Getting an Interview
Getting an Interview
Interviews for Top Jobs at Verizon Wireless
- Retail Sales Representative (244)
- Customer Service Representative (212)
- Sales Representative (57)
- Solutions Specialist (42)
- Business Account Executive (19)
- Customer Service Specialist (18)
- Sales Associate (15)
- Customer Care Representative (14)
- Verizon Wireless Retail Sales Representative (14)
- Experience Specialist (13)
- Retail Sales Consultant (12)
- Technical Support Coordinator (11)
- Technical Support Representative (11)
- Intern (10)
- Account Executive (9)
- Customer Service (9)
- Customer Service Supervisor (9)
- Customer Specialist (8)
- Assistant Retail Store Manager (8)
- Sales (7)
- Senior Sales Representative (6)
- Financial Services Representative (6)
- Assistant Store Manager (6)
- Store Manager (6)
- Retail Store Manager (6)
- Senior Customer Service Representative (5)
- TELESALES Representative (5)
- Major Account Manager (5)
- Manager (5)
- Customer Service Representative, Call Center (5)
Customer Service Coordinator Interview
I applied online. The process took 1+ week – interviewed at Verizon Wireless (Laurel, MD) in May 2012.
I applied online, it only took 3 days to receive and email to schedule a phone interview. The phone interview consisted of basic questions about my resume and online application, the interview ended with Star technique of questioning. I was told that I should hear something within 7-10 days. I got an email in 5 days stating I was not chosen.
- How would you handle a difficult customer? Answer Question
Other Interview Reviews for Verizon Wireless
Customer Service Coordinator InterviewAccepted OfferPositive ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at Verizon Wireless (Houston, TX) in August 2010.
Very professional two phone interviews and then one face to face interview. Very upfront about the company's culture and what is expected of you as one of it's employees.From there received offer letter in the mail and called and confirmed that I accepted the job.
- If you saw someone within the organization credit customer accounts that have not called in, would you let a manager know. Answer Question
Coordinator, Customer Service InterviewAccepted OfferNeutral ExperienceAverage Interview
The process took 3 weeks – interviewed at Verizon Wireless (Huntsville, AL) in July 2008.
Starts off with basic phone interview and then with an assessment. The HR rep who did our assessment was awesome. The first face of verizon and he was pleasant. Then you have your one on one interview if you pass the assessment. If you pass the first interview to an the second, then more than likely you got the job.
- Tell Me about a time when you had to react quikcly or make a split second decision. Answer Question
Very straight forward and professional. There is a pay scale for each position so they just lay out and you accept
Coordinator - Customer Service InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks – interviewed at Verizon Wireless (Bellevue, WA) in June 2008.
Hiring, there is a computer test for this position then an oral interview. Once this is completed you are offered a start date. Typically they start you in a training class ( 6 weeks ) prior to be putting on the floor. You will also have 2 weeks of post training
- It would depend if the person is good with situations, Answer Question
There is no negotiation portion of VZW. It is set pay.
Coordinator - Customer Service InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 4+ weeks – interviewed at Verizon Wireless (West Valley City, UT) in March 2008.
There is a phone interview than two face to face interviews than an offer is made.
You have a phone interview if you pass that you go in for testing than passing the test you then get a face to face interview with HR than if that goes well you get a face to face with a manager than if they liked you than you get an offer made by HR.
- There aren't any I can think of that were very hard to answer Answer Question
It was all typed up on paper and the salary present for what you would get for every pay check and its a bi weekly pay so its about 16 pay checks a year and it comes out to an hourly pay
Customer Service Coordinator InterviewNo OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at Verizon Wireless in May 2010.
Applied online then after a week a recruiter called to set up an appointment for a phone interview. It was skills and experience assessment interview. After that I was informed that they will send an email for a location, time and date for 'computer based testing' which I also passed. Was informed that the interviewer was out of town during that week so I have to wait for another week for another phone interview. Just hanged up today after the phone interview with HR. Was told to expect a call or email within two weeks if I get chosen.
- Tell me a time when you cannot meet the assigned deadline? What was the result? Answer Question
- Tell me a time when you are dealing with two conflicting issues? What did you do? Answer Question
- Tell me a time when you have to ask the customer for a lot of questions and how did you remember all the answers? Answer Question
- Tell me a time when you are facing a hurdle about a company policy and what did you do? Answer Question
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