Victoria's Secret Stores Sales Support Associate Interview Questions

Updated Jul 5, 2015
29 Interview Reviews

Interview Experience

Interview Experience

80%
12%
8%

Getting an Interview

Getting an Interview

92%
4%
4%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

29 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

Helpful (1)  

Sales Support Associate Interview

Anonymous Interview Candidate in Atlanta, GA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. The process took 1 dayinterviewed at Victoria's Secret Stores (Atlanta, GA).

Interview

It was a group interview. Which included myself and four other females. The interview went really well! I was well prepared for my interview due to this website. The manager was really laid back and cool which made this process much easier. She filled us in on the stores expectations and gave us a little bit of background history of the company. By far the easiest interview I've ever been in.

Interview Questions

  • Why would you want to work for Victoria's Secret?   1 Answer

Other Interview Reviews for Victoria's Secret Stores

  1.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Sarasota, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Victoria's Secret Stores (Sarasota, FL) in May 2015.

    Interview

    After applying, I turned in the application in person and I received an interview time on the spot. At the time of the interview I had my spare copy of the resume which I was able to provide to my interviewer. Introductions were made. Discussion of scheduling and availability. About 5-7 questions were asked about different scenarios in the workplace and how I would deal with them. Lastly, benefits were discussed. Then, my interviewer had me call my references and tell them to call VS to provide their review. Pay wasn't discussed until training.

    Interview Questions

    • Why do you want to work at Victoria Secret?   Answer Question
    • Tell me about a time when you had a problem with a customer. How did you deal with it?   Answer Question
    • If you saw an customer or an employee steal something, how would you handle the situation?   Answer Question
  2.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Sacramento, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Victoria's Secret Stores (Sacramento, CA) in January 2015.

    Interview

    It was a group interview held in the mall. The interviewer was very nice and made everyone feel comfortable. The interviewer explained the job roles that were available and what was required for each job.

    Interview Questions

    • Tell us about yourself and your past job experience.
      What is good customer service?
      How did someone give you good customer service?
       
      Answer Question
  3. Helpful (3)  

    Sales Support Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Victoria's Secret Stores.

    Interview

    I took in my interview and the same day I was called for an interview. I was soooo Thrilled and the best part is that the hiring manager was so sweet and bubbly! It was a group interview, but I really wanted the job and I was very confident about it. When I got home I was hired. You won't imagin how happy I was and still am! It was my first day the other day and boy did I have fun! The girl's are all so nice. Overall I plan to work with the company for a very long time. It does start out as a seasonal job but if you show them how hard you work and how much you really love your job (like I do) they will most likely hire you for a long term.

    Interview Questions

    Negotiation

    No negotiation, Pay is fair.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Victoria's Secret Stores (Phoenix, AZ) in September 2014.

    Interview

    Very brief and very professional. At first it was nerve wracking but what interview isn't The manager was very nice and i interviewed with the manager that i was going to be working with. This made it very easy once i was offered the position because we already knew a little about each other.

    Interview Questions

    • Think back on your best and worst customer experience and how did you handle it?   1 Answer

    Negotiation

    There was no negotiation. I was offered way more than expected and took the offer as soon as the door opened.

  6. Helpful (6)  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Omaha, NE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 6 daysinterviewed at Victoria's Secret Stores (Omaha, NE) in May 2014.

    Interview

    Had 1 group interview with 2 other girls, it was scheduled the day I turned the job application in. This is now job number 3 for me (and group interview number 2) so interviews no longer scared me. I didn't let the girl with 7 years of experience intimate me nor did I let her extensive experience overshadow my close to a year of experience. The Interview in all took about 45 minutes.

    Interview Questions

    • Why do you want to work here?   1 Answer
    • What was the craziest thing/experience you have gone through at your job?   1 Answer
    • Are there any questions for me?   1 Answer
    • How would you handle being busy and keeping up on cleanliness (of the store)?   1 Answer

    Negotiation

    No negotiation in pay, not my biggest concern though because I applied more for the environment plus the interviewer was SUPER awesome!

  7.  

    Sales Support Associate Interview

    Anonymous Employee in Bellingham, WA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Victoria's Secret Stores (Bellingham, WA) in May 2014.

    Interview

    Filled out an application and turned it in. The employee who I turned it in to asked a couple questions (why do you want to work here? What's your favorite product?) and then set up an interview date. It was a group interview with one other girl.
    I went to the store on the day of the interview and the interviewer (who was pretty young) myself, and one other girl went to the food court where the interview was held. It was kind of informal, she asked a few questions like what is good customer service to you? What was your last experience bra shopping like? If you saw an employee stealing toilet paper, how would you handle it?
    I thought I did really well at the interview, maybe a little awkward, but I answered the questions well. I didn't end up getting the job and I was kind of disappointed...

    Interview Questions

    • Give an example of at a previous job where you had too much work to do in not enough time and what you did   1 Answer
  8.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Independence, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Victoria's Secret Stores (Independence, MO) in October 2013.

    Interview

    Applied in store for a part-time or seasonal position and was called one week later for an interview which included myself + four other girls and was led by the store manager. Was told we'd hear back within the next four days and received a call in the afternoon on that fourth day to say 'here's what we hired you for at this pay; come in at the end of the week for training.' Training took almost five hours in their break room with eight other girls. They checked at least one reference for all of us. We read through "on-boarding" booklets, watched videos, talked about policies/procedures and started on paperwork. The hands-on training for Sales Support was the next morning 6-10 a.m. for processing new merchandise (folding and sensoring). FYI Sales Support works a lot of early morning shifts.

    Interview Questions

    • Of all the stores in the mall, why VS?   1 Answer
    • What product is your favorite?   1 Answer
    • What would you do if you saw someone trying to take merchandise without paying for it?   1 Answer
    • (After describing each position) Which area of the store would you be most interested working in?   1 Answer

    Negotiation

    No negotiation. Informed of my wage on the phone.

  9.  

    Sales Support Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a weekinterviewed at Victoria's Secret Stores in April 2013.

    Interview

    When I initially dropped off my paper application in person, I was immediately asked when I would be available to schedule an interview with them. I got a date, time, and name of the person interviewing me and went home. During the interview, I noticed I was not going to be alone, and the interviews were done by a group. There were 3 of use that had applied for a job as a Sales Associate. I came in all black, since that is the dress code for Victoria's Secret, and processed to answer the questions honestly. There were questions like "If a customer was buying a bra, what else could you sell to her?" And "What are some things you would say to someone unsure to check their fitting/size?"

    Interview Questions

    • My most unexpected question was if I felt confident measuring people in the fitting rooms.   Answer Question
  10.  

    Sales Support Associate Interview

    Anonymous Employee in Chino Hills, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4+ weeksinterviewed at Victoria's Secret Stores (Chino Hills, CA) in March 2013.

    Interview

    Turned my application into the store in person in early February. Took about 6 weeks when I received a call about an interview from the store manager.

    Interview Questions

    • Nothing unexpected except an awkward group interview of 7 girls all trying to be heard and the less experienced rewording other peoples answers.   1 Answer

Work at Victoria's Secret Stores? Share Your Experiences

Victoria's Secret Stores

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.