Getting an Interview
Getting an Interview
Interviews for Top Jobs at Wells Fargo
- Teller (882)
- Personal Banker I (242)
- Personal Banker (191)
- Financial Analyst (79)
- Personal Banker I (SAFE) (78)
- Phone Banker (68)
- Part Time Teller (57)
- Phone Banker I (57)
- Bank Teller (46)
- Credit Manager (45)
- Intern (41)
- Lead Teller (40)
- Customer Service Representative (36)
- Home Mortgage Consultant (27)
- CSSR (25)
- Credit Analyst (22)
- Customer Service and Sales Representative (21)
- Analyst (21)
- Business Analyst (21)
- Financial Advisor (20)
- Store Manager (20)
- Inbound Sales Specialist (19)
- Financial Analyst Program (18)
- Banker (15)
- Summer Financial Analyst (14)
- Licensed Personal Banker (14)
- Financial Advisor Trainee (13)
- Service Manager (13)
- Personal Banker II – Registered (13)
- Personal Banker II (12)
Helpful (123)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 7 weeks. I interviewed at Wells Fargo.
So you apply to all the job postings that you want online wellsfargo.com/careers. You have to make an account and apply for each job post individually. Then you get an email to do a screening. It's a bunch of random aptitude questions. Then you'll get a choice as to when you would like to attend a group interview. This is for your entire metropolitan area. You interview with a recruiting officer. The group interview is about 2 hours long. You have to apply for all the job postings you want online again. Then you'll get an email telling you you can come for another interview-it is either one on one or another group interview. Or you'll get one saying they chose to go a different direction. If you get the former you'll go to a group interview-at least in my case- with a hiring panel. It has the district manager, and the managers at all the stores that have openings in the area. They'll ask you questions. Then at that point they write what they like about you and send it to recruitment who then makes the final decisions. Then the recruiting officer will either call you or email you telling you if you got the job. But careful, then you have to do an online application, set up a date for a fingerprint analysis, then the background check officialpy starts which could take a while. The. After that clears it's another week or two until you go into 2 weeks of mandatory 8-5 training. All in all the hiring process is about 6-8 weeks. It's long for an entry level job. Tips- you don't have to be the first one to answer all of the questions but try to be the third or forth, because sometimes they'll skip to the next question for the sake of time Smile: look the interviewer straight in the eye and smile and make eye contact even when they're talking to the whole group. Dress: Dress better then you think you should. Wear a suit. For girls a blazer and work pants is perfect. They should be wrinkle free and ironed. Stick with neutral colors and minimal makeup. Girls don't ever wear bold lipstick to an interview it's just not appropriate. And no chipped nail polish. Guys- if you wear a suit don't wear a black tie- it's only appropriate for funerals and weddings. Make sure your socks don't show and your tie should match your shirt. Sales- what they're looking for the most is cash experience and sales experience. And people who can learn quickly and easily. Extra friendly is the key word here. They also have customer satisfaction surveys so if you're not great with customers it might not be the right fit.
- Whats a time you've overcome an obstacle? what did you learn? 7 Answers
- Whens a time you've dealt with a difficult customer? How did you retain them? 2 Answers
- Name a professional achievement. What did you learn about yourself? 3 Answers
- We find coachability very important. Whens a time you'd say you learned a task quickly and effectively 2 Answers
- Tell us about a personal sales goal. MOST IMPORTANT 2 Answers
Sometimes with tellers you'll have to mark both part time and full time because they have more part time positions available- but it could lead to full time. Just be prepared that it could be part time they're offering you. I got A part time of 24 hours a week.
Helpful (8)Accepted OfferPositive Experience
I applied online. The process took 5+ weeks. I interviewed at Wells Fargo (Chicago, IL).
Very easy friendly atmosphere about 30 minutes . All you need to say is your customer service and sales experience. Dress professionally smile good hand shaking and tell them you will bring family and friends to the bank
- How would you preform under stress of sales ? Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied online. I interviewed at Wells Fargo (Fort Myers, FL).
Applied online and did a screening test. Got email for further instructions. Met for a group interview of 20 people. Got email saying there's a second interview. Went to second interview of a couple people and the store managers. Got hired and went to training (2 paid weeks) at my earliest convenience!
- Decribe a time that you had to make a tough decision on your own when the manager wasn't around and how did you handle that? Answer Question
- No OfferNegative ExperienceDifficult Interview
I applied through an employee referral. The process took 3+ months. I interviewed at Wells Fargo (San Francisco, CA).
The application process is on line. Even with an internal employee referral or stellar history as a team member of Wells Fargo, response time is long or there's no response. There is a program to retain displaced team members but pending termination does not seem to be considered is the selection process. There are open jobs being filled by temps.
- Provide and example of when... Answer Question
Helpful (2)Accepted OfferPositive ExperienceAverage Interview
I applied in-person. The process took 4 weeks. I interviewed at Wells Fargo.
First you would receive a phone call by an HR representative to talk about your interest in the positions and then they will normally ask you 3-4 behavior questions are asked to know how you would handle situations. If you make it through the phone interview then you would be contacted by the hiring manager to meet with you in person. While you have this face to face interview you could have 2-4 managers also in the room asking you more behavior questions.
- Tell me about a time where you had to use your researching skills to handle a difficult problem. What was the problem what was the solution and what steps did you have to take to research this problem. Answer Question
- Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 4 days. I interviewed at Wells Fargo (Fort Pierce, FL) in October 2015.
It was a pleasant interview because I was very prepared after read all the previous reviews here and an e- book named Guide for a teller interview for Well Fargo bank. I really recommend be prepared because they do a lot of questions and rol plays. They are very interested in sell skills.
- A moment when you had to deal with an angry customer on your previous job? Answer Question
- Accepted OfferNegative ExperienceEasy Interview
I applied through a recruiter. The process took 2+ weeks. I interviewed at Wells Fargo (Milwaukee, WI).
Phone interview to start, then behavioral interview with department manager. Manager wore ratty jeans and a t-shirt. Told me it was 'casual Friday'. Seriously unimpressive, definitely unprofessional. Standard questions were asked. Once my experience was verified, it was pretty much pro forma.
- The usual: &#039;Describe past experiences&#039;, &#039;How did you handle a challege&#039;, etc. No curveballs. Answer Question
Negotiation was available, but was told not to bother asking for more than $1 above the offer. The person who I was negotiating with told me this. Very awkward.
Helpful (1)No OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Los Angeles, CA).
The interview process was two stages. First you'd get emailed a list of dates times and locations but they'd fill up quickly so either you pick or you wait for them to email again, but they might not.. and I'm not sure how often they'd have them but I was lucky enough to pick on the second round of times which was actually emailed a day or two after. I get to the Bank that I had selected, very friendly people just waiting for your arrival and they had sent me upstairs to a room that had a large table in the middle with multiple candidates sitting around. I think there ended up being 15+ people all interviewing at the same time with only one recruiter. She gave out a little slide show book which was very informing and helpful. It gave the questions she was going to ask so that when it came around to that time to give your answer she didn't have to repeat it and you could read it and think of what you wanted to say because you'd raise your hand when you were ready. She said it didn't matter if you went first or last, she just really wanted to know you and how you'd answer the question. So all went well, and I was lucky to get picked for the second and final round. Sadly this is where it went downhill for me because I thought the interviews went so good. We met at the HQ bank in downtown Los Angeles, around another table with some from the same interview and others who had selected different times and dates from the first round. They told us there would be two interviews and a role play and you'd be with a partner through it all, who was supposed to be your support buddy. There were about 20 managers from multiple banks around the Greater Los Angeles area that would be interviewing you, but you'd only end up meeting 6 because it would be you and your buddy and two interviews per station. Basically there isn't much else to explain about that but they informed us that we would no matter what hear back from them by the following Monday. I waited and waited all day to get an email or maybe even a phone call, even if it was a "no" but I heard nothing. From such a big company, especially during the time there was some big issue going on that I figured the least they would do is be on their A game. It was very sad to just keep waiting like that and not even knowing what the verdict was but since then I've moved past it. *This review is a couple months behind.
- Explain a difficult situation and how you overcame the problem. Answer Question
- What would you do if you were counting out your till and realized you were short X amount of money? Answer Question
- Describe yourself. Answer Question
- Explain a situation with an angry customer and how you handled it. Answer Question
- Why Wells Fargo? Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at Wells Fargo (San Francisco, CA).
I applied for the teller position. I received a screening phone call a few days later and an email invitation to an in-person interview. During the interview, the interviewer, asked if I'd be interested in a CSSR position and scheduled another appointment. At that interview, the interviewer asked if I'd be interested in a PB1 position and scheduled the third interview. The last interview was a series of interviews with two branch managers and the district manager.
- tell me about yourself? Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. The process took a week. I interviewed at Wells Fargo (Charlotte, NC).
Group interview with 10 others very easy going...it's okay to be a little nervous but jus show that you are interested and give good examples and pay attention and show respect to the other candidates. My voice was a little shaky in the beginning but I got comfortable.. Just be yourself and you will be fine. Be sure to focus on great customer service and listening to the customers needs.
- Name a time you had an upset customer and what did you do? Name a time you showed great customer service? Why do you want to work for Wells Fargo? Answer Question
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