Verizon Wireless
3.3 of 5 2,302 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

Verizon Wireless Interview Questions & Reviews in Atlanta, GA

Updated Mar 12, 2014
All Interviews Received Offers

Getting the Interview 

62%
16%
11%

Interview Experience 

46%
40%
13%

Interview Difficulty 

16 candidate interviews Back to all interview questions
in

No Offer

Negative Experience

Very Easy Interview

Computer Science Interview

Anonymous Interview Candidate
Alpharetta, GA

I applied through a recruiter and the process took a day - interviewed at Verizon Wireless in December 2011.

Interview Details – Unprofessional. 4 candidates got sent down into a small meeting room, 3 interviewers came in late.
We got assigned to 1 interviewer each, rotating after 30 minutes or so, with 1 candidate sitting in the room doing nothing. All interviewers went over their timeslot, pushing back the time we could leave by. Didnt even know what the position was because they didnt either, they were just filling in positions for a new office apparently. Some easy technical questions about CS. I told them I wasnt interested in just sitting down programming and not doing anything people-based. They were looking for exactly that, just a bunch of starting level salary programmers. Didnt get an offer (obviously, since I told them I wasn't interested in this) and am now turned off from verizon wireless even for future jobs that have a definitive career path. It just doesnt seem like a good company to work for.

Interview Question – Some obscure question about database stuff. It was a question about like a very specific shortcut you could use in some platform   View Answer

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No Offer

Negative Experience

Easy Interview

Retail Sales Representative Interview

Retail Sales Representative
Kennesaw, GA

I applied online and the process took 2 weeks - interviewed at Verizon Wireless in October 2013.

Interview Details – Initial phone interview with recruiter, standard behavorial questions. Went in and interviewed with 2 store managers, standard star based interview. One manager was constantly texting during the whole interview, the other one seemed engaged, yet was chewing gum. Totally classless behavior from the store managers. Not surprising considering their poor customer service in general.

Interview Question – Nothing unexpected. Same useless questions everyone asks   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Device Specialist Interview

Anonymous Employee
Atlanta, GA

I applied online and the process took 3 weeks - interviewed at Verizon Wireless in August 2011.

Interview Details – After applying online I received a phone call about 2 weeks later, it was an on the spot phone interview with someone from corporate. After passing the first round, I was advised they would pass my info along to the store manager to interview. Took about a week then I got a call from the manager, interviewed later that week with Store manager and another manager. They asked typical questions why do you want to work for VZW, describe a time when..., they strongly encourage you to go to school online if you are in school to meet the demands and needs of the business. After the interview they said it would be about a week or so to know if I did or didn't get the job. About a week on the dot, I received my offer, asked if I could think aobut it for an hour or so and call them back because I was taking a pay cut to get this job, but I knew VZW was a great place to work and the opportunities are endless and it would look great on my resume nonetheless, so I called back and accepted the offer. I had 48 hours to complete my drug test, the background check is very very thorough, whatever is on your resume and the application that you filled out must be exact, the background check agency they use will call you and ask for documentation if anything is not right, if there are too many errors you will not get the job. Verizon is very anal about stuff like that.

Interview Question – Tell me about a time you went out of your way to help a customer?   Answer Question

Negotiation Details – No negotiation, what they offer is what you get, take it or leave it. There is an opportunity to receive an end of the year bonus

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1 person found this helpful

Accepted Offer

Neutral Experience

Easy Interview

Consultant Interview

Consultant
Atlanta, GA

The process took 5 days - interviewed at Verizon Wireless in August 2011.

Interview Details – The interview was truly a cinch. I was hired basically on the spot. It was fairly informal, and I pretty much had to nod my head abd smile like a good corporate lackie. I would suggest going in prepared because although my interview was a breeze, ive heard that most people who get hired go through a painstakingl difficult process in securing the job. For some reason the position is heavily applied for, and the recruiters milk it.

Interview Question – Can you sell me this coffee mug.   View Answer

Negotiation Details – I negotiated my base figure because I never settle for the first offer. Youre not doing yourself a favor by desperately jumping at anything they offer you. Learn this lesson because it will benefit you in life.

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Accepted Offer

Neutral Experience

Average Interview

Retail Customer Support Representative Interview

Anonymous Employee
Atlanta, GA

I applied online and the process took 1 week - interviewed at Verizon Wireless in August 2008.

Interview Details – It was easy to apply online. The online site made it easy to get to what you were looking for. I applied for the retail customer support role and was contacted a few days later for an interview with the store manager.

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Alpharetta, GA

I applied through college or university and the process took 2 months - interviewed at Verizon Wireless in July 2010.

Interview Details – A recruiter came out to my college. Then I applied online and about 3weeks later I received a phone call to come in a take an assessment. The assessment was about 2-3hours and it was alot of mini series of test, timed testing, typing test, basic skills test. After I passed that testing I was scheduled for a 1-on-1 interview and I was not notified I received the job until like 3weeks later. I thought I didnt get it because they took so long to get back with me.

Interview Question – Alot of basic customer service questions   Answer Question

Negotiation Details – No negotiation, base salary

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Alpharetta, GA

I applied online and the process took 1+ week - interviewed at Verizon Wireless in January 2013.

Interview Details – First I received a phone call to set up the job screening. I was good just the normal questions, why do you want to work here....why are you leaving your current employer, what do you think about our Credo etc. then once you pass that you are able to set up the first phone interview in which they will go more in depth about your job history and give you situational questions. Then if you pass that section they will schedule your for the assessment. They assessment was not difficult but you do have to pay attention to the directions and practicing your typing and multitasking skills. You receive our results the same day then they schedule you for your last phone interview. They ask you the same questions as the first interview just more I specific just to make sure your staying consistent, then once your have the last phone interview your have a 45 min face to face interview in which she ask a lot of situational and personality questions and you have to listen to some scenarios and give your opinion. Overall the hiring process can take a while but it was fun and worth it!

Interview Question – None of the questions are difficult just remember to answer in the STAR format.   Answer Question

Negotiation Details – They present you with the offer over the phone making sure to highlight e wonderful benefits they ask if you have further questions and once you agree they email you the offer to sign.

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Atlanta, GA

I applied through other source and the process took 2 months - interviewed at Verizon Wireless.

Interview Details – One on one interview

Interview Question – How did you deal with an irate customer?   Answer Question

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No Offer

Positive Experience

Average Interview

Consultant - Fraud Interview

Anonymous Interview Candidate
Alpharetta, GA

I applied online and the process took 1 week - interviewed at Verizon Wireless in August 2011.

Interview Details – 1- hour internal phone interview, STARs format - Situation, Task, Action, Results. Asking questions after the formatted questions is how you are able to give them more insight into who you are and you can get more information as to the type of manager they are. They are not really allowed to ask you questions out of format so it's up to you to ask questions to start the dialogue.

Interview Question – How have you handled dealing with an uncooperative person? Provide situation, task, action, results.   Answer Question

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No Offer

Neutral Experience

Average Interview

Marketing Manager Interview

Marketing Manager
Alpharetta, GA

I applied through a recruiter - interviewed at Verizon Wireless in February 2014.

Interview Details – I was contacted twice for one position with. Once in November and then again in February through recruiters for Verizon. I had one phone interviews each per recruiter, then I was asked for a face-to-face with the hiring manager after the second. The interview went well, but I never heard back.

Interview Question – Give me an example of a project you did when you did not have Management's approval, but you felt it necessary to proceed?   Answer Question

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Glassdoor is your free inside look at Verizon Wireless interview questions and advice in Atlanta, GA. All 16 interview reviews posted anonymously by Verizon Wireless employees and interview candidates.