Wells Fargo

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Wells Fargo Interview Questions in Des Moines, IA

Updated Oct 14, 2014
Updated Oct 14, 2014
25 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Research/Remediation Representative II Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo in October 2014.

    Interview Details

    They do an initial phone screening, really basic. Then they will call and request a face to face. If they like you, you will meet with their manager and most likely be given an offer on the spot.

    Interview Questions
    • Tell me about a time you exceeded a Manager's expectations   Answer Question
    • Tell me about a time you had a production goal to meet, and what did you do?   Answer Question
    Reasons for Declining

    I declined because the offer was for $13 an hour with no bonus, which would be a 10k pay cut for me not including the bonuses I was previously making.

    Declined Offer
    Neutral Experience
    Easy Interview
  2.  

    Loan Servicing Specialist II Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Wells Fargo in April 2014.

    Interview Details

    Behavioral questions based on core competences. Long and drawn out. Almost a month after phone interview had personal interview then didn't hear results until almost another month. Use STAR method and be as detailed as possible. Be sure to answer every question and explain your accomplishments.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    Documentation Specialist Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied online. The process took 4 weeksinterviewed at Wells Fargo.

    Interview Details

    Apply online, wait, get msg from HR scheduling phone interview, wait, get invitation for face-to-face interview (not too challenging), wait, get call from manager with offer. However, NO reimbursement for mileage to/from interview. No compensation for moving expenses

    Interview Questions
    • No difficult or surprise questions. Discussion about previous jobs and how I did my work   Answer Question
    Negotiation Details
    No negotiation phase. Salary was set by HR for the position / job description. Salary was higher than I expected.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 5 people found this helpful  

    Loan Servicing Specialist II Interview

    Anonymous Interview Candidate in West Des Moines, IA
    Anonymous Interview Candidate in West Des Moines, IA
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at Wells Fargo in June 2013.

    Interview Details

    Got in person interview through a recruiting company. Easy to find where to go, and was met by friendly staff. Had a pleasant, light-hearted interview that focused on career aspirations and goals for the future, personally, and for a company to work with. Hiring process went fine. It was sped up because they really wanted to fill a hole. Once I got on the job I realized the hole was there because the job was a soul-sucking experience. Had to get out as soon as I was able.

    Interview Questions
    • What was a situation in which you felt that you were unable to handle a task, and what were the steps you took in reaction to that.   Answer Question
    Negotiation Details
    Was first job out of college, so I didn't think to negotiate.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Marketing Interview

    Anonymous Interview Candidate in Clive, IA
    Anonymous Interview Candidate in Clive, IA
    Application Details

    I applied through a recruiter. The process took 6 daysinterviewed at Wells Fargo in June 2013.

    Interview Details

    I arrived on time only to find the interviewer had not put me on the calendar. Some confusion ensued but the interview proceeded. There was also a problem with the phone system so we had to call an off site employee on a cell phone. It was hard to hear some of the questions coming form the cell phone. Interviewers had quite the attitude I've never experienced in an interview situation. Made me feel 'less than' them that was for sure.

    Interview Questions
    • There were a lot of 'tell us about a time when" questions. This was a position I could have done with ease and was looking forward to the opportunity.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7. 3 people found this helpful  

    Document Processor Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied through a staffing agency – interviewed at Wells Fargo.

    Interview Details

    I was scheduled an interview through a temp agency. I showed up to the interview 10 min early. About 6 different staffing agencies had areas set up for checking in. I checked in with my agency and waited in the waiting area with about 5 other people waiting to be interviewed. I was finally called back for my interview. It lasted about 15 min. I was asked very basic interview questions.

    Where do you see yourself in 5 years? What would your previous employer say about your work attendance? Describe a time when you made a mistake at work and what did you do to correct it? What is your definition of doing a good job? What makes you ambitious? What motivates you to be successful? Describe a difficult situation you were in and how did you handle it? What is something that you feel you accomplished in the last year? Tell me about your past leadership roles. You will also want to be ready to tell them about yourself and past work history and what skills you can bring to Wells Fargo.

    After the interview, I was given a short tour. The job looked easy. People were in casual clothes just looking at documents on their computer screens and typing in codes. Some people were even using their Ipods.

    This was a hiring event, so there were many people there for interviews. I would say I saw about 20 people there for interviews in the 30 min I was there. A lot of competition in the Des Moines, Iowa area. 13 bucks an hour for a chill job.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate in West Des Moines, IA
    Anonymous Interview Candidate in West Des Moines, IA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo in November 2012.

    Interview Details

    Mass "cattle call" interviews. It allows them the opportunity to interview multiple people for the same position quickly.

    Interview Questions
    Negotiation Details
    There was no negotiation on salary, but they try hard to meet your personal needs as far as work schedule goes.
    Accepted Offer
    Neutral Experience
    Average Interview
  9. 3 people found this helpful  

    Inbound Sales Specialist Interview

    Anonymous Interview Candidate in Des Moines, IA
    Anonymous Interview Candidate in Des Moines, IA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo in October 2012.

    Interview Details

    It is a pretty typical process. apply on the wells.careers website and either get a communication (you can choose call or email, i always went with email). Wells Does behavioral interviews so be prepared for goofy and irrelevant questions. I have interviewed all over this company and the behavior interview is always pretty simple, but the attitude varies department to department. Some were ice cold, and some were friendly to the point of having a "buddy-buddy" feel to them.

    Be and dress professional. i would think this goes without saying, but apparently not. One interviewer told me " you wouldn't believe the crazy stuff people say in these things" after i couldn't help but chuckle at a question like "in your opinion, how many tardies and unexcused absences per month are acceptable?"

    The hardest part, really, is getting the interview in the first place. This may be unique to the markets saturated with Wells Fargo jobs (Wells is one of the largest employers in my city), but a large number of successful job seekers have an internal reference within the department.

    Interview Questions
    • Behavioral questions can be pretty odd. If you are applying for an entry level position and have never done a behavioral interview do some research on sample behavioral questions or you might end up feeling like an idiot.

      This is the question that baffled me, and i am no stranger to these things. This was for an entry level position:

      "Tell me about a time you lead a diversity initiative"
       
      Answer Question
    Negotiation Details
    This was an entry level position in a distressed job market so there was no negation to speak of.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Technical Service Specialist Interview

    Anonymous Interview Candidate in West Des Moines, IA
    Anonymous Interview Candidate in West Des Moines, IA
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at Wells Fargo in August 2012.

    Interview Details

    It was a contract position so the initial interviews were coordinated via the staffing firm. Both interviews were done via phone and seemed to be about 20-30 minutes in length.

    Interview Questions
    • "Name a situation which challenged your integrity"   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview
  11. 1 person found this helpful  

    Research/Remediation Analyst III Interview

    Anonymous Interview Candidate in West Des Moines, IA
    Anonymous Interview Candidate in West Des Moines, IA
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in April 2012.

    Interview Details

    Given details about job, ask what type of work environment I work best in, advised that everyone currently in the department had been there for 5-25 years. Asked about process changes that had been involved in as well as my ability to foresee problems.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

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