Verizon Interview Questions & Reviews
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Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 167 ratings 
“Average” Interview
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Interview Experience [?] Based on 167 ratings
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| 41–50 of 167 Verizon Interviews | Sort by |
Business Systems Analyst at Verizon
Posted Nov 28, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 3 days)
I started by taking an online assessment that measured my problem solving skills and math skills. After I passed that test I participated in a 3 hour panel interview that was a "behavioral" interview asking for examples of how I solved issues common to the job I was applying for.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Client Account Manager at Verizon
Posted Nov 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 (took 2 days)
Not a bad process at all. You meet with the hiring manager and maybe a few peers. Very professional, friendly, nice office space and a faced paced working environment. Must have the proper experience and professional appearance. You also must have a strong Telecom backround and solution based selling skills in order to be considered for a sales position.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Information Systems at Verizon
Posted Nov 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in New York, NY (took a day)
Five interviewers mostly asking about leadership experience and knowledge of company. Pretty much knowing the technology used and how it works was key and being able to elaborately explain previous projects was key. The array of questions where coming from all angles, but the interviewers were extremely nice and made it more like a conversation than anything else.
Interview Questions
Negotiation Details
Good high initial offer
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at Verizon
Posted Oct 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Louisville, KY (took 4+ weeks)
I was contacted to schedule a phone interview about a week after filling out the online application. The interview took about 45 minutes and consisted of mostly information about the job, salary, training schedule, benefits, and a few situational questions. I was then set up with a second phone interview for the following friday with the same person. She asked me a lot of situational questions during this interview, and it took about 45 minutes as well. She told me that I would be set up with an in person interview with a manager at a store and that I should hear something within the next couple of days. The store manager called me about 20 minutes later to do the face to face interview on monday. I was very happy with the manager's prompt response.
I went to the store and didn't get the greatest vibe in the world from the people that work there. Everyone seemed kind of uptight. I was greeted by two managers and taken back to a small office. They seemed somewhat nervous but very professional. I was also nervous since this was my first job interview in almost 5 years. They asked me a series of situational questions that seemed pretty easy to answer. They only really stumped me with one, but after thinking for a little bit, I feel that I gave an awesome answer. At one point, they asked me a question and left the room for a minute or two, then came back to get my response. I was told that Verizon is tougher to get into than Harvard Law School. I find that kind of cheesy, considering none of the people working at that store would probably make it into Harvard Law School. At the end of the interview, I was told that I would hear back from them in 1-2 weeks about the final interview (4 interviews for a retail sales jobs seems excessive, but apparently the application process is really competitive). I was feeling pretty confident about the whole thing.
Two weeks passed and I hadn't heard anything. I sent the manager an e-mail and he responded within about 30 minutes to let me know that they would be making a decision the following evening, and he would let me know once a decision was made. I quickly responded with a short "thank you" message. Another two weeks had passed and I had not heard anything, so I sent another e-mail and never got a response. After about a week, I sent one last e-mail and finally he got back with me. He appologized for not getting back with me, and told me that he had turned it over to HR and thought that they would be in touch. He informed me that my interview went well, but they decided to hire someone that had been in cellular sales for five years.
I can understand their decision to hire someone else, but I really don't understand why it was so tough to get a response after my first face to face interview. It blew me away that the manager told me that he would do one thing, but didn't follow through and even ignored one of my e-mails. It has been a long time since I have had a job interview, so I don't know whether or not this is common practice with interviews, but I think a company should always stay in touch with their applicants, especially if they have gone through 3 interviews.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
More Verizon Retail Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Verizon
Posted Oct 5, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Irving, TX (took 1 week)
Verizon Contacted me 1 week ago after my online submission for a Customer Service position in sales. I completed a hour and a half online Assessment, after the assessment I was contacted two days later for an appointment to complete another assessment as well as a Rep simulator. Both tests I was considered qualified my next step was to have a Structured Interview (face to face interview). During this interview I was asked a series of Customer Service Questions in which I had to give my response. Later that Afternoon I received an email I did not qualify for the position. In my opinion I did a great job. I have been in the Customer Service field for 5-10 years and I enjoy interacting with customers. I also worked for the Internal Revenue Service for a few years and was appalled that I have what it takes to review and adjust millions of taxpayers records, however do not have the skill to answer the phones at Verizon. I found the interviewers to be friendly.
Interview Questions
Other Details
I Applied Online.
More Verizon Customer Service Representative Interviews
Helpful Interview?
Yes |
No
View Comments (2)
Inappropriate?
Retail Customer Support Representative at Verizon
Posted Sep 12, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Wichita, KS (took a day)
Online application - few days later recieved an email from HR rep to schedule phone interview. Just finished phone interview with HR rep; approx 30 mins. Asked about previous employement, varified dates, and job duties. I tried to explain to him that I didn't include 7 years of past employement and how I wanted to add the other odd-end jobs, especially after reading how thorough aCheck background checks were. He seemed not interested.
Asked about what I understood about Verizon Credo. Understanding of Verizon retail hours - schedule varies, working weeknds and holidays. Why I wanted to work at Verizon? What features about a phone that would be fun for customer? - I talked about the Sypke and texting application my parents are learning to use and how its been exciting for them to stay better in touch with me. What are your short term goals?
Asked what I learned in a previous job that I was able to apply in my present job - I talked about customer service from banking and bartending and how its helpped me in healthcare with patients now.
Salary Customer Support in retail store $27500/$13.50.
I have to say when he asked if I had problems with retail schedule flexblity - I made the mistake of saying how I had to be off by 7p Mon-Wed for my 2nd job. At the end he said he would run this by upper mgmt cause they hire people where Verizon was their primary job and not to leave early for a 2nd job. Maybe if I said it was for classes at college he would have responded differently? Needless I don't anticipate hearing back for a 1:1 interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Director at Verizon
Posted Sep 6, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2009 in Thousand Oaks, CA (took a day)
Panel of HR, Area President, and SVP. Structured and scored.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
More Verizon Director Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Engineer at Verizon
Posted Aug 31, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 2 days)
Overall, it was not a difficult interview process. A quick phone screen by a recruiter, then a 30 minute conversation with the hiring manager, and then a half-day interview with two managers and a director. They were each 1:1 interviews, there was no game playing or 'typical interview questions'. The direction of the company was conveyed quickly, and the value that I could bring to the table was also apparent. One of the easier interview processes I have encountered.
Interview Questions
Negotiation Details
Yes, there was negotiation for salary, sign-on bonus, and vacation. This was all handled through a third party recruiter who isn't as dialed in to the company as one would hope. He said things like "You'll get free FiOS", when it was actually just the TV portion that was free, not phone or internet. Also did not mention that 401k matching was dependent on a 3-year vesting period with the company.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Global Account Manager at Verizon
Posted Aug 15, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Basking Ridge, NJ (took 4 months)
At the time there were four VPs in this particular sales organization. I had to interview with each on of them on a one on one basis. Some of the interviews were performed in person and some over the phone.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Network Security Specialist at Verizon
Posted Jul 16, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 5 days)
The hiring process included job skills screening followed by an in person group interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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