View All num of num See all Photos Vangent www.vangent.com Unclaimed Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 94 Reviews 77 Salaries 20 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question 1-800-Medicare Customer Service Representative Interview Coralville, IA Vangent We speak to many elderly people how do you handle that and are you good at getting your message across? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 2 Answers ▲ 1 ▼ Speak up if they are hard of hearing, stay calm if they sound upset, keep a smile in your voice and speak slower if you need too. Interview Candidate on Aug 2, 2011 ▲ 1 ▼ Just need to be more patience with them. Take your time to explain and they will feel happy. Chieh-Hsin Hsu on Aug 7, 2011 Interviews > 1-800-Medicare Customer Service Representative > Vangent Add Answers or Comments To comment on this, Sign In or Sign Up.