I applied online and the process took 2 months - interviewed at Verizon Wireless.
Interview Details –
Multiple interviews over the phone with different levels of HR, then one in store interview. The in store interview is dependent on the manager. In my case, it was better to have a conversation than a question / answer format.
They're looking for customer service experience or a way to relate to it. Someone who is nice and friendly and knows how to hold a conversation and ask questions is going to stand out.
Interview Question – Please explain a time when you helped a customer who wasn't happen in some regard. How did you handle the situtation / what was the outcome? Answer Question
Negotiation Details – No negotiation
Verizon Wireless is....YOU. Our customers. Our suppliers. The communities we serve. Our employees. We are a company that is truly a reflection of the world around us: diverse, high-energy, inquisitive, moving forward… — Full Overview
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