Verizon

  www.verizon.com
  www.verizon.com

Verizon Interview Questions

Updated Dec 14, 2014
Updated Dec 14, 2014
572 Interview Reviews

Interview Experience

Interview Experience

60%
23%
15%

Getting an Interview

Getting an Interview

51%
14%
13%

Interview Difficulty

2.9
Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Verizon.

    Interview Details

    Contacted directly by an internal recruiter from my resume which was posted online, set up call to discuss position, business unit and process. Had another phone interview a week or so later and scheduled in person meeting with local contacts. In person interview after that with several members of the local team. No reply or response until finally saying they were going another direction.

    Interview Questions
    • How have you dealt with a difficult situation in the past?   Answer Question
    No Offer
    Average Interview
  2. 1 person found this helpful  

    Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Verizon.

    Interview Details

    Very rigorous interview process. HR is driving it to be 100% behavioral-based. Questions have been standardized for each job title. Recruiters are overloaded and very slow to respond. So are the HR Business Partners.

    Interview Questions
    • I was asked four separate times if EVRYTHING on my application was truthful. And then they came back and compared what I told them with what was on my application and what the background check showed, even for very minor discrepancies. Not unusual to have to provide a W2.   Answer Question
    Negotiation Details
    There is limited room to negotiate. I had very high leverage and only got an additional $5k/year + $10k signing bonus.
    Accepted Offer
    Negative Experience
    Difficult Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process was 2 phone interviews the first one were trying to get to know about me and why I wanted to work for the company. The second interview I was given situational scenerios and asked to give examples on how I resolved the issues.

    Interview Questions
    No Offer
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  5.  

    Customer Service Representative Verizon Call Center Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied for the position on a Thursday, received an email to have a preliminary interview which was the following Monday, it went great and was asked to take the assessment test Wednesday, after test, I had a f2f interview which went great, received a call the same night stating they wanted to offer me the job. Waiting for the background and Drug Screening. I know they will return without a problem.

    Interview Questions
    • Where would you like to be in 3 or 4 years?

      What if questions....

      Selling Wireless info
       
      Answer Question
    Accepted Offer
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First there is a phone interview where you will be asked about your back round and general questions about selling. You will always go over your resume at this time and talk about your sales experience. Be ready to describe situations where you were successful in making a sale.

    Interview Questions
    • What was a situation where you change someones mind during a sale?   View Answer
    No Offer
    Positive Experience
    Average Interview
  7.  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Verizon.

    Interview Details

    Multiple managers during interview. Very interesting to know what kind of questions they have for you. It takes up to an hour to interview if not more. Everyone seems very professional and take their time to go through the entire hiring process.

    Interview Questions
    No Offer
  8.  

    Business Account Executive Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon in August 2014.

    Interview Details

    1st phone interview went well. Next interview scheduled for this friday - exactly 30 days after initial interview. It went extremely well and I feel that I will be given an offer at my next interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Executive Assistant Interview

    Anonymous Interview Candidate in Basking Ridge, NJ
    Anonymous Interview Candidate in Basking Ridge, NJ
    Application Details

    I applied online. The process took 3 weeksinterviewed at Verizon in August 2014.

    Interview Details

    I applied online. Three weeks later I received an email for a phone interview with their internal recruiter. Just went through my resume, why I left each job. The recruiter asked me how much I was making.

    Interview Questions
    • None, the interview was very dry. They probably just scheduled the call to get my resume off their desk.   Answer Question
    No Offer
    Neutral Experience
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 3 weeksinterviewed at Verizon in August 2014.

    Interview Details

    First they requested a phone interview, then requested an on site interview. I went to attend the on site interview and was told it was changed to a phone interview without prior notification. I completed another phone interview on-site which seemed particularly odd. The 2nd interviewer was confused as well and was caught off guard when I mentioned the situation. Nothing came of this application.

    However, I applied again. They again requested a phone interview, then requested an on site interview which I had received a confirmation email for containing time, location, and name of the assigned interviewer. I had made arrangements at my job of the time to leave work in time to make it to my interview. The morning of my interview while I was at work my cell phone kept ringing non-stop. Whoever was calling would not bother to leave a voice-mail. I finally was able to get excused to answer my phone, thinking it must be some type of family emergency situation based on the persistent calling. However, it was another interviewer from Verizon stating they were calling to complete my phone interview. I advised them that was already done & I was scheduled for an on site interview that afternoon. They advised that my on site interview was changed to a phone interview and they were calling to complete it. I advised them that was not an appropriate time, that I could complete the interview at the originally scheduled time. They agreed. I completed the 2nd phone interview again, where they gave me an offer right then for shifts outside of my availability as noted on my application. I declined due to availability, wage being less than I was already making, & the persistent unprofessional-ism of the recruiting process. "If this is how HR works just for on-boarding, how bad are they when you're employed?", were my thoughts. I would like to work for this company, but the HR recruiting at this particular location is quite rough.

    Interview Questions
    Reasons for Declining

    Availability, wage, professional efficiency of the HR recruiting.

    Declined Offer
    Negative Experience
    Easy Interview
  11. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Newark, NJ
    Anonymous Interview Candidate in Newark, NJ
    Application Details

    I applied in-person. The process took 4 weeksinterviewed at Verizon.

    Interview Details

    battery exam; math, alpha and numeric matching, similar to Military entrance exam, then 1on1 interview; drug testing; medical exam, background checks, then Final Offer. Once you pass the initial exams, it's just basic corporate procedures, just as in any big company.

    Interview Questions
    • None...just listen carefully to questions and think before you answer   Answer Question
    Negotiation Details
    Use your experiences and show how it can benefit the company so you can negotiate a higher starting pay
    Accepted Offer
    Positive Experience
    Average Interview

See What Verizon Employees Are Saying

 Current Anonymous Employee

Pros: “* Very competitive pay with a good work to life balance (Depends on the manager. The second time around, I have a very good one). * Nice facility and good incentives to stay healthy. They…” Full Review

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