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Verizon Wireless Sales Associate Interview Questions & Reviews

Updated Jul 14, 2014
All Interviews Received Offers

Getting an Interview  

77%
11%
5%

Interview Experience  

36%
36%
27%

Interview Difficulty  

Average Difficulty
15 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Lakeville, MN

I applied online and the process took 6 days - interviewed at Verizon Wireless.

Interview Details – I inquired about open positions and was immediately scheduled an interview. I was told to dress for business which was my intent in the first place but I digress. Upon arrival at the interview I was met by the manager and the interview began immediately. He asked me numerous questions regarding my previous employment and created multiple scenarios that I would be facing upon employment. I was asked about previous sales such as how I handled angry customers, how I went above and beyond for my customers, and how I saved a sale that was going poorly. He gave little to no reaction to any of my answers and essentially sat there blank faced for the majority of the interview.

Interview Question – The most difficult question I faced was, "When a customer enters, what is the first thing that will enter your mind?"   Answer Question

Negotiation Details – It was a fairly straight-forward process. The manager at the time offered me a base pay and said there was no "wiggle room." The offer was my pay and I could "take it or leave it."


Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Flint, MI

I applied online and the process took 4 days - interviewed at Verizon Wireless in May 2010.

Interview Details – Applied online and got a call a few days later and was asked to come in for an interview. Got offered the job on the spot

Interview Question – Have you ever not known the answer to a question? If so, how did you handle the situation?   View Answer


1 person found this helpful

Declined Offer

Neutral Experience

Sales Associate Interview

Sales Associate

I applied online and the process took 3 weeks - interviewed at Verizon Wireless.

Interview Details – People were very nice. Took about 3 weeks. I declined the offer because At&t had a better one

Interview Question – Most difficult question was how I would better myself in the things I perfected.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Hickory, NC

I applied through an employee referral and the process took 2 weeks - interviewed at Verizon Wireless in January 2009.

Interview Details – I interviewed with the district manager and assistant district manager. Interview went ok, but luckily I was referred by someone who worked there at the time so I was offered the position.

Interview Question – I really do not remember as it's been almost 5 years ago.   Answer Question

Negotiation Details – Once I accepted the position, I went to training for 5 weeks in a differnet city. After training, came into the store as a trainee. I could only shadow people for several weeks and I had several online training courses I had to complete before they would allow me to sale on my own. I believe total training time was approximately 2 months. Plus, first 3 months we were not required to meet that month's goals, but we were still eligible to earn commission if we exceeded goals.


No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
New York, NY

I applied online and the process took 4+ weeks - interviewed at Verizon Wireless.

Interview Details – Internet application, internet test, 3 HR interviews via phone, in person interview with manager and phone interview with district manager. Internet test seems to be a waste of time asking for basic perceptions and weeding out potentially immature applicants. HR interviews largely overlapped and seemed to look to check boxes. In person interviews were following a script. My perception was the real interview really occurred off-script.

Interview Question – Typical questions for the most part. Behavioral situation was fascinating as manager replicated being a difficult customer.   Answer Question


No Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at Verizon Wireless

Interview Details – Applied online and within a week I was contacted via email to set up an appointment for a phone interview with the talent recruiter for my area. Simple enough I scheduled the appointment for early the next week. Was only about 35 minutes long, mostly questions on my work experience with a few questions about Verizon. I was told I would be contacted in 1-5 days on what the next step would be but that has been 2 weeks at this point. Not very professional.

Interview Question – What is your favorite part of the Verizon creed?   Answer Question


No Offer

Negative Experience

Very Difficult Interview

Sales Associate Interview

Sales Associate
Shady Grove, MD

I applied in-person - interviewed at Verizon Wireless in November 2012.

Interview Details – I went in three different times to interview with the same manager. Apparently he kept pulling my resume, not knowing i was the same person. He lied about the interview process once he realized who i was.

Interview Question – n/a   Answer Question


Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied through other source - interviewed at Verizon Wireless in March 2009.

Interview Details – 2 interviews, then a very long wait for news. I had an edge because a manager was an old friend who basically asked for me. Still the interviews were professional, detailed and searching.

Interview Question – Are you ready to give 200%?   View Answer


No Offer

Negative Experience

Sales Associate Interview

Sales Associate
Coeur d'Alene, ID

I applied online and interviewed at Verizon Wireless.

Interview Details – I submitted application online and had a phone interview scheduled. As an absolute emergency came up, I tried to reschedule. I sent an email that explained my situation and that I would not be able to make the phone interview in 6 hours. I got NO response and tried for weeks to contact my interviewer. Guess it was a blessing in disguise, I was overqualified.

Interview Question – None   Answer Question


Declined Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Panama City, FL

I applied online and the process took 1 week - interviewed at Verizon Wireless in March 2013.

Interview Details – Very quick. If your interviewing with other companies they will not give you time to collect an answer from them.

Interview Question – What do you like least about retail.   Answer Question

Reason for Declining – Interviewing for other possitions. Would not wait for me to get an answer from them. Felt pressured into the possition so i declined.

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