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Wells Fargo Bank Teller Interview Questions & Reviews

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Web: www.wellsfargo.com | HQ: San Francisco, CA

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Updated Mar 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 12 ratings

2.6

“Easy” Interview

Interview Experience [?] Based on 12 ratings

Positive	75%
Neutral	17%
Negative	8%

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1–10 of 12 Wells Fargo Interviews

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3.0

Average Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Jul 2010 (took a day)

Interview consisted of a phone interview, then a 1:1 interview. Questions ask were moderately easy. Hiring was slow

Reason for Declining

Got another offer

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Mar 2012 in Dallas, TX (took 1 week)

Group interview

Interview Questions

Descibe yourself and why wells fargo

View Answers (1)

tell me a time when you had to defuse a situation and what happened

View Answers (1)

Other Details

I got the interview through a Recruiter and the interview consisted of a Background Check, a Drug Test and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2012 in San Francisco, CA (took a day)

8-10. Group Interview...First question....Tell me about yourself and why wells fargo?
2nd question...customer service question...
THE END.

Interview Questions

What did you do to deal with a an angry customer?

View Answers (1)

Tell me about yourself and why wells fargo?

Answer Question

Negotiation Details

Try to stand out

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Aug 2011 (took a day)

I had a phone interview after applying for a bank teller position. The lady that called asked me about any example of how I dealt with a job related situation. She apparently did not like my answer!

Interview Questions

How did you solve a job related critical situation?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and an IQ/Intelligence Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jul 2011 in Bothell, WA (took 3 weeks)

Quick basic phone interview, then invited to group interview, then two weeks later invited to specific branch for 1 on 1 interview.

Interview Questions

Sales/Customer Service example

Answer Question

When did you help somebody

Answer Question

Negotiation Details

Straight forward.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2011 (took 5 days)

I was referred by a Wells Fargo employee and proceeded to apply online. Submitting the information online was quick and easy. Once I submitted I had to answer some questions which are a screening source for them. After that I was sent an email to call their recruiter where I was asked similar questions that I received in the screening. I was immediately given an appointment for the group interview.

Interview Questions

Describe a time when you had a difficult situation at work and how did you handle it, what was the end result?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Apr 2011 in San Jose, CA (took 1 week)

After I submitted my online application, I got an online link to complete a test and create an account at Wells Fargo online, in which right after I got a message to call the recruiter for initial screening. After the initial screening I got my appointment for a group interview. The group interview consisted of 10 applicants and 1 recruiter. We were given 3 situational questions which involved particularly the sales experience of each applicants.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2010 (took 2 days)

I applied online in the website of the company, then I received a call for a Group Interview. I went to the group interview and there were 10 people with me plus the recruiter. There were 3 questions on the board and each of us to answer those questions.
the questions were: Why do you want to be a bank teller? Why in Wells Fargo? What was your two last positions and which title did you hold it there? Which are your gratest strengths and what you can bring to this organization?.
One each of us finished answered those questions, then, the recruiter put a video about the company and about the position, then, she came back and gave us 2 more questions to answer. the first one was: Tell us about a situation you had to meet a sales goal or exceed expectations?, what was the task, what action did you take, and what was the outcome?, the other question was tell us a bout a situation you took an extra step, you put an extra mile to exceed the customer satisfaction? the same format, what was the situation, what did you do, and what was the outcome.
The interview took around 2 hours.
That was around a month ago, then, I received a call on December 31st to go to the secon interview (the panel interview). So, I will see what happen

Interview Questions

Tell us about an experience where you had to meet a sales goal

Answer Question

Tell us about an experience you took an extra step to help a customer

Answer Question

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2010 (took 3 weeks)

I applied online and received an email asked me to call the toll-free # to have the screening. Then I had the phone interview, which quite easy. They asked some verification questions, my customer services exp, and why want to work as a teller. After that, I was schedule for a group interview the following week. My int is tmr. Hope everything will go on well.

Interview Questions

Why you want to be a teller?

View Answers (1)

Negotiation Details

They asked for my desired salary, I gave them a range. They gave me no further negotiation on this.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Aug 2010 in Austin, TX (took 2 weeks)

I applied online through their website. A week later, I got an email telling me to contact a recruiter. I called the recruiter and she asked me about my sales and customer service experience as well as some of my other work history. A week later I got a call from the bank manager and now I have a face to face interview next week. That's where I am now.