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Walmart Stores
www.walmartstores.com Bentonville, AR 5000+ Employees
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Walmart Stores Sales Associate Interview

Posted Jun 19, 2012

Accepted Offer – Interviewed in Jun 2012 – Reviewed Jun 19, 2012

Interview Details – I applied online and got called about a month later to set up an interview. After talking on the phone, I had less than an hour until I got interviewed. I went straight there, waited probably 15 minutes. I first got interviewed by management (she was hourly). She asked me about 6 questions all having the same beginning part "Explain a time when..." I did not like this because my last job was very non-traditional and I did not encounter many customer service issues. Then after that interview was done I had to be interviewed by a salaried person of management. She basically asked me the same exact questions with a little more variety. Then straight from there I waited. They had already called my references. I filled out a background check paper and they gave me my drug test form and sent me on my way. They then called me 2 days later telling me to come to orientation in another 3 days. I went to orientation which took a whole day. Then for 2 days I took computer based training. After that I shaddowed someone for a day. Then someone shadowed me for a day. Then I was on my own with little experience. When I tried to ask for help, there seemed to be a shortage of CSM'S even though I knew there were at least 3 on duty.

Interview Questions

  • Explain a time when you had to fix a customers problem. What was the problem and what where the steps you took to fix it?   View Answer
  • Explain a time you worked on a project. What steps did you take to complete it and what was the outcome?   View Answer

Negotiation Details – No. They didn't even properly tell me I had the job.

Other Details - I applied online and the process took a day.

  • Interviews

    1:1 Interview

  • Tests

    Drug Test

  • Other

    Background Check

  • Overall Negative Experience

  • Difficult Interview
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