Wayfair Entry Level Sale and Customer Service Representative Interview Questions

Updated Aug 11, 2014
Updated Aug 11, 2014
2 Interview Reviews

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Entry Level Sale and Customer Service Representative Interview

Anonymous Interview Candidate in Ogden, UT
Anonymous Interview Candidate in Ogden, UT
Application Details

I applied in-person. The process took 2 weeksinterviewed at Wayfair in April 2011.

Interview Details

Starts with a phone interview, then you are invited to the site to take a couple assessment tests. You have two in person interviews and then finally a drug test and criminal test.

Interview Questions
Negotiation Details
They make the offer and you either accept or decline. There is no negotiation.
Accepted Offer
Average Interview

Other Interview Reviews for Wayfair

  1.  

    Entry Level Sale and Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Wayfair in March 2010.

    Interview Details

    Very quick and to the point. Specialist in hiring conducted interview in a turnstyle fashion. Questions were fairly expected. Be prepared to know how to describe your background, strengths and weaknesses, and why you want to work in customer service.

    Interview Questions
    • Why do you want to work in Customer Service?   View Answer
    Negotiation Details
    Very closed negotiation. Salaries are fixed at a lower than average amount with full-time employee benefits (401K, medical, dental). Rationale for low salary was that a percentage of stock was also given to each employee as well (private company). However, I never received any stock options.
    Accepted Offer
    Positive Experience
    Easy Interview

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