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Walmart Department Manager Interview Questions & Reviews

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Web: www.walmartstores.com | HQ: Bentonville, AR

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Updated Nov 16, 2011 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 17 ratings

2.7

“Average” Interview

Interview Experience [?] Based on 17 ratings

Positive	35%
Neutral	35%
Negative	29%

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1–10 of 17 Walmart Interviews

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jun 2009 (took 3 days)

I was already working there and I feel that the interview for this position didn't offer to tell you what this postion really entailed

Interview Questions

Why do you feel that you do this position

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2009 in Shelton, WA (took 4 days)

I worked in a department for 4 years and was treated like I was in charge of people and should be babysitting them. I applied through the wire for a department manager position whatever was available. I then got an interview and was promoted with the week since I guess the managers have been wanting me to show initiative and move up for a while.

Interview Questions

Tell me about a time you had to resolve an issue with a customer?

Answer Question

Negotiation Details

there was no negotiating.

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Oct 2010 (took a day)

Very unprepared, I was called into the ad office by an assistant manager, and asked a series of situation/senerio questions that were so detailed and long in description that is seemed somewhat confusing. Basically describe various experiences and how I handled them. Examples of how I prioritized difficult tasks within a short timeframe. Describe a time when I was part of a team that failed to meet our project deadlines.

Interview Questions

Describe a situation when I was part of a team in which we failed to meet our goal on a project.

View Answers (1)

Other Details

The interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Negative Experience

Received and Accepted Offer

Interviewed Jul 2010 (took 5 days)

Questions that are difficult to answer. Cant believe they can deside who to hire from those questions. Got the job because no one else qualified wanted it.

Interview Questions

Tell me about a time you had to work fast to get the job done, what did you do to work faster and how was the work effected?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jul 2009 (took 3 weeks)

1:1 interview with a department manager (seemed strange to have same level doing interview). Then a panel interview with same person in addition to two others. Then an interview with the store manager , followed by an offer from the store manager. All the questions start basically the same way, "Give me an example of a time when you......Have examples! The environment is very unprofessional. Very few have college degrees and many haven't completed high school.

Interview Questions

Give me an example of a time when you handle a difficult or angry customer. What was the situation? How did you handle it?

View Answers (2)

Negotiation Details

Nothing

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jan 2011 in Reno, NV (took 2 days)

I first applied online for the job, and had two very easy interviews back to back, to inititally get the job. After working for walmart for a little over a year, i knew i wanted to go higher up in the company. The day i had my interview for department manager i had no idea that i was going to have it and was completely umprepared. I haven't had any experience as a supervisor before and I thought that's what all the questions seemed to refer as, (how were you a boss this way, and how did you lead that way) i ended up not getting the position and i figured it was because of my poor interview. Now i'm going for department manager again and this time they gave me a week heads up!

Interview Questions

Describe a time you had to take lead with a big project.

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jun 2008 (took a day)

I was first interviewed with Wal-mart in 2006. I did an online application, and was called the next day. The HR Manager sheduled an interview for the following day. (2 days after first filling out application.) The interview was one on one with a Assistant Store Manager. The questions were like some of the following: Name a time when you had to deal with an irate customer/person. Why do you believe their are rules, what is an unspoken rule you think every one should follow...etc. However each question has several different parts to it. I went through a few more of the same interviews as I got promotions. However i believe that now they do a 3 part interview. One with the department manager, one with the Assistant, and one with the store manager.

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Sep 2008 (took a day)

I was out of town and they did their best to accomodate an interview by phone since I would not be able to return before the job opening closed - rather than just say that I had to come to store for interview - they conducted a professional phone interview. Unfortunately, they did not select me.

Interview Questions

Describe a time when you had a difficult customer and how your resolved the difficulty.

View Answers (1)

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Aug 2010 in Sacramento, CA (took 1 week)

It was a very interesting process. I was first invite in for an interview for a dept manager spot. Very basic, how do you handle this type of thing or this type of thing. Very easy. Then they passed me on to another manager who did the same interview. He called me a day a later and told me I didn't get the spot but he wanted to offer the same spot different department. But the pay was 25% lower from the other spot. ???

Reason for Declining

pay to low

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed May 2010 (took a day)

I was completely unprepared for this interview. It was a situational interview which in my opinion can not determine if someone is quallified for a management position. I was asked to describe a situation in which I could have received the credit for which should have been given to another employee.