WDS

  www.wds.co
  www.wds.co

WDS Interview Questions

Updated Oct 28, 2014
Updated Oct 28, 2014
16 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Technical Support Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied in-person – interviewed at WDS.

    Interview Details

    For me at least I showed up took a quick test on a computer (half hour maybe of questions you'll deal with on the job) 5 minute interview afterward asking when I'd like to start etc.

    Negotiation Details
    Short and easy
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Tech Support Agent Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied in-person. The process took 3 daysinterviewed at WDS in May 2013.

    Interview Details

    You apply online, its a long and confusing process. But once that is done they will call you within one to two days. Or you can actually just walk in. You have to go in a couple times for paperwork. There is a drug test. Training is long, about a month and a half. But is super easy. the switch to actually taking calls is the hardest because they've been lessening how much they help the new recruits from the start. Nowadays they kinda just get thrown on to the floor and are expected to find their way.

    Negotiation Details
    There wasn't much negotiating. I was able to negotiate hours because I needed part time for college. Though most are full time. Though with my time there it seems they took that away and require you to work months full time before they will even consider part time. Get your hours situated at the start, because it is very difficult to change them.
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Care Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took a dayinterviewed at WDS in March 2012.

    Interview Details

    Applied at midnight, was called the next day at noon. Went in for interview two days later with some other people and signed in. Took an easy skills test, listened to sample phone calls, and then personality questions. They told me I passed and took me into a room and asked me questions about myself; eg. Three reasons we should pay you and train you, Tell me about a time you had a problem and how you solved it, In you past job what was one thing you supervisor asked you to improve on.

    Interview Questions
    • Three reasons we should pay you and train you?   View Answer
    • Tell me about a time you had a problem and how you solved it.   View Answer
    • In you past job what was one thing you supervisor asked you to improve on   View Answer
    Negotiation Details
    Accept the offer, or don't get hired.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Software Engineer Interview

    Anonymous Interview Candidate in Bellevue, WA
    Anonymous Interview Candidate in Bellevue, WA
    Application Details

    The process took a dayinterviewed at WDS in September 2011.

    Interview Details

    They bring you into the building, alternate people interviewing you.

    All they asked were rigged questions. Typical "I'm smarter than you interview". No questions would actually allow you to demonstrate some real creativity. I'd say 40% of the questions were semi trick questions. Bad feedback from the questions. Bad feedback from interaction.

    Place looked ghetto too. Their kitchen was dirty. They didn't have any free drinks. The room the developers work in looks trashy while a bunch of the rest of the company had nice offices... The other developers didn't seem very competent either.

    Interview Questions
    • Make an algorithm that builds words that are same forward as reverse   View Answer
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Technical Support Interview

    Anonymous Interview Candidate in Wichita Falls, TX
    Anonymous Interview Candidate in Wichita Falls, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at WDS in January 2011.

    Interview Details

    It really only takes one interview and you are hired on. What they do is you go into a room and get on a computer and you take mock calls then after that they will call you back and do the actual interview process where they ask you what days that you would like off.

    Interview Questions
    • They never really had any bad moments within the interview proccess   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  7.  

    Call Center Agent Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    The process took a dayinterviewed at WDS in August 2010.

    Interview Details

    After filling out the online application, if you can read and speak English, you are called in for an interview. The first part is to pass a skills test for software, and a customer service scenario test. There is also an assessment of your computer knowledge. If you pass those items, you sit with a recruiter and they either hire you on the spot or dismiss you. The people seemed pleasant. The office was run down and out of style. The work culture is chaotic and unprofessional.

    Interview Questions
    • Describe your reactions to the core values shown on the poster behind you.   View Answer
    Negotiation Details
    There wasn't anything to negotiate. Show up on this date for training, here is what you will be paid, take it or leave it. Agents are a dime a dozen and paid less than that.
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Technical Support Interview

    Anonymous Interview Candidate in Kirkland, WA
    Anonymous Interview Candidate in Kirkland, WA
    Application Details

    I applied through other source. The process took a dayinterviewed at WDS in March 2010.

    Interview Details

    I applied online, was interviewed less than a week later, and was printed and given an offer during the interview.

    Interview Questions
    Negotiation Details
    They are very flexible on what they offer, but not so flexible in actually sticking to them. There are no annual raises, our bonus program lasted only a few months, and there is no room for advancement.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Prepaid Tech Support Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took a dayinterviewed at WDS in March 2010.

    Interview Details

    Applied online for a Prepaid Tech Support position. They called me up and asked if I was interested in Postpay Customer Care, since that position wasn't hiring anymore. I accepted, and went in for interview and skills test. The test was on a computer, I answered some personality questions and the skills test was scenario based. The computer played a recording simulating a customer and I was supposed to select the most appropriate response. Wasn't very hard for me, but they told me later that I did much better than most. I think they wanted to hire me before they asked me any questions. The interview wasn't very difficult and the questions were fairly standard. (3 reasons why we should hire you, tell me about a time you overcame a challenge, etc.) They plopped a job offer in front of me on the spot. It is a very high attrition job, so I'm not too shocked.

    Interview Questions
    Negotiation Details
    No negotiation. Their offer or nothing.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Technical Support Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    The process took a dayinterviewed at WDS in April 2009.

    Interview Details

    A hiring manager called on my online application and set a time for me to come in for a skills test, which was basically to determine if the prospective employee could read and operate a keyboard. I was told that my class would start in two weeks. Three days before the beginning of class, I was called to move my start date back by another month. I started 6 weeks later. Then I learned that the hiring staff is told to "Hold a mirror in front of them. If they breathe, they're hired." I believe it, as the environment and the morale are both in the gutter. Once a gas line broke and the fire department was there for hours. People who got sick were penalized if they had to go home. I was sitting directly under the line, and my supervisor told me to just move further away. Horrible place!

    Interview Questions
    • I was asked when I could start. The revolving door should have been a warning.   Answer Question
    Negotiation Details
    At my interview, I signed a written offer for $10.00 an hour to start. When I arrived for my first day, everyone had to sign agreements that we would work for $9.75 an hour. If we didn't sign, we were terminated. I worked there almost a year and never received a raise.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Tier III Support Technician Interview

    Anonymous Interview Candidate in Shoreline, WA
    Anonymous Interview Candidate in Shoreline, WA
    Application Details

    I applied online. The process took a dayinterviewed at WDS in April 2008.

    Interview Details

    I responded to a Craigslist ad for a technical support technician.
    I was called within a few days, and shortly after was asked to come in for an interview. The process was smooth, and the interviewer was pleasant. There was a small skills test at the beginning, but it was something that anyone who would be remotely qualified for the position would be able to handle.
    After a friendly interview and being shown the company, they made me an offer.

    Interview Questions
    • The questions were general questions about my experience, knowledge, and how I would handle a person asking me about how to fix something.   Answer Question
    Negotiation Details
    The pay start for this job was 12, flat.
    Accepted Offer
    Positive Experience
    Easy Interview

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