Getting an Interview
Getting an Interview
Interviews for Top Jobs at Verizon Wireless
- Retail Sales Representative (255)
- Customer Service Representative (228)
- Solutions Specialist (64)
- Sales Representative (59)
- Business Account Executive (21)
- Customer Service Specialist (19)
- Sales Associate (17)
- Verizon Wireless Retail Sales Representative (17)
- Experience Specialist (16)
- Customer Care Representative (15)
- Retail Sales Consultant (13)
- Technical Support Representative (12)
- Customer Service Supervisor (11)
- Technical Support Coordinator (11)
- Intern (10)
- Customer Service (10)
- Customer Specialist (9)
- Assistant Retail Store Manager (9)
- Account Executive (9)
- Sales (8)
- TELESALES Representative (7)
- Store Manager (6)
- Retail Store Manager (6)
- Assistant Store Manager (6)
- Senior Sales Representative (6)
- Financial Services Representative (6)
- Customer Service Representative, Call Center (6)
- Manager (5)
- Senior Customer Service Representative (5)
- Major Account Manager (5)
Helpful (5)Accepted OfferNeutral ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at Verizon Wireless (Atlanta, GA) in April 2015.
First it starts off with a phone screening from HR. They will then move you to higher management for an interview! This is a basic interview , with a role play task, you must call a client and set up a meeting with them to try to get them engaged and to purchase your products !
- Basic style interview questions: Name a time where you had to go above and beyond to finish a job? Why Verizon? What are the most important qualities you have that fit this role Answer Question
- Declined OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Verizon Wireless (Atlanta, GA) in March 2015.
The interviewer was thirty minutes late. She said it was due to traffic and did not apologize for being late. During the interview she also used profanity (not at me directly) in referencing the traffic. Although I wasn't offended by it, I did find it inappropriate and unprofessional to say the least. I will not be accepting a position their simply due to the impression by the interviewer.
- How will the travel time and distance be for you? Do you think you will have any issues getting here on time? Answer Question
- Declined OfferNegative ExperienceDifficult Interview
I applied online. The process took 4+ weeks. I interviewed at Verizon Wireless (Atlanta, GA).
Your standard "tell me about a time when..." Very hard and dry, not comfortable at all. You have no idea how the interview is going. I think the behavioral interview questions are necessary, but there should be a little time afforded to get to know the interviewee a little.
- What is the culture like where you work now? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied through other source. The process took 2+ months. I interviewed at Verizon Wireless (Atlanta, GA).
One on one interview
- How did you deal with an irate customer? Answer Question
Helpful (1)Declined OfferPositive ExperienceAverage Interview
I applied online. The process took 1+ week. I interviewed at Verizon Wireless (Atlanta, GA) in May 2013.
A high level technical interview was given in person and some questions about java were asked. No code was asked to be written and no code was presented during the interview. A few days later HR called me and gave me a 1 hour interview about my background. An example questions: "What is encapsulation?" "What are the data types in Java?"
- I was surprised to face a phone interview by the HR department after the in person interview. The HR person asked me a lot of questions like: "Tell me a time when you had to over come a challenge". Answer Question
Reasons for Declining
Took a different offer
Helpful (1)Accepted OfferNeutral ExperienceEasy Interview
The process took 5 days. I interviewed at Verizon Wireless (Atlanta, GA) in August 2011.
The interview was truly a cinch. I was hired basically on the spot. It was fairly informal, and I pretty much had to nod my head abd smile like a good corporate lackie. I would suggest going in prepared because although my interview was a breeze, ive heard that most people who get hired go through a painstakingl difficult process in securing the job. For some reason the position is heavily applied for, and the recruiters milk it.
- Can you sell me this coffee mug. 1 Answer
I negotiated my base figure because I never settle for the first offer. Youre not doing yourself a favor by desperately jumping at anything they offer you. Learn this lesson because it will benefit you in life.
- Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 3 weeks. I interviewed at Verizon Wireless (Atlanta, GA) in August 2011.
After applying online I received a phone call about 2 weeks later, it was an on the spot phone interview with someone from corporate. After passing the first round, I was advised they would pass my info along to the store manager to interview. Took about a week then I got a call from the manager, interviewed later that week with Store manager and another manager. They asked typical questions why do you want to work for VZW, describe a time when..., they strongly encourage you to go to school online if you are in school to meet the demands and needs of the business. After the interview they said it would be about a week or so to know if I did or didn't get the job. About a week on the dot, I received my offer, asked if I could think aobut it for an hour or so and call them back because I was taking a pay cut to get this job, but I knew VZW was a great place to work and the opportunities are endless and it would look great on my resume nonetheless, so I called back and accepted the offer. I had 48 hours to complete my drug test, the background check is very very thorough, whatever is on your resume and the application that you filled out must be exact, the background check agency they use will call you and ask for documentation if anything is not right, if there are too many errors you will not get the job. Verizon is very anal about stuff like that.
- Tell me about a time you went out of your way to help a customer? Answer Question
No negotiation, what they offer is what you get, take it or leave it. There is an opportunity to receive an end of the year bonus
- Accepted OfferPositive ExperienceEasy Interview
I applied online. I interviewed at Verizon Wireless (Atlanta, GA) in March 2011.
Basic cookie cutter questions, they want you to be familiar with FCR and ownership, and how would deal with customers issues. there is a lot of room for advancement, however I think that the managers should interview you and not the inexperienced leads.
- Name a time you had to speak with an irrate customer and how did you handle it? Answer Question
- No OfferNeutral ExperienceDifficult Interview
I applied through an employee referral. The process took 2+ months. I interviewed at Verizon Wireless (Atlanta, GA) in November 2010.
Two phone interviews with Director; one-on-one in-person interview; followed up by group/panel interview with 4 folks - two in current role and two directors including a customer role play presentation. Subsequently followed up by an in-person executive Interview. People perception - very professional. Interviews questions were behavioral.
- During the presentation/role play to the customer, I was asked how I would cover the customers wireless communications needs in out of territory locations? 1 Answer
- Accepted OfferAverage Interview
I applied online. The process took a week. I interviewed at Verizon Wireless (Atlanta, GA) in August 2008.
It was easy to apply online. The online site made it easy to get to what you were looking for. I applied for the retail customer support role and was contacted a few days later for an interview with the store manager.
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