Very Easy Interview
I applied online and the process took a day - interviewed at Walter E. Smithe Furniture in September 2008.
Interview Details – The interview process was fast. I met with HR in the morning who asked about points on my resume and my references. She called a store manager who met with me that afternoon. The manager met with me and asked me when I could start. After HR checked my references I was hired.
Interview Question – The 2 interviewers (HR and store manager) told me about the company and the manager offered me the job. You are hired provisionally. After the WES "paid" (minimum wage) training program you are tested on the content. If you pass the test, then you are hired. View Answer
Negotiation Details – They don't really negotiate. It is an established commission structure.
I applied online and the process took 3 days - interviewed at Walter E. Smithe Furniture in November 2009.
Interview Details – First, I received an email in response to an online application I submitted. After doing a 10 minute phone interview and passing that I was informed to come in for a one-on-one interview with Sheila. When I went to the store for the interview I had to pass an exam on the computer first, which involved searching and looking up data for pricing using an Excel worksheet (you better remember to round up or down). I passed that exam and met with the hiring exec. I asked why Walter E Smithe continued to hire so many people all the time and I was given some excuse about how "people can't hang with retail hours and work on commission only". I knew this was a routine answer to which she must've been asked hundreds of times. She let me in on how they have cycles of new hires every 4 weeks- so there's ALWAYS 2 or 3 groups of people training at Glendale Heights. If you've passed the interview, which is fairly simple and easy-going, she'll ask you to attend a Career Preview Day. This CP Day consists of meeting your trainers, receiving a tour, meeting with Tim Smithe and role playing. The role play requires you to pick out swatches of fabric and "sell" them to a few of the trainers who are "your client". The Career Preview Day usually consists of 8-10 people in a class, most of which get asked to come back for their training and will be in your class. During the first 4 weeks of training, either they will "weed" you out or you will "weed" yourself out. They do this by giving you exams at the end of each week, seeing how well you participate/ study and if you even show up. Their training classes are excellent, but remember they're not there to keep everyone. I had one of the trainers tell me I took the personality test wrong because I didn't fit the right profile SHE perceived me as. Can you believe that?!! She kept on and on about it, going so far as to humiliate me. I think they had to do something since everyone in my class managed to make it through (just to give you a heads up).
Interview Question – Work holidays and long hours View Answer
Negotiation Details – There is no negotiating wages. You are paid $65/ day for the first few weeks after which you are expected to begin selling on the floor. When you are finally hired on (after about 4-5 weeks of training) you are commission only. Altogether, you're training process is 8 weeks in the Glendale Heights store after which you will be transferred to another store of your choosing (if they have an opening).
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