WalMart Canada
Work in HR? Unlock Free Profile

WalMart Canada Lead Customer Service Manager Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Positive Experience

Average Interview

Lead Customer Service Manager Interview

Lead Customer Service Manager

I applied in-person and the process took 5 days - interviewed at WalMart Canada in November 2008.

Interview Details – I applied for this job through a job fair. I went in and chose a position based on all the job descriptions available. I chose Customer Service Manager. I had a pre-screen interview in which I just answered yes or no questions. After that I was made to wait for an initial interview. During this interview with an Assistant Manager, she decided to consider me for the lead position. After a day or two, I was called in for another interview with yet another Assistant Manager. At this point they asked for my references and my driver's licence to do a background check. That day they called my references and then called me to set up a third interview with the Store Manager. After a short interview she gave me the paperwork right then and there to sign. It was a long process, but every associate goes through a pre-screen interview, at least one Assistant Manager interview, and another one with the Store Manager. It's a very intensive process considering their rate of turnover.

Interview Question – How do you relieve the stress that builds up from work?   View Answer

Negotiation Details – No negotiation. Walmart is very 'take it or leave it'.

Worked for WalMart Canada? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.