Verizon Wireless Retail Sales Representative Interview Questions & Reviews

Updated Aug 24, 2014
Updated Aug 24, 2014
202 interviews

Interview Experience

Interview Experience

64%
22%
13%

Getting an Interview

Getting an Interview

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2%

Interview Difficulty

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202 Candidate Interview Reviews Back to all interviews

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Retail Sales Representative Interview

Anonymous Employee
Anonymous Employee
Application Details

I interviewed in-person. The process took 1+ week - interviewed at Verizon Wireless in June 2011.

Interview Details

They barely called you in for an interview. I had to chase them down and when I did interview with them it seemed like they were racist. Then after we got past the first few questions I was expressing who I was and how passionate about life and he chuckled.

Interview Questions
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Verizon Wireless

  1.  

    Retail Sales Representative Interview

    Anonymous Employee  in  Coeur d'Alene, ID
    Anonymous Employee in Coeur d'Alene, ID
    Application Details

    I interviewed online - interviewed at Verizon Wireless in January 2012.

    Interview Details

    I had a phone interview scheduled. I am NEVER one to cancel, but I was absolutely unable to make the phone interview. I emailed my interviewee contact to let her know that I needed to reschedule 4 hours in advance. My contact would not respond to me after trying to reconnect 5 different occasions.

    No Offer
    Negative Experience
    Average Interview
  2.  

    Retail Sales Representative Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Verizon Wireless in July 2014.

    Interview Details

    Talked to recruiter at job fair, was told to go online and fill out job app. I filled out the job app was called quickly to schedule a phone interview. The first phone interview had a little trouble because the person kept pushing the interview date back ( good for me). I was basic easy sales questions. Then she said at the end I would get a phone call to schedule second interview. Second phone interview was a little more serious. I made it to the third interview ( in store with manager). I waited over 30 minutes for my interview since they were running behind time. I went to a small room with a male and female manager , they asked me questions( Not too hard). at the end he said we will let you know in about a week. I think that there was supposed to be a second part to the interview that day if i did good on the first part of the interview but i did not get it. he walked me to the door after the interview lol. Its been a week and two days. I have not heard a yes or no. If given a no which i think i was most likely given, They could at the least emailed me or told me something. STILL WAITING LOL

    Interview Questions
    • Do you have verizon? Mostly how you determine to sale items to a customer...   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Verizon Wireless.

    Interview Details

    THe process was not too challenging, you have to take a few test and quizzes...they ask a lot of 5 star questions. I had to take a computerized test, then go in for an interview, if you do well on the initial interview, you will be invited back for an interview with the district manager. Overall, the process was not bad, you must be prepared to talk a lot about sales.

    Accepted Offer
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  5.  

    Retail Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Verizon Wireless.

    Interview Details

    I was called almost immediately from a requiter and then the interview was set up the next day. Interview took a long time and we sat awkwardly close in a small room. The job description was the longest part with very few personal questions. I didn't feel like I got enough time to sell myself for the position. Basically, we just went over my work experience and that was pretty much it.

    Interview Questions
    No Offer
  6. 2 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeks - interviewed at Verizon Wireless.

    Interview Details

    There were 3 Interviews in all. 2 Over the phone 1 face-to-face. I applied online. I received an email 4 days later requesting a Phone Interview with an HR person. This interview consisted of question such as "tell me about a time when." There was also a small role play that was based on information sent prior to the first interview. The second interview consisted only of behavioral based questions.. such as "remember a time when." After the 2nd interview I was contacted by the district manager to schedule my third interview which was face-to -face. This interviewer was very personable and asked questions about e as well as behavioral based questions. There was also a role play where the district manager acted as if he was a customer. His main objective was to see how i interacted with the customer and if i could "sale.' I was given great feed back from him, and was told i would here back from an HR representative with in 7 days. I was contacted by email first asking for a date that was best to contact me then on that date I received a phone call that informed me of my employment offer.

    Interview Questions
    • What set you aside and makes you different from other candidates?   View Answers (2)
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Retail Sales Representative Interview

    Anonymous Employee  in  Wichita Falls, TX
    Anonymous Employee in Wichita Falls, TX
    Application Details

    I interviewed online. The process took 2 days - interviewed at Verizon Wireless in April 2014.

    Interview Details

    Standard questions asked looking for your sales abilities and accomplishments. The interviewer asked open ended questions and he took notes. I was asked to sell him a headset. I was given the specs for a particular device and was asked to sell it the next day during the second interview.

    Interview Questions
    Reasons for Declining

    Received a better offer from another company.

    Declined Offer
    Positive Experience
    Average Interview
  8. 2 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Employee  in  Los Angeles, CA
    Anonymous Employee in Los Angeles, CA
    Application Details

    I interviewed online. The process took 3 months - interviewed at Verizon Wireless in April 2014.

    Interview Details

    Initial contact was precise and in a timely manner. I took the first round interview over the phone since I was moving and trying to get a new Verizon job in a new city. The second interview was to be with a manager I the store directly. This is where the problem started. The recruiter did not contact me with adequate time. Instead it was any weeks later. At that time I had already established a new position. I could not stand just "waiting" around when they made me feel so confident about the new position, since I had previous experience.

    Interview Questions
    • "I am a non tech savvy customer. Sell me this accessory..."   Answer Question
    Reasons for Declining

    I had already moved on. They did however tell me they would keep me in mind and asked if I could do the same.

    Declined Offer
    Neutral Experience
    Average Interview
  9.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at Verizon Wireless.

    Interview Details

    One face-to-face interview with a manager, but I had an "in" and recommendation from an employee who worked under her. Asked sales related questions about my previous jobs and how I met and exceeded goals.

    Negotiation Details
    Nothing
    Accepted Offer
  10. 1 person found this helpful  

    Representative -Retail Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeks - interviewed at Verizon Wireless in May 2014.

    Interview Details

    I applied online for a local retail store and received an email the day after I applied about scheduling an interview time. The email included two attachments: a detailed job description with information on salary, commission, benefits and the Verizon Credo, the second attachment was the accessory of the month. I was told to review the attachments before my interview. I called the number provided the next business day and scheduled a phone interview for later that day.

    The phone interview took approximately 50 minutes (I was told it would take anywhere from and hour to and hour and a half). There were three distinctive parts of the interview: review background information, sales scenario, and behavioral questions.

    The following day, I received a phone call from the manager at the store I would be working at if hired. We set up a day and time for me to come in a have a second interview. The second interview was on a Monday (the call was on Friday). I went to the store and interviewed with the manager. The manager asked behavioral questions and reviewed my background. I also completed an assessment. I was told that I would receive a call within the week about another interview if I would continue with the interview process.

    I received a call that day from Verizon HR about scheduling a time to go over a few things. The next day I spoke to a hiring manager and was offered the position on the contingency that I passed a drug screening and background check.

    The process took about a month, I applied at the end of May and will start at the end of June.

    Interview Questions
    • Tell me about a time where you had to learn a new technology.   Answer Question
    • Tell me about a time that you had to deal with an upset customer.   Answer Question
    • Tell me about a time that you helped out your coworkers.   Answer Question
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Average Interview

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