Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Retail Customer Support Interview Questions

2 Interview Reviews

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Retail Customer Support Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 3 weeksinterviewed at Verizon Wireless.

Interview Details

Hiring process went fairly quick. I applied online through Verizon wireless website. I received an email to schedule a phone interview, 12/28. The questions were typical. (Where do you see yourself in 5 years? Why Verizon?) and that took about 45 mins. After the recruter phone interview, I was scheduled for another phone interview with HR on 12/31. They review your resume or qualifications and a few more general interview questions. After that, I got a call from the store manager for a face to face interview, 1/5. That went well and a few days later received a call/email with the official offer.

Interview Questions
  • Just be prepared for all the interviews, both phone and in person.   Answer Question
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Verizon Wireless

  1. 1 person found this helpful  

    Retail Customer Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 daysinterviewed at Verizon Wireless in November 2011.

    Interview Details

    I submitted my application and was contacted the next day by a recruiter. The interview was great with the first recruiter. I was set-up for a second interview with another recruiter the next day and it was awful. She literally put-down my seven years of customer service experience and my educational experience, and kept saying I was not answering the questions correctly. She further was negative towards my military experience. She really had an attitude. It was a horrible interview experience.

    Interview Questions
    • Tell me a time when you had to say no to a customer.   View Answer
    • Tell me about a time when you had to handle a difficult situation with a customer.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview

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