Waste Management Customer Service Representative Interview Questions & Reviews
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Updated Jan 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 Waste Management Interviews | Sort by |
Customer Service Representative at Waste Management
Posted Jan 9, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
First was a phone interview where I was then referred for an in-person interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Waste Management
Posted Jun 24, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Nashville, TN (took 2 days)
I applied online, received a phone call from a HR rep who conducted a brief phone interview (behavioral style interview questions, eg "tell me a time when you've had a problem with a co-woker" "tell me about a time when you had to go above and beyond..."), I passed the phone interview and they set up a 1:1 interview, the lady was super-nice and really made me feel at ease with the style of interview, which can be challenging. It was another behavioral-style interview, and, as the phone interviewer told me, they really, really want very specific examples of what you did, said, and how exactly you acted in given situations.
Interview Questions
Negotiation Details
The salary offered was excellent, and I didn't feel the need to negotiate. Also the benefits offered are absolutely outstanding.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Waste Management
Posted Apr 2, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Oak Harbor, WA (took a day)
I applied online and about two weeks later received a telephone call from a recruiter who wanted to talk to me! I promptly called her back and she gave me a quick overview of the position followed by a phone interview. After she was done she told me I'd passed the first stage and scheduled me for a sit down interview three days later.
I just got back from my sit down offer! I was offered the job right after the interview!
I got there, had to fill out a paper application, then was taken upstairs and interviewed in a 1:1 setting in a nice, quiet office. They ask you to briefly describe your work history, then they begin asking the questions. My interviewer described the interview as "story time" as the questions are mostly situational and ask how you acted in certain situations.
It was an overall great experience! Do your homework on the company, dress professionally and believe in yourself!
Interview Questions
Negotiation Details
Didn't need to negotiate -- what they offered was awesome!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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