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Wells Fargo Interview Questions & Reviews in Des Moines, IA

Updated Jul 19, 2014
All Interviews Received Offers

Getting an Interview  

52%
17%
12%

Interview Experience  

54%
37%
8%

Interview Difficulty  

Average Difficulty
24 candidate interviews Back to all interview questions
Relevance Date Difficulty
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4 people found this helpful

Accepted Offer

Neutral Experience

Easy Interview

Loan Servicing Specialist II Interview

Loan Servicing Specialist II
West Des Moines, IA

I applied through a staffing agency and the process took 2 weeks - interviewed at Wells Fargo in June 2013.

Interview Details – Got in person interview through a recruiting company. Easy to find where to go, and was met by friendly staff. Had a pleasant, light-hearted interview that focused on career aspirations and goals for the future, personally, and for a company to work with. Hiring process went fine. It was sped up because they really wanted to fill a hole. Once I got on the job I realized the hole was there because the job was a soul-sucking experience. Had to get out as soon as I was able.

Interview Question – What was a situation in which you felt that you were unable to handle a task, and what were the steps you took in reaction to that.   Answer Question

Negotiation Details – Was first job out of college, so I didn't think to negotiate.


Accepted Offer

Positive Experience

Very Easy Interview

Home Preservation Specialist Interview

Home Preservation Specialist
Des Moines, IA

I applied through a staffing agency and the process took 4+ weeks - interviewed at Wells Fargo in August 2010.

Interview Details – I was hired through a temp agency. they called me in for the face to face, i was in New York when i recieved the phone interview, i completed the finger printing in New York as well. The process was really simple.

Interview Question – When have you take the initiative to work outside the process to help a customer.   View Answer

Negotiation Details – There was no negotiation.


No Offer

Negative Experience

Average Interview

Loan Servicing Specialist II Interview

Loan Servicing Specialist II
Des Moines, IA

I applied online and the process took 2 months - interviewed at Wells Fargo in April 2014.

Interview Details – Behavioral questions based on core competences. Long and drawn out. Almost a month after phone interview had personal interview then didn't hear results until almost another month. Use STAR method and be as detailed as possible. Be sure to answer every question and explain your accomplishments.

Interview Question – I don't remember but try not to be nervous.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Collector Interview

Collector
Urbandale, IA

I applied online and the process took a day - interviewed at Wells Fargo in July 2010.

Interview Details – Very quick and hired on the spot.

Negotiation Details – none


Accepted Offer

Neutral Experience

Average Interview

Operations Analyst Interview

Operations Analyst
West Des Moines, IA

I applied through an employee referral and the process took 5 weeks - interviewed at Wells Fargo in November 2011.

Interview Details – One phone interview, one 3 on one, interview with manager and two up, one interview with manager and team lead.

Interview Question – What to you do to help cope with stressful situations?   Answer Question

Negotiation Details – Take it or leave it. No negotiations.


2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Inbound Sales Specialist Interview

Inbound Sales Specialist
Des Moines, IA

I applied online and the process took 4+ weeks - interviewed at Wells Fargo in October 2012.

Interview Details – It is a pretty typical process. apply on the wells.careers website and either get a communication (you can choose call or email, i always went with email). Wells Does behavioral interviews so be prepared for goofy and irrelevant questions. I have interviewed all over this company and the behavior interview is always pretty simple, but the attitude varies department to department. Some were ice cold, and some were friendly to the point of having a "buddy-buddy" feel to them.

Be and dress professional. i would think this goes without saying, but apparently not. One interviewer told me " you wouldn't believe the crazy stuff people say in these things" after i couldn't help but chuckle at a question like "in your opinion, how many tardies and unexcused absences per month are acceptable?"

The hardest part, really, is getting the interview in the first place. This may be unique to the markets saturated with Wells Fargo jobs (Wells is one of the largest employers in my city), but a large number of successful job seekers have an internal reference within the department.

Interview Question – Behavioral questions can be pretty odd. If you are applying for an entry level position and have never done a behavioral interview do some research on sample behavioral questions or you might end up feeling like an idiot.

This is the question that baffled me, and i am no stranger to these things. This was for an entry level position:

"Tell me about a time you lead a diversity initiative"
  Answer Question

Negotiation Details – This was an entry level position in a distressed job market so there was no negation to speak of.


Accepted Offer

Positive Experience

Average Interview

Documentation Specialist Interview

Documentation Specialist
Des Moines, IA

I applied online and the process took 4 weeks - interviewed at Wells Fargo.

Interview Details – Apply online, wait, get msg from HR scheduling phone interview, wait, get invitation for face-to-face interview (not too challenging), wait, get call from manager with offer. However, NO reimbursement for mileage to/from interview. No compensation for moving expenses

Interview Question – No difficult or surprise questions. Discussion about previous jobs and how I did my work   Answer Question

Negotiation Details – No negotiation phase. Salary was set by HR for the position / job description. Salary was higher than I expected.


Accepted Offer

Neutral Experience

Average Interview

Customer Service Representative II Interview

Customer Service Representative II
West Des Moines, IA

I applied online and the process took 3 weeks - interviewed at Wells Fargo in November 2012.

Interview Details – Mass "cattle call" interviews. It allows them the opportunity to interview multiple people for the same position quickly.

Interview Question – All the questions were pretty average.   Answer Question

Negotiation Details – There was no negotiation on salary, but they try hard to meet your personal needs as far as work schedule goes.


No Offer

Negative Experience

Average Interview

Marketing Interview

Marketing
Clive, IA

I applied through a recruiter and the process took 6 days - interviewed at Wells Fargo in June 2013.

Interview Details – I arrived on time only to find the interviewer had not put me on the calendar. Some confusion ensued but the interview proceeded. There was also a problem with the phone system so we had to call an off site employee on a cell phone. It was hard to hear some of the questions coming form the cell phone. Interviewers had quite the attitude I've never experienced in an interview situation. Made me feel 'less than' them that was for sure.

Interview Question – There were a lot of 'tell us about a time when" questions. This was a position I could have done with ease and was looking forward to the opportunity.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Technical Service Specialist Interview

Technical Service Specialist
West Des Moines, IA

I applied through a staffing agency and the process took 2 weeks - interviewed at Wells Fargo in August 2012.

Interview Details – It was a contract position so the initial interviews were coordinated via the staffing firm. Both interviews were done via phone and seemed to be about 20-30 minutes in length.

Interview Question – "Name a situation which challenged your integrity"   View Answer

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