WDS Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated May 3, 2012 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 9 ratings 
“Very Easy” Interview
|
Interview Experience [?] Based on 9 ratings
|
WDS has 1,178 connections on Glassdoor
See Who You Know
| 1–9 of 9 WDS Interviews | Sort by |
Call Center Agent at WDS
Posted May 3, 2012
|
2.0
Easy Interview
|
Overall Negative Experience
|
Received and Accepted Offer
|
Interviewed Aug 2010 in Boise, ID (took a day)
After filling out the online application, if you can read and speak English, you are called in for an interview. The first part is to pass a skills test for software, and a customer service scenario test. There is also an assessment of your computer knowledge. If you pass those items, you sit with a recruiter and they either hire you on the spot or dismiss you. The people seemed pleasant. The office was run down and out of style. The work culture is chaotic and unprofessional.
Interview Questions
Negotiation Details
There wasn't anything to negotiate. Show up on this date for training, here is what you will be paid, take it or leave it. Agents are a dime a dozen and paid less than that.
Other Details
The interview consisted of a 1:1 Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support at WDS
Posted Apr 9, 2012
|
1.0
Very Easy Interview
|
Overall Neutral Experience
|
Received and Accepted Offer
|
Interviewed Mar 2010 in Kirkland, WA (took a day)
I applied online, was interviewed less than a week later, and was printed and given an offer during the interview.
Negotiation Details
They are very flexible on what they offer, but not so flexible in actually sticking to them. There are no annual raises, our bonus program lasted only a few months, and there is no room for advancement.
Other Details
The interview consisted of a 1:1 Interview.
More WDS Technical Support Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Care at WDS
Posted Mar 19, 2012
|
1.0
Very Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Mar 2012 in Boise, ID (took a day)
Applied at midnight, was called the next day at noon. Went in for interview two days later with some other people and signed in. Took an easy skills test, listened to sample phone calls, and then personality questions. They told me I passed and took me into a room and asked me questions about myself; eg. Three reasons we should pay you and train you, Tell me about a time you had a problem and how you solved it, In you past job what was one thing you supervisor asked you to improve on.
Interview Questions
Negotiation Details
Accept the offer, or don't get hired.
Other Details
I Applied Online and the interview consisted of a Background Check, a Drug Test, a Personality Test, a Skills Test and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Software Engineer at WDS
Posted Sep 16, 2011
|
2.0
Easy Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed Sep 2011 in Bellevue, WA (took a day)
They bring you into the building, alternate people interviewing you.
All they asked were rigged questions. Typical "I'm smarter than you interview". No questions would actually allow you to demonstrate some real creativity. I'd say 40% of the questions were semi trick questions. Bad feedback from the questions. Bad feedback from interaction.
Place looked ghetto too. Their kitchen was dirty. They didn't have any free drinks. The room the developers work in looks trashy while a bunch of the rest of the company had nice offices... The other developers didn't seem very competent either.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support at WDS
Posted Jun 10, 2011
|
1.0
Very Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2009 in Boise, ID (took a day)
A hiring manager called on my online application and set a time for me to come in for a skills test, which was basically to determine if the prospective employee could read and operate a keyboard. I was told that my class would start in two weeks. Three days before the beginning of class, I was called to move my start date back by another month. I started 6 weeks later. Then I learned that the hiring staff is told to "Hold a mirror in front of them. If they breathe, they're hired." I believe it, as the environment and the morale are both in the gutter. Once a gas line broke and the fire department was there for hours. People who got sick were penalized if they had to go home. I was sitting directly under the line, and my supervisor told me to just move further away. Horrible place!
Interview Questions
Negotiation Details
At my interview, I signed a written offer for $10.00 an hour to start. When I arrived for my first day, everyone had to sign agreements that we would work for $9.75 an hour. If we didn't sign, we were terminated. I worked there almost a year and never received a raise.
Other Details
The interview consisted of a Drug Test, a Skills Test and a 1:1 Interview.
More WDS Technical Support Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Prepaid Tech Support at WDS
Posted Aug 3, 2010
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Mar 2010 in Boise, ID (took a day)
Applied online for a Prepaid Tech Support position. They called me up and asked if I was interested in Postpay Customer Care, since that position wasn't hiring anymore. I accepted, and went in for interview and skills test. The test was on a computer, I answered some personality questions and the skills test was scenario based. The computer played a recording simulating a customer and I was supposed to select the most appropriate response. Wasn't very hard for me, but they told me later that I did much better than most. I think they wanted to hire me before they asked me any questions. The interview wasn't very difficult and the questions were fairly standard. (3 reasons why we should hire you, tell me about a time you overcame a challenge, etc.) They plopped a job offer in front of me on the spot. It is a very high attrition job, so I'm not too shocked.
Interview Questions
Negotiation Details
No negotiation. Their offer or nothing.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Tier III Support Technician at WDS
Posted Mar 17, 2010
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2008 in Shoreline, WA (took a day)
I responded to a Craigslist ad for a technical support technician.
I was called within a few days, and shortly after was asked to come in for an interview. The process was smooth, and the interviewer was pleasant. There was a small skills test at the beginning, but it was something that anyone who would be remotely qualified for the position would be able to handle.
After a friendly interview and being shown the company, they made me an offer.
Interview Questions
Negotiation Details
The pay start for this job was 12, flat.
Other Details
I Applied Online and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
CIO at WDS
Posted Mar 15, 2010
|
2.0
Easy Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed Feb 2010 in Poole, England (United Kingdom) (took 2 days)
After two interviews with agent and board members in London I can say they were both good experiences. Looked at the fit both ways for three hours and all was well. Was chosen for short list of two for interview with CEO in Poole. Date set but cancelled by company day before for both candidates???
Put much effort and time in to the process. CEO failed to respond to subsequent communication. Not impressed, sorry.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at WDS
Posted Nov 16, 2009
|
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Jan 2007 in Boise, ID (took a day)
it was nice.lots of testing
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check, a Drug Test, a Skills Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for WDS
Interviews
Embed
