Glassdoor is your free inside look at Verizon Wireless interview questions and advice in Southfield, MI. All 4 interview reviews posted anonymously by Verizon Wireless employees and interview candidates.
Verizon Wireless Interview Questions & Reviews in Southfield, MI
Getting the Interview 4 Interviews
Interview Experience 3 Ratings
Assistant Manager Retail Sales at Verizon Wireless
Accepted Offer – Interviewed in Southfield, MI Aug 2009 – Reviewed Jan 9, 2013
Interview Details – The interview process is thorough and extensive. The process begins with a phone screen from one of the recruiters. If the recruiter determines that you are a potential match your information is forwarded to the hiring manager. If the hiring manager is satisfied with your credentials and interview the next step is to meet with the District Manager for the final step. Verizon Wireless performs an extensive background check for all of its perspective candidates and all offers made by the company are contingent on a successful background check.
Interview Question – Why do you feel that you should be an employee of Verizon WIreless? View Answer
Negotiation Details – The negotiation phase is very easy and Verizon WIreless is receptive to addressing a candidate's salary requests.
Helpful Interview?
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No
Problem with this interview?
Sales Associate at Verizon Wireless
No Offer – Interviewed in Southfield, MI – Reviewed Dec 27, 2012
Interview Details – taking a simulated call center question and answer test. An automated customer scenario would be played on head phones, I would listen to it, interpret it and determine the correct way to route or respond to the customers issues or question.
Interview Question – Questions regarding detailed information regarding phones that I did not have or was aware of. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at Verizon Wireless
Accepted Offer – Interviewed in Southfield, MI Oct 2011 – Reviewed Feb 12, 2012
Interview Details – I had a phone interview with a member of HR where I was required to disclose all of my previous employers - including specific dates of employment - for the past 7 years. At the end of the phone interview I was invited to come to the site 4 days later for a skills test and a 1:1 interview with another member of HR. The skills test was on a computer and required basic problem-solving questions as well as a multi-tasking simulation. At the end of the interview I was asked to come back to meet 1:1 with a supervisor. In this interview I was asked basic questions about previous experience, situational questions and I also listened to some phone calls with customers and was asked to provide feedback on how I felt the VZW reps handled the calls. About two weeks after the first phone conversation I received my job offer. Following the offer I went through a drug test and a background check.
Interview Question – Explain a time when you had to give bad news and how you went about delivering it Answer Question
Negotiation Details – No negotiation. Everyone starts at the same base salary.
Helpful Interview?
Yes |
No
Problem with this interview?
Human Resources at Verizon Wireless
Accepted Offer – Interviewed in Southfield, MI Feb 2007 – Reviewed Mar 22, 2009
Interview Details – Excellnent timing! The entire process went smoothly! Advice: Fully prepare for your interivew. Prepare sample answers and always do a mock interview before the real interview. This way, you will have a answer ready for any question the interviewer asks you!
Interview Question – How do you handle conflict with coworkers. View Answer
Negotiation Details – Never negotiate until after an offer of employment has been made and you have accepted the offer. Leverage your experience and credentials (accomplishments, education) to negotiate. Tell the hiring manager what you can do above and beyond what the job requires. Always ask for a little more than what you actually want (Ex. If you are offered $40,000 a year, but you actually believe you can substantiate why the company should start you at $42,000. Ask for $43,000 and the hiring manager may negotiate up $1,000 and you can then negotiate down $1,000, which will give you the $42,000 that you actually wanted.
Helpful Interview?
Yes |
No
Problem with this interview?
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