Glassdoor is your free inside look at Wells Fargo Collector I interview questions and advice. All 6 interview reviews posted anonymously by Wells Fargo employees and interview candidates.
No Offer – Interviewed in Fort Mill, SC Nov 2012 – Reviewed Feb 20, 2013
Interview Details – After returning a call a woman sets up a date for a phone interview. On the day of the phone interview a lady answers and was very nice but I began to "choke" during the process which I know kept me from going further to an onsite interview.
Interview Question – Explain a time when you were successful? Answer Question
Accepted Offer – Interviewed in Charlotte, NC Feb 2013 – Reviewed Feb 17, 2013
Interview Details – Fairly standardized process. Applied online for the position and heard back 4 weeks later on the phone from Wells Fargo recruiter. Went through screening questions and recruiter extended opportunity to have a face to face interview. Scheduled interview to be 1 week from the phone call. Arrived 15 minutes early and waited around 20 minuets after scheduled time until I met with hiring manager and department supervisor. Hiring manager read from a script of questions and wrote down a few things. Department supervisor didn't really ask questions only commented a few times. After interview was told I was last candidate they would be seeing. While walking me out, department supervisor implied I would definitely be getting contacted by the recruiter again with an offer. Sure enough was called next day by the recruiter with their offer to which I accepted. After that had to submit to a urinalysis and back ground check.
Interview Question – Tell us about a time you were morally challenged at work? Answer Question
Negotiation Details – Was able to get extra $1 an hour. It is part time work so take that for what it's worth.
No Offer – Interviewed in Jacksonville, FL Jun 2012 – Reviewed Jun 26, 2012
Interview Details – The interview process was quite pleasant. The phone interview seemed very brief, but I was scheduled for an in person interview the following Wednesday. The in person interview was more comprehensive and I was nervous, but the interviewers were friendly and put me at ease. Questions were difficult in that they ask very general questions but want specific responses.
Interview Question – Tell about a time when you had to deal with an irate customer. Answer Question
Accepted Offer – Interviewed in Minneapolis, MN Sep 2011 – Reviewed Sep 13, 2011
Interview Details – I applied on the wells fargo site , about a month before they contacted me . They called and set up a phone interview .. which were basic Q&A questions . I got offered to come talk to TWO recruiting mngrs the next day ! The interview process/ questions were situational questions . It was quick and straight forward and they made me feel very comfortable . They briefly went over the position again and told me the next step // they called me the following day to offer me the position !
Interview Question – How do you handle negative situations Answer Question
Negotiation Details – there wasnt any
Accepted Offer – Interviewed in Frederick, MD Nov 2009 – Reviewed Oct 31, 2010
Interview Details – The first step was to take a telephone interview with a recruiter, at the end of which i was told that she wanted to schedule a face to face interview with the hiring manager and would be in touch in a few days with the exact time of the interview. During the face to face interview the hiring manager asked me several questions as to how i would respond to various situations and let me know of her exceptions. At the end of the interview she said she would be in touch in the next couple of days to a week. Around a week later the recruiter called me and offered me the job, at which point i asked if it would be possible to get paid $0.50 per hour more, and a few days later the recruiter offered me a job with a hourly salary $1.00 more then she originally offered (.50 more then what i asked for).
Interview Question – Give me an example of a positive customer service experience you have provided. Answer Question
Accepted Offer – Interviewed in Mar 2010 – Reviewed Mar 22, 2010
Interview Details – I applied online and got an email about 3 weeks later stating that they would like me to call to set up a telephone interview. I called and my interview was scheduled for later on that same day. On the phone interview, they asked me a few questions about my work history and background and discribed the job to me. After ony about 15-20 minutes, the recruiter told me she wanted me to come in for a 1:1 and that they had an opening the following day. I accepted the interview. The 1:1 was really a 2:1 where 2 managers asked me a series of questions that they wanted answered in the STAR format. Then they went over the job a little more and gave me the opportunity to ask questions. Three days later I got a call from the recruiter telling me they wanted to offer me the job, pending a background check using finger printing and a reference check. I start in 3 weeks!!
Negotiation Details – I didn't need to negotiate because they offered me higher than the starting rate, and higher than my asking salary.
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