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Walmart Department Manager Interview Questions & Reviews

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Updated May 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 21 ratings

2.8

“Average” Interview

Interview Experience [?] Based on 21 ratings

Positive	33%
Neutral	38%
Negative	29%

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11–20 of 21 Walmart Interviews

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jun 2008 (took a day)

I was first interviewed with Wal-mart in 2006. I did an online application, and was called the next day. The HR Manager sheduled an interview for the following day. (2 days after first filling out application.) The interview was one on one with a Assistant Store Manager. The questions were like some of the following: Name a time when you had to deal with an irate customer/person. Why do you believe their are rules, what is an unspoken rule you think every one should follow...etc. However each question has several different parts to it. I went through a few more of the same interviews as I got promotions. However i believe that now they do a 3 part interview. One with the department manager, one with the Assistant, and one with the store manager.

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Sep 2008 (took a day)

I was out of town and they did their best to accomodate an interview by phone since I would not be able to return before the job opening closed - rather than just say that I had to come to store for interview - they conducted a professional phone interview. Unfortunately, they did not select me.

Interview Questions

Describe a time when you had a difficult customer and how your resolved the difficulty.

View Answers (1)

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Aug 2010 in Sacramento, CA (took 1 week)

It was a very interesting process. I was first invite in for an interview for a dept manager spot. Very basic, how do you handle this type of thing or this type of thing. Very easy. Then they passed me on to another manager who did the same interview. He called me a day a later and told me I didn't get the spot but he wanted to offer the same spot different department. But the pay was 25% lower from the other spot. ???

Reason for Declining

pay to low

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed May 2010 (took a day)

I was completely unprepared for this interview. It was a situational interview which in my opinion can not determine if someone is quallified for a management position. I was asked to describe a situation in which I could have received the credit for which should have been given to another employee.

Interview Questions

Describe a situation where the credit for a project should have been given to another employee.

View Answers (2)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Jun 2010 (took a day)

I was interviewed first by the ZMS, then a second interview followed with three managers. I was called three days later and offered the position. I turned the position down because the starting pay was too low. They asked me five situational questions.

Interview Questions

When was a time that you had to tell the truth versus staying quiet about a situation.

Answer Question

Other Details

The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2010 in Carmichael, CA (took 6 months)

First, Apply online, pass the assesment exam and wait for them to call you, they're gonna call you once you are qualified for the position and and they will set up a date for an interview for you, come as early as possible, they want a fast process, once they like you, it's boom!, you're hired. you have to pass 2 interviews, questions will be situational like for example of a time wherein you must do something you didnt expect, something like that, and then next will be the hiring manager who will interview you, this part, you will have to be more specific on what you can do and what similarities of your experience for the job you are applying for. it's easy if you have an experience about the position. once you're all set, they're gonna let you take a drug test and fill out forms like w4 and etc,and then boom, you will start as soon as possible.

Interview Questions

is there a time wherein you have to not break a rule and what did you do

Answer Question

give us an example of how you became a role model of integrity and honesty for you associate's.

Answer Question

Negotiation Details

i really dont know, what i think is, you have to think of a long term goal, if you think that this offer will be good for you for a long time, then say nothing and grab the offer. if you're thinking that the offer is too low for you, then just ask them, is that the highest they can give to you?.if they answer yes, then its really up to you to accept it.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2009 (took 3 days)

I was already working at Walmart as a Sales Associate, A Department manager position became available and I had alread passed the management assesment, I applied for the position, was interviewed by the Assistant Manager a couple weeks later, and was informed that I had ther position a couple days after that. The whole process was relatively simple.

Interview Questions

Tell us about a time where you had to have something done by a specific deadline and the time you had to prepare was shortened , how did you make up for the lack of time to plan and were you succesful?

Answer Question

Negotiation Details

There was no negotiation, just an offer... Take it or leave it.

Other Details

The interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Nov 2009 (took a day)

Was called into the ad office, having no ideal why and when I walked in three asst. mangers were sitting with notepads in their laps. One of the managers said we called you to interview you for a Dept. mangers position. I was not prepared for an interview that day and it was the worst interview I've every had. The questions they ask were easy but after my phone ringing and having a bad day prior they seemed like they were difficult to answer.

Interview Questions

We don't like some rules. Tell me about a time when you did not follow a rule and what was the outcome?

View Answers (1)

Other Details

I applied In-Person and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

View Comments (1)

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2009 in Tulsa, OK (took 1 week)

The interview consists of responding to how you would act in certain situations. Ethics, teamwork, how one responds to high stress, are all evaluated. There will usually be one interviewer and one observer. Both will usually be the people you will work with, but there are times that a store will be swamped and a random member of management will do the interview. Eye contact and relevant answers are most important.

Interview Questions

Give an example of when you did not have the time to complete all your assigned tasks. How did you prioritize? Did you cut corners, leave certain tasks undone?

Answer Question

Negotiation Details

Negotiation is usually minimal based on Wal-mart's pay scale.

Other Details

I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Oct 2009 in Wallingford, CT (took 2 days)

A friend of mine has worked at this location for years, and had let me know of an opening in the hardware department. I was previously laid off from my carpenters union, and was looking for a postion with some stability in this market, so I applied.

I recieved a call from a female manager and asked if I could come in for an interview that afternoon which I did.

I sat in the training room for a while while they printed a "packet" from their computer. I had 5 questions asked from another Department manager, then was told that I just needed to sit with a salaried manager for a few more questions.

I answered 5 questions, and while they were getting another "packet" ready for drug testing, a tall thin man walked in and introduced himself as the store manager, and congratulated me for making the cut.

He reviewed my questions and saw that I worked for the union, then looked at me funny and asked how I liked it. I told him that I never had any real dealings with them before being layed off, but they didn't seem to help me with that.

Funny thing happened, I was told that they couldn't find a "packet" for me, and that they would call me when a new shipment came in.

A few days later Icalled to follow up, and I was told that the position was already filled.