Verizon Wireless Assistant Retail Store Manager Interview Questions & Reviews
Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings |
Interview Experience [?] Based on 3 ratings
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Assistant Retail Store Manager at Verizon Wireless
Posted Sep 7, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Birmingham, AL (took a day)
I was contacted by the store manager for a phone interview. The interview lasted for an hour and it included gneral conversation followed with star questions. Advise to offer make sure you have the job desciption when during interview because you want to appear knowledable about the postion.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Retail Store Manager at Verizon Wireless
Posted Jan 28, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Rapid City, SD (took 2 weeks)
Extensive "behavioral" interview. They ask questions that require you to provide an example (of a time when...), what you did (or how you reacted), and the outcome. Prepare a lot of great examples of times when you overcame objections, dealt with difficult people, were given a project you were the 'leader' of, and the like. They absolutely do not want generalizations, like, "what I like to do when someone objects to a service I am offering is.." but rather, "I had a customer that said they did not want to spend any more money than what it was going to cost for x item..(example of a time..). I realized that I failed to provide a great enough value, and this gentleman happened to work at x company, and explained to him how much time it would save him to get this as well (what you did to overcome it), he decided to get it. I made the company a little bit more money and got more money toward my sales quota (the outcome)!
Interview Questions
Negotiation Details
I did not negotiate. They give an annual raise based on your performance that is a pretty good percentage of your current salary. I did have an employee negotiate himself out of the 12 month probationary period for getting a promotion from Customer Service Rep to Sales Rep within the first 5 months of his working there and he was given the Sales Rep position.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Retail Store Manager at Verizon Wireless
Posted Oct 10, 2009
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 4+ weeks)
This was an internal interview , started with phone interview because it was an out of state interview, usually if your an internal candidate a get a phone interview it means there were alot of applicants and you did not meet the cut for a face to face. Then there was a face to face be sure to have a 30-60-90 detailed business plan and a couple of cpoies available for interview. Also its a good idea to get sales stats and operational audit score for store you are applying to. Make sure you know your numbers for your current store and the store your appliing to. Remember to do an immediate thank you letter and you will get the job most likely.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


