Walgreens Customer Service Representative Interview Questions

Updated May 24, 2014
Updated May 24, 2014
7 Interview Reviews

Interview Experience

Interview Experience

66%
16%
16%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

7 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Service Representative Interview

Anonymous Interview Candidate in Kalamazoo, MI
Anonymous Interview Candidate in Kalamazoo, MI
Application Details

The process took a weekinterviewed at Walgreens in May 2014.

Interview Details

I completed my application online the manager called me to complete the online assessment at Walgreens then the store manager called me for interview in person I waited a week to get a call back to ask me if I wanted the position and to go for a drug screen.

Interview Questions
  • tell me about a time you had to deal with a difficult coworker and how did you handle this situation   View Answer
  • tell me about a time you were put in charge to handle a situation and what were the steps to complete it   View Answer
Negotiation Details
the pay was not negotiable and you have to have a open schedulebut they will ask you do you prefer to work morning or night full time or part time
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Walgreens

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Mesquite, TX
    Anonymous Interview Candidate in Mesquite, TX
    Application Details

    I applied online. The process took 3 daysinterviewed at Walgreens.

    Interview Details

    I applied online, my teacher called and gave me a reference, I went up there that same day after school and talked to the store manager. He was nice and he seemed to come off as not much of a people person. There was actually no real interview, he just told me to go to care now and get a drug test. Next thing I know I was working there.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I applied online. The process took 2 weeksinterviewed at Walgreens.

    Interview Details

    They didnt contact me for an interview, I had to keep calling and bugging, before they finally said, ok come on in. When I got there the assistant manager interviewed me, took about 15 minutes total time. He asked a total of 5 questions. He was writing the whole time, scoring me, i would imagine. When done he said that he inputs the information into the computer and the computer makes the decision

    Interview Questions
    • pretty general run of the mill questions, scenarios regarding how one would react to different customer problems   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took a dayinterviewed at Walgreens in May 2011.

    Interview Details

    I took the online placement test and was then called in to do a skills test in the store. After passing the skills test I had a 1:1 interview during which I was offered a job.

    Interview Questions
    • Would you follow protocol or trust your own opinion in certain situations.   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Walgreens in March 2009.

    Interview Details

    Brought in and interviewed and asked variety of questions.

    Interview Questions
    Accepted Offer
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Walgreens in April 2011.

    Interview Details

    The online application and response after was very quick approximately three days after its completion i received a call for an interview. The interview was two parts in which i took two tests one with math and conversion the next with the system you would be using when dealing with customers, in vain almost i did great on both but not the one on one interview. During the one on one interview i noticeably froze up so to speak but it was a great learning experience.

    Interview Questions
    • Name a situation in which you had to use you problem solving skoll to diffuse a situation?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 5 daysinterviewed at Walgreens in March 2008.

    Interview Details

    I filled out my application online, then was told to finish my assessment in-store. When I finished store manager said he waould call when something opened up in the near future. He called a couple weeks later for a face to face interview. After the interview he said he had a couple more cantidates to interview and he would give me a call later in the week. He called me back and asked me to come in to take my drug test and do a background check. A couple days later I started working.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Work at Walgreens? Share Your Experiences

Walgreens

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.