Victoria's Secret Stores Sales Support Associate Interview Questions & Reviews

Updated Aug 12, 2014
Updated Aug 12, 2014
21 interviews

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Sales Support Associate Interview

Anonymous Interview Candidate  in  Sandy, UT
Anonymous Interview Candidate in Sandy, UT
Application Details

I interviewed in-person - interviewed at Victoria's Secret Stores in August 2012.

Interview Details

I applied end of May in 2012, and was called in for an interview in August of 2012. I took my application in, they weren't hiring but said they'd keep it on file. I got a job at another retail store (which finally gave me some retail experience) and then early August they called me in for an interview. It was a group interview, and the store manager was interviewing us. We found a table in the food court and about 10 of us sat down and she would ask us questions. Me and 2 other people were forthcoming with answers, and actually tried. Me and a boy were then called back for a one-on-one interview. I didn't get the message until I was on my way to Lake Powell, so on Powell I talked to the manager and she said, don't worry about the one-on-one, we want to hire you. She then told me the benefits (awesome), salary (not so awesome, but I was new and didn't know), and dress code etc. I started training when I got back from Powell and I worked with the other kid who got an interview and it was great fun.

Interview Questions
  • I don't remember specifics, but there was a questions essentially asking which is more important: the customer or keeping the store in order. I mentioned something about balancing and multitasking, and another interviewer said customer is more important.   Answer Question
Negotiation Details
I didn't know negotiating was an option, so I just let it be.
Accepted Offer
Positive Experience

Other Interview Reviews for Victoria's Secret Stores

  1.  

    Sales Support Associate Interview

    Anonymous Employee  in  Bellingham, WA
    Anonymous Employee in Bellingham, WA
    Application Details

    I interviewed in-person. The process took 1 week - interviewed at Victoria's Secret Stores in May 2014.

    Interview Details

    Filled out an application and turned it in. The employee who I turned it in to asked a couple questions (why do you want to work here? What's your favorite product?) and then set up an interview date. It was a group interview with one other girl.
    I went to the store on the day of the interview and the interviewer (who was pretty young) myself, and one other girl went to the food court where the interview was held. It was kind of informal, she asked a few questions like what is good customer service to you? What was your last experience bra shopping like? If you saw an employee stealing toilet paper, how would you handle it?
    I thought I did really well at the interview, maybe a little awkward, but I answered the questions well. I didn't end up getting the job and I was kind of disappointed...

    Interview Questions
    • Give an example of at a previous job where you had too much work to do in not enough time and what you did   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  2. 4 people found this helpful  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I interviewed in-person. The process took 6 days - interviewed at Victoria's Secret Stores in May 2014.

    Interview Details

    Had 1 group interview with 2 other girls, it was scheduled the day I turned the job application in. This is now job number 3 for me (and group interview number 2) so interviews no longer scared me. I didn't let the girl with 7 years of experience intimate me nor did I let her extensive experience overshadow my close to a year of experience. The Interview in all took about 45 minutes.

    Interview Questions
    • Why do you want to work here?   View Answer
    • What was the craziest thing/experience you have gone through at your job?   View Answer
    • Are there any questions for me?   View Answer
    • How would you handle being busy and keeping up on cleanliness (of the store)?   View Answer
    Negotiation Details
    No negotiation in pay, not my biggest concern though because I applied more for the environment plus the interviewer was SUPER awesome!
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  West Des Moines, IA
    Anonymous Interview Candidate in West Des Moines, IA
    Application Details

    I interviewed in-person. The process took 1+ week - interviewed at Victoria's Secret Stores in November 2011.

    Interview Details

    The Brand Director and Operations Manager (BDOM) gave a group interview. It was right before Black Friday in a manager's break room full of office supplies, a crappy card table, and a dinky computer monitor.

    Interview Questions
    • None. However, it would have been easier to answer if they BDOM would have rotated the first person to answer her question.   View Answer
    Negotiation Details
    I was offered a wage above minimum, $8.50
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  Whitehall, PA
    Anonymous Interview Candidate in Whitehall, PA
    Application Details

    I interviewed in-person - interviewed at Victoria's Secret Stores in October 2009.

    Interview Details

    I was interviewed individually. The manager was blown away by my professionalism and experience and I was hired on the spot.

    Interview Questions
    Negotiation Details
    No negotiation. I tried but they only pay minimum wage, nothing more, no matter your work experience.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  Independence, MO
    Anonymous Interview Candidate in Independence, MO
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at Victoria's Secret Stores in October 2013.

    Interview Details

    Applied in store for a part-time or seasonal position and was called one week later for an interview which included myself + four other girls and was led by the store manager. Was told we'd hear back within the next four days and received a call in the afternoon on that fourth day to say 'here's what we hired you for at this pay; come in at the end of the week for training.' Training took almost five hours in their break room with eight other girls. They checked at least one reference for all of us. We read through "on-boarding" booklets, watched videos, talked about policies/procedures and started on paperwork. The hands-on training for Sales Support was the next morning 6-10 a.m. for processing new merchandise (folding and sensoring). FYI Sales Support works a lot of early morning shifts.

    Interview Questions
    • Of all the stores in the mall, why VS?   View Answer
    • What product is your favorite?   View Answer
    • What would you do if you saw someone trying to take merchandise without paying for it?   View Answer
    • (After describing each position) Which area of the store would you be most interested working in?   View Answer
    Negotiation Details
    No negotiation. Informed of my wage on the phone.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I interviewed in-person. The process took a day - interviewed at Victoria's Secret Stores in October 2011.

    Interview Details

    Highlighted communication skills and honesty in my interview. They will ask if you would let managers know about stealing and other shrink risks.

    Interview Questions
    • They asked what was a time I witnessed someone stealing from a job I worked at.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Support Associate Interview

    Anonymous Employee  in  Chino Hills, CA
    Anonymous Employee in Chino Hills, CA
    Application Details

    I interviewed in-person. The process took 4+ weeks - interviewed at Victoria's Secret Stores in March 2013.

    Interview Details

    Turned my application into the store in person in early February. Took about 6 weeks when I received a call about an interview from the store manager.

    Interview Questions
    • Nothing unexpected except an awkward group interview of 7 girls all trying to be heard and the less experienced rewording other peoples answers.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Sales Support Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed in-person. The process took a day - interviewed at Victoria's Secret Stores in May 2012.

    Interview Details

    I went into the soho store sick as a dog, applied, and was interviewed on the spot. How I got the job I don't know. I was dazed, mumbled throughout the interview, and for some reason the guy said he liked me and hired me on the spot.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Support Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 5 days - interviewed at Victoria's Secret Stores in November 2011.

    Interview Details

    Two page application available at the cash register, followed by a waiting period for staff to check references; group interview.

    Interview Questions
    Negotiation Details
    I did not negotiate as I felt the offer was fair. Because of the holiday season, I did not get the standard multi-day training. I did have the option to train in bras, which I declined because I would not get commission. I did not train on register because there was no incentive to sell credit card approvals.
    Accepted Offer
    Positive Experience
    Easy Interview

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