Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Sales Associate Interview Questions

Updated Jul 14, 2014
Updated Jul 14, 2014
15 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate in Lakeville, MN
Anonymous Interview Candidate in Lakeville, MN
Application Details

I applied online. The process took 6 daysinterviewed at Verizon Wireless.

Interview Details

I inquired about open positions and was immediately scheduled an interview. I was told to dress for business which was my intent in the first place but I digress. Upon arrival at the interview I was met by the manager and the interview began immediately. He asked me numerous questions regarding my previous employment and created multiple scenarios that I would be facing upon employment. I was asked about previous sales such as how I handled angry customers, how I went above and beyond for my customers, and how I saved a sale that was going poorly. He gave little to no reaction to any of my answers and essentially sat there blank faced for the majority of the interview.

Interview Questions
  • The most difficult question I faced was, "When a customer enters, what is the first thing that will enter your mind?"   Answer Question
Negotiation Details
It was a fairly straight-forward process. The manager at the time offered me a base pay and said there was no "wiggle room." The offer was my pay and I could "take it or leave it."
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Verizon Wireless

  1. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Verizon Wireless.

    Interview Details

    People were very nice. Took about 3 weeks. I declined the offer because At&t had a better one

    Interview Questions
    • Most difficult question was how I would better myself in the things I perfected.   Answer Question
    Declined Offer
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless.

    Interview Details

    Internet application, internet test, 3 HR interviews via phone, in person interview with manager and phone interview with district manager. Internet test seems to be a waste of time asking for basic perceptions and weeding out potentially immature applicants. HR interviews largely overlapped and seemed to look to check boxes. In person interviews were following a script. My perception was the real interview really occurred off-script.

    Interview Questions
    • Typical questions for the most part. Behavioral situation was fascinating as manager replicated being a difficult customer.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online and within a week I was contacted via email to set up an appointment for a phone interview with the talent recruiter for my area. Simple enough I scheduled the appointment for early the next week. Was only about 35 minutes long, mostly questions on my work experience with a few questions about Verizon. I was told I would be contacted in 1-5 days on what the next step would be but that has been 2 weeks at this point. Not very professional.

    Interview Questions
    No Offer
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Coeur d'Alene, ID
    Anonymous Interview Candidate in Coeur d'Alene, ID
    Application Details

    I applied online – interviewed at Verizon Wireless.

    Interview Details

    I submitted application online and had a phone interview scheduled. As an absolute emergency came up, I tried to reschedule. I sent an email that explained my situation and that I would not be able to make the phone interview in 6 hours. I got NO response and tried for weeks to contact my interviewer. Guess it was a blessing in disguise, I was overqualified.

    Interview Questions
    No Offer
    Negative Experience
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Panama City, FL
    Anonymous Interview Candidate in Panama City, FL
    Application Details

    I applied online. The process took a weekinterviewed at Verizon Wireless in March 2013.

    Interview Details

    Very quick. If your interviewing with other companies they will not give you time to collect an answer from them.

    Interview Questions
    Reasons for Declining

    Interviewing for other possitions. Would not wait for me to get an answer from them. Felt pressured into the possition so i declined.

    Declined Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Verizon Wireless.

    Interview Details

    Met with Manager, Phone interview with District Manager. I got the position but the Manager said I should I spoke more during since it was a sales experience and he would have expected a salesman to take control of a conversation

    Interview Questions
    • There really wasn't anything out of the blue, you may get some customer service and sales hypothetical questions   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Southfield, MI
    Anonymous Interview Candidate in Southfield, MI
    Application Details

    I applied online. The process took a dayinterviewed at Verizon Wireless.

    Interview Details

    taking a simulated call center question and answer test. An automated customer scenario would be played on head phones, I would listen to it, interpret it and determine the correct way to route or respond to the customers issues or question.

    Interview Questions
    • Questions regarding detailed information regarding phones that I did not have or was aware of.   Answer Question
    No Offer
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Shady Grove, MD
    Anonymous Interview Candidate in Shady Grove, MD
    Application Details

    I applied in-person – interviewed at Verizon Wireless in November 2012.

    Interview Details

    I went in three different times to interview with the same manager. Apparently he kept pulling my resume, not knowing i was the same person. He lied about the interview process once he realized who i was.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Flint, MI
    Anonymous Interview Candidate in Flint, MI
    Application Details

    I applied online. The process took 4 daysinterviewed at Verizon Wireless in May 2010.

    Interview Details

    Applied online and got a call a few days later and was asked to come in for an interview. Got offered the job on the spot

    Interview Questions
    • Have you ever not known the answer to a question? If so, how did you handle the situation?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

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