Waste Management
2.8 of 5 400 reviews
www.wm.com Houston, TX 5000+ Employees

Waste Management Customer Service Manager II Interview Questions & Reviews

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Customer Service Manager II Interview

Customer Service Manager II
Lewisville, TX

I applied through a recruiter and the process took 2+ weeks - interviewed at Waste Management in September 2012.

Interview Details – I was called in for a second interview and was given positive feedback upon departure, I was told as I was leaving the second interview that I should expect a call back by the end of the week. I sent a "thank you" email to my interviewers who quickly thanked me in response and again stated that they would be in touch shortly. 5 days after the 1 week time frame that was given to me in the second interview, I sent a friendly email to the recruiter that contacted me for the interviews and she told me, "Hold tight! We will be in touch." As of 2 weeks later, I have still heard nothing and I just discovered that they have posted the same job today as a brand new posting. Horrible communication! So unprofessional and inconsiderate.

Interview Question – I was led on and they never gave me the common courtesy of an update of my candidacy after I wasted hours of my time on phone interviews, multiple telephone calls from their recruiter and 2 in-person interviews.   Answer Question

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