Walmart

  corporate.walmart.com
  corporate.walmart.com

Walmart Customer Service Interview Questions

Updated Oct 14, 2014
Updated Oct 14, 2014
9 Interview Reviews

Interview Experience

Interview Experience

50%
25%
25%

Getting an Interview

Getting an Interview

61%
5%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

9 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Service Interview

Anonymous Interview Candidate in Waynesboro, VA
Anonymous Interview Candidate in Waynesboro, VA
Application Details

I applied in-person. The process took 2 weeksinterviewed at Walmart.

Interview Details

Three interviews. One on the spot at the time of my application, and two later. First interview was very low pressure, easy questions. Second was more heavier, with the assistant manager over the position in question. Asked to complete "opinion survey", which was then scored and then I was questioned on the answers I got "wrong". Third interview quick and easy, ending with job offer.

Interview Questions
  • I was not expecting to be questioned so hard on the "opinion survey".   Answer Question
Accepted Offer
Average Interview

Other Interview Reviews for Walmart

  1.  

    Customer Service Interview

    Anonymous Interview Candidate in Lynchburg, VA
    Anonymous Interview Candidate in Lynchburg, VA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Walmart in February 2012.

    Interview Details

    There are a series of scenario questions that you are asked and several what if questions as well as an outdated psych eval that is outdated especially for a retail job with minimum qualifications.

    Interview Questions
    • There were none they read from a scripted question set.   Answer Question
    Negotiation Details
    It was non exsistant
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Customer Service Interview

    Anonymous Interview Candidate in Springfield, OH
    Anonymous Interview Candidate in Springfield, OH
    Application Details

    interviewed at Walmart in April 2011.

    Interview Details

    Was quick and easy to do

    Interview Questions
    • Tell us a time that you were very irate   View Answer
    Declined Offer
    Negative Experience
    Easy Interview
  3.  

    Customer Service Interview

    Anonymous Interview Candidate in Fort Myers, FL
    Anonymous Interview Candidate in Fort Myers, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Walmart in February 2011.

    Interview Details

    they would ask different examples of how you would take care of a situation at work or how you have taken care of certain situations at your previous jobs.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Customs Service Interview

    Anonymous Interview Candidate in South Phoenix, AZ
    Anonymous Interview Candidate in South Phoenix, AZ
    Application Details

    I applied online. The process took 1+ weekinterviewed at Walmart in January 2011.

    Interview Details

    a easy phone interview, with some basis questions and a follow up personal interview, dress formal and you will be good to go

    Interview Questions
    Reasons for Declining

    I got another offer

    Declined Offer
    Neutral Experience
    Average Interview
  6.  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Walmart in March 2010.

    Interview Details

    They're three interviews you have to go through, supervisor, manager, and the store manager if your really good and all managers are there they will do all three in one day. I was there all day so be prepared

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took 3 weeksinterviewed at Walmart in April 2009.

    Interview Details

    I applied to Wal-Mart through their website, I got a call a month afterward. I was asked if I still wanted to work at Wal-Mart and if I was available next day for an interview. I was schedule for an interview next day, around 9am. I got there on time and they were running late, I had to wait there until 11am to go inside and get my interview done. I had to talk to three different managers, so I had three interviews in one day. After that I was told to go get my drug test done and come back next day. Next day I went back and got to talk to HR and I was given my ID badge.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Walmart in October 2011.

    Interview Details

    I applied online and a few days later I got a call requesting an interview. Mostly situational questions, some personality ones.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Walmart in August 2011.

    Interview Details

    I first applied online. I endured a series of personality test type questions (which characteristic is more like you...). I didn't hear from them for months so I figured they had found other people for the position. About 4 months later I received a phone call from a customer service manager. It was about a 20 minute phone interview asking me a series of situation questions (tell me a time when you....and what was the outcome..). She also threw in a few personality type questions like (when you are faced with a disappointing situation how do you manage to stay positive). After that she told me to come in for a "group interview". I have not yet went to the group interview but I will update ASAP

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Work at Walmart? Share Your Experiences

Walmart

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.