Verizon Wireless Interview Questions & Reviews
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Updated May 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 236 ratings 
“Average” Interview
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Interview Experience [?] Based on 236 ratings
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| 41–50 of 236 Verizon Wireless Interviews | Sort by |
Management at Verizon Wireless
Posted Feb 22, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Louisville, KY (took 4 weeks)
I had 2 phone interviews with HR and then 1:1 Interview with the hiring manger. HR interviews were about 30 minutes each. 1:1 interview with hiring manager was about 1-1/2 hours. Was told I would be called in for a 2nd 1:1 interview, and that has been over 2 weeks??
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Verizon Wireless
Posted Feb 12, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Southfield, MI (took 2 weeks)
I had a phone interview with a member of HR where I was required to disclose all of my previous employers - including specific dates of employment - for the past 7 years. At the end of the phone interview I was invited to come to the site 4 days later for a skills test and a 1:1 interview with another member of HR. The skills test was on a computer and required basic problem-solving questions as well as a multi-tasking simulation. At the end of the interview I was asked to come back to meet 1:1 with a supervisor. In this interview I was asked basic questions about previous experience, situational questions and I also listened to some phone calls with customers and was asked to provide feedback on how I felt the VZW reps handled the calls. About two weeks after the first phone conversation I received my job offer. Following the offer I went through a drug test and a background check.
Interview Questions
Negotiation Details
No negotiation. Everyone starts at the same base salary.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
More Verizon Wireless Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Leadership Development Program at Verizon Wireless
Posted Feb 10, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took 2 months)
I applied online, and it took about 2 months for them to contact me via email. the HR rep asked me when i would be available for a phone interview. During the phone interview they ask about work and educational experiance, and also gave a run down of the position. the Next day I received an email saying they were moving forward with other canidates
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Coordinator at Verizon Wireless
Posted Feb 6, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in North Charleston, SC (took 2 weeks)
Interview process: I had two phone interviews and one computer assessment to apply for the role of Tech Coordinator at Verizon Wireless. The phone interviews consisted of behavioral-based interview questions. The computer assessment was a timed assessment of basic tech support related questions that anyone who's taken an A+ Certification class could easily pass.
I was offered the job because I had cellular sales experience and had worked in customer service before.
Post job offer: I now work at a call center and take back-to-back calls dealing with Blackberries, Apple products, broadband cards, and aspects of the Verizon network. I do fairly well every month with customer reviews, which are largely the basis for performance reviews.
In my years with the company, Verizon has offered prepaid tuition assistance of $8000 a year, which I've taken advantage of. It's a good company to work for.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Phone Interview.
More Verizon Wireless Technical Support Coordinator Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at Verizon Wireless
Posted Jan 29, 2012 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 2 weeks)
Prescreen, screen, phone interview, and offer.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
More Verizon Wireless Retail Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Associate Engineer at Verizon Wireless
Posted Feb 1, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Branchburg, NJ (took 2 months)
First was a phone interview, followed by a half day interview with 4 managers. The HR people were very friendly and helpful in answering all questions regarding benefits and any other questions we had. The managers were very friendly and asked standard questions from a list of them they were required to ask. I left with a good feeling about the company and the people who work there. Next an HR person called to ask a few more questions and verify the online application. After they said the next step was there would be an offer or not. Within 2 weeks an offer was given and asked for a drug test to be taken within 2 days of the offer. Overall it was a very positive experience.
Interview Questions
Negotiation Details
Yes, I was able to negotiate. All you have to do is ask, they were very considerate. Don't sell yourself short.
Other Details
I got the interview through a College or University and the interview consisted of a Background Check, a Drug Test, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at Verizon Wireless
Posted Jan 24, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Smithfield, RI (took 3 months)
I applied online in September for a retail sales representative. In November I was contacted by an HR representative, who set up a phone interview with me. I apparently passed and was scheduled for an interview with a 1 on 1 interview with a HR rep and a store manager(from a different store than the one I applied to) the same day. I was informed that I would be notified in a week and a half at latest if I had gotten the job.
A week and a half later nobody had called so I e-mailed the woman who had initially set up my interview. She claimed that she was forwarding my e-mail to the appropriate person. Another week went by and nobody had gotten back to me. So I went to the store where the position was for and talked to the manager, who said he would look into it and took my name and phone number and gave me his business card. After another week of no responses I e-mailed the manager, and never received a reply. At this point I stopped trying to contact anyone. FINALLY in the middle of January over two months after I was supposed to get a reply I got an e-mail, at 4:30 AM on a Sunday saying, "Unfortunately, we have identified other candidates who more closely meet our requirements for this position at the present time."
I don't care if you don't want to hire me, but don't tell a candidate who has put long hours into preparing for an interview that you will get back to them if you have no intention to. I would have been happy with an e-mail that just said NO, instead of being led on for almost 6 months. All in all, the most unprofessional experience I have had with a business in my life.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Phone Interview.
More Verizon Wireless Retail Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Verizon Wireless
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 2 months)
Interview process takes 2-3 months total. You will do a phone interview first, 1:1 interview, then if accepted you will do a background check and drug test.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
More Verizon Wireless Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at Verizon Wireless
Posted Jan 19, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took a day)
I did not have to take a long assessment online, only input my basic information and answer a few questions. I was immediately contacted for a phone interview. Questions were basically related to past work experience and my understanding of the documents they had send me in the e-mail (read them thoroughly). It took about 30-40 minutes. They have scheduled me for a second phone interview, which I understand involves a lot more situational questions. We'll see how it goes.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
More Verizon Wireless Retail Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Verizon Wireless
Posted Jan 20, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Pensacola, FL (took 3 weeks)
Internal applicant,
First met with District Manager,
Then with store manager
then with human resources
Use STAR format where questions are conversational but require you to "tell me about a time"
Interview Questions
Negotiation Details
none
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
More Verizon Wireless Assistant Store Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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