3.1 of 5 12 reviews
www.westofwindsor.com Windsor, Canada 16 to 50 Employees

WEST Interview Questions & Reviews

Updated Apr 9, 2014
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2 candidate interviews
Relevance Date Difficulty

Accepted Offer

Neutral Experience

Very Easy Interview

AT&T Technical Care Representative Interview

Anonymous Employee
Niles, OH

I applied in-person and the process took a day - interviewed at WEST.

Interview Details – The only questions they will ask are about how you react with customers that are rude, angry or impatient.. Just be very polite and patient! Training will take 3 months during this time you will be in a class room with a trainer. You will have to pass several tests (very easy if you pay attention) and before you go "on the floor" you will be in nesting for 2 weeks.

Interview Question – Nothing really, asked about how you would react under pressure to make sure you wont be rude to customers   Answer Question

Negotiation Details – No Negotiation They will pay 9.45 in training and 10.45 after 3 months.

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1 person found this helpful

Accepted Offer

Negative Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Universal City, TX

I applied online and the process took 2 days - interviewed at WEST in June 2010.

Interview Details – It was too long. I had two interviews and both people asked me the same exact question from the same sheet of paper.

Interview Question – Most difficult was having to sit there and go through the same questions two days in a row.   Answer Question

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