Verizon Wireless Retail Sales Consultant Interview Questions & Reviews

Interviewed Nov 2010 in Sacramento, CA (took 1 week)

I initially applied for Verizon Wireless back in November of 2010. You first have to apply like everyone else via the online job application. If you are selected you will be called by a recruiter from Human Resources and you will have generally have an appointment made for your first phone interview. They will ask you most of the normal questions like, "Name a time where you showed exemplary customer service" and "Why do you want to work for our company." If the recruiter likes your answers he/she will set you up with a follow up phone interview with a supervisor from Human Resources. If you pass this second interview the recruiter will look for available positions in the area and usually give you options as to which you would like to apply for and send your information over to the manager of the store. The manager will then set up an interview with you and go through pretty much the same questions however this time it is in person. After this there is a waiting period and if you are selected Human Resources will call you back and make an offer and go from there. I have heard, however, that the manager may decide to set you up with another interview with the district manager if he is having a hard time of deciding which are the best candidates.