Wayfair Entry Level Sale and Customer Service Representative Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

2 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Entry Level Sale and Customer Service Representative Interview

Anonymous Interview Candidate in Ogden, UT
Accepted Offer
Average Interview

Application

I applied in-person. The process took 2 weeksinterviewed at Wayfair (Ogden, UT) in April 2011.

Interview

Starts with a phone interview, then you are invited to the site to take a couple assessment tests. You have two in person interviews and then finally a drug test and criminal test.

Interview Questions

Negotiation

They make the offer and you either accept or decline. There is no negotiation.

Other Interview Reviews for Wayfair

  1.  

    Entry Level Sale and Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5 daysinterviewed at Wayfair in March 2010.

    Interview

    Very quick and to the point. Specialist in hiring conducted interview in a turnstyle fashion. Questions were fairly expected. Be prepared to know how to describe your background, strengths and weaknesses, and why you want to work in customer service.

    Interview Questions

    • Why do you want to work in Customer Service?   1 Answer

    Negotiation

    Very closed negotiation. Salaries are fixed at a lower than average amount with full-time employee benefits (401K, medical, dental). Rationale for low salary was that a percentage of stock was also given to each employee as well (private company). However, I never received any stock options.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.