W.W. Grainger

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W.W. Grainger Account Manager Interview Questions & Reviews

Updated Jul 15, 2014
All Interviews Received Offers

Getting an Interview  

55%
27%
11%

Interview Experience  

66%
9%
23%

Interview Difficulty  

Average Difficulty
23 candidate interviews Back to all interview questions
Relevance Date Difficulty
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1 person found this helpful

No Offer

Negative Experience

Average Interview

Account Manager Interview

Account Manager

I applied through a recruiter and the process took 2+ weeks - interviewed at W.W. Grainger in January 2014.

Interview Details – Grainger recruiter contacted me about account mgr position. Waited 2 weeks after initial contact with recruiter. Poor follow up on the part of their recruiter. Waste of my time.

Interview Question – No difficult or unexpected questions asked.   Answer Question


Accepted Offer

Neutral Experience

Account Manager Interview

Account Manager

Interviewed at W.W. Grainger

Interview Details – Very thorough, many layers, professional, once an offer was made it went quick, training for 2 weeks non-consecutive, very detailed, typicial sales type-drink the cool ade, once done you are out in the field figuring it out

Interview Question – Nothing out of the unusual, standard interview questions   Answer Question


Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager

I applied through a recruiter and the process took 2 weeks - interviewed at W.W. Grainger.

Interview Details – Multiple interview process begins with telephone call from HR in Chicago. After passing that one, then there was an interview with the District Sales Manager and boss. The 3rd interview was at the local branch with the District Ops Mgr and the District Sales Mgr. After passing those interviews, I received the offer letter via mail and accepted.

Interview Question – There were not really any difficult or unexpected questions asked during the interviews. Obviously, learn all you can about Grainger and demonstrate that knowledge during the interviews.   Answer Question

Negotiation Details – There were no negotiations after the acceptance, the salary negotiations really happened during the phone interviews where the HR person was probing for salary comfort level.


Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager

I applied online and the process took 4+ weeks - interviewed at W.W. Grainger in October 2013.

Interview Details – Behavioral questions. Prepare with STAR answers.

Interview Question – What was the largest customer you lost and what actions did you take.   Answer Question

Negotiation Details – I asked for $5K more, they countered with $1,500 more.


Accepted Offer

Positive Experience

Difficult Interview

Account Manager Interview

Account Manager
Saint Paul, MN

I applied online and the process took 5 months - interviewed at W.W. Grainger in October 2010.

Interview Details – Long process that includes several interviews with District Sales Manager

Negotiation Details – Fair


1 person found this helpful

No Offer

Negative Experience

Very Easy Interview

Account Manager Interview

Account Manager

I applied through other source and the process took 1 week - interviewed at W.W. Grainger in June 2013.

Interview Details – Was contacted by Grainger "Talent Acquisition Scout" who saw my resume on a job board. Told me there was an opening locally and they were interested in me. Asked him about who was currently handling this position and I was told an individual was on a PIP and was on his way out. Led me to believe there was an actual job opening, later found out this was not the case. He explained the hiring process and sent me a self assessment form and a link to the Chally psychological tool. After completing both was contacted again by same recruiter and told I would be receiving call from another Talent Acquisition Scout about setting up an interview with the District Manager. This new recruiter called me and informed me there was no job opening at present but they were looking to build up a book of talent in case something came available and she wanted me to meet with District Manager. I asked her about the local Account Manager who I was told was on a PIP and she flat out denied this and said that a job could be possibly open in 40 days. Told her I had no interest in meeting with the District Manager just to help them build up a book of local talent in the event someone got fired, but that she was welcome to call me back when they had a real job available. I guess it's proactive to build up a stable of horses you draw from if the one you're using can no longer pull a plow. But from what I can ascertain, they've gone through three horses down here in the last five years. Maybe they ought to put some of these talent scouts out to pasture and feed the horses pulling the plows a little more hay.

Interview Question – Would I be willing to meet with a District Manager when no job was actually available?   View Answer


1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Account Manager Interview

Account Manager
Chicago, IL

I applied online and the process took 2+ weeks - interviewed at W.W. Grainger in June 2010.

Interview Details – Pass prescreening phone interview (sometimes more than one). Formal interview consists of the usual questions as well as up to 30 from the STAR interviewing technique.

Interview Question – Tell me about a time when you made a mistake and had to make it right with a client or supervisor.   View Answer


1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Account Manager Interview

Account Manager
Las Vegas, NV

I applied online and the process took 7 weeks - interviewed at W.W. Grainger.

Interview Details – The hiring process is very cumbersome. You start with a phone interview from a recruiter, followed by a phone interview with the hiring manager. If you pass the phone checks, then you go in for face to face interviews. I had two face to face interviews and then waited a week to hear back with an offer. The start date was over three weeks later. The entire process was 7 weeks.

Interview Question – The most difficult question was, "Why do you think you would be a good fit to the Grainger culture?"   View Answer

Negotiation Details – The company accepted my salary and vacation request.


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Account Manager Interview

Account Manager
Atlanta, GA

I applied online and the process took 4+ weeks - interviewed at W.W. Grainger.

Interview Details – Situational and open ended questions: "Tell me about a time when...." Nothing too cutting edge or different.

Negotiation Details – Pretty simple. But the person you work for does not do the negotiating. It's done by someone in Talent Acquisition. Was pretty easy to command a top salary.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager
Portland, OR

I applied through a recruiter and the process took 2+ weeks - interviewed at W.W. Grainger in February 2008.

Interview Details – Initial interview was via phone. The phone interviewer was a recruiter from Grainger and we discussed my bacground, experiences, etc. 2nd interview was in person with the District Sales Manager. The last interview was with the DSM and the District Operations Manager. All interviews were pretty standard...I thought that either they already wanted to hire me or my qualifications were way above the job requirements. After those interviews, I received an offer via Fedex, which I took

Interview Question – None that I recall. The interview questions were pretty standard   Answer Question

Negotiation Details – No negotiations. The offer was above my expectations and I accepted.

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