Wells Fargo Client Service Consultant Interview Questions

Updated Apr 18, 2014
Updated Apr 18, 2014
4 Interview Reviews

Interview Experience

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Client Service Consultant Interview

Anonymous Interview Candidate  in  Raleigh, NC
Anonymous Interview Candidate in Raleigh, NC
Application Details

I applied through an employee referral. The process took 3 weeks - interviewed at Wells Fargo.

Interview Details

All interview questions will be STAR format. Situational, Task, Action, Result. Make sure if answer is detailed and well thought through.

Interview Questions
  • Describe a situation that you had to resolve some type of conflict with another employee.   Answer Question
Negotiation Details
Negotiation is a pain. Work. Its 'tight" budget but managers continue to get bonuses.
Accepted Offer

Other Interview Reviews for Wells Fargo

  1.  

    Client Service Consultant Interview

    Anonymous Interview Candidate  in  Menomonee Falls, WI
    Anonymous Interview Candidate in Menomonee Falls, WI
    Application Details

    I applied online. The process took 4 days - interviewed at Wells Fargo in July 2012.

    Interview Details

    Applied online, emailed a person I knew inside firm to see if there was any progress. Got a call from HR the next day, set up in person interview for the next day. Had 2 sets of interviews with two of the managers at a time. Two days later got a call from HR with an offer. Since I had explained to them that I did need an quick decision.

    Interview Questions
    • Explain a time when you had to figure out what a client was trying to ask without upsetting the client.   Answer Question
    Negotiation Details
    No
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Client Service Consultant Interview

    Anonymous Interview Candidate  in  Menomonee Falls, WI
    Anonymous Interview Candidate in Menomonee Falls, WI
    Application Details

    I applied through an employee referral. The process took 3 days - interviewed at Wells Fargo in April 2010.

    Interview Details

    Consisted of phone interviews and one on one. I know that several associates had several sit down interviews.

    Interview Questions
    • Tell me of a time that you did not provide outstanding customer service and what you did to correct this   Answer Question
    • Why do you want to work here/be hired for this role?   Answer Question
    Negotiation Details
    No real negotiation unless you held securities licenses
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Client Service Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Wells Fargo in March 2012.

    Interview Details

    Wells Fargo & Company is very serious about looking for culture fits and hiring exceptional people. The interview process reflects this so go in prepared! Community involvement and career planning are important topics so be on your game!

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview

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