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Verizon Sales Associate Interview Questions & Reviews

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Updated Dec 20, 2011 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 4 ratings

3.5

“Difficult” Interview

Interview Experience [?] Based on 4 ratings

Positive	50%
Neutral	50%
Negative	0%

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5.0

Very Difficult Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Dec 2011 (took 4+ weeks)

The interview process was in four parts, the most difficult was the skills assessment test which was online. The phone interview was informative and the in person interview consisted of two separate interviews with Situation, Actions and Results type questions and sitting with an associate of the company for 30 minutes to see what the job entails.
Everyone there was very nice, but they promised me they would call me in two days, it's been three weeks and I haven't heard back from the company. I left 3 messages and 3 emails contacting the HR department with no return call.

Interview Questions

Tell me about a time that you were faced with a difficult situation and what you did to overcome it?

Answer Question

Tell me about a time that you found a reporting error and what steps you took to correct it. What were the results of your actions?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2010 (took 1 week)

first went in the store spoke with manager who made me apply online then called me in did a one on one interview then i did a skills and personality test then called in for a group structured interview than a drug test. the interview process wasnt too hard but a bit nerve wrecking.

Interview Questions

describe a situation where you dealt with a difficult customer and how did you handle the situation.

Answer Question

Other Details

I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Jul 2010 (took 1 week)

First they will e-mail you to set up a phone interview. They also require you to read a few documents before hand. then at the phone interview they will check and see if you already read the document. She'll also ask questions about your work background on sales such as how to handle a difficult customer.

after that they set up a one on one interview with a store manager.

I arrived at the store for the interview but they didn't let me know that the interview time was directly at the time when the store is opening. I arrived early and have to wait outside in the heat.

During the interview she ask me questions similar to the phone interview. I didn't know if they want me to repeat the answer or give another one.

after the interview I call them up again after a week. She told me that I didn't have enough Sales experience.

Interview Questions

Describe a time when you have to deal with a difficult co-worker or customer.

Answer Question

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Mar 2009 in Medford, MA (took a day)

I applied online via e-mail. They called me back the same day. They interviewed me the next day and I started a three day training the next day. The interview was very easy as though I was already getting the job and I started working immedietly.
During the interview they asked about my past experience and my duties while working at my past employers. Honestly, they did not ask anything else that was worth remembering. If you interview for this company and you have the sales associate experience. You got it!!!!!

Interview Questions

Are you able to start right away?

View Answers (1)

Negotiation Details

You won't get one. Simple.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.