Verizon Wireless Interview Questions in Hartford, CT

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    Retail Sales Representative Interview

    Anonymous Interview Candidate in Enfield, CT
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Verizon Wireless (Enfield, CT).

    Interview

    Multiple interviews over the phone with different levels of HR, then one in store interview. The in store interview is dependent on the manager. In my case, it was better to have a conversation than a question / answer format. They're looking for customer service experience or a way to relate to it. Someone who is nice and friendly and knows how to hold a conversation and ask questions is going to stand out.

    Interview Questions

    • Please explain a time when you helped a customer who wasn't happen in some regard. How did you handle the situtation / what was the outcome?   Answer Question

    Negotiation

    No negotiation

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