Wells Fargo Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Teller (634)
- Personal Banker (187)
- Personal Banker I (183)
- Phone Banker (53)
- Financial Analyst (46)
- Credit Manager (39)
- Customer Service Representative (32)
- Lead Teller (26)
- Bank Teller (22)
- Intern (20)
- Personal Banker I (SAFE) (19)
- Home Mortgage Consultant (18)
- Business Analyst (15)
- Banker (14)
- Store Manager (13)
- Analyst (13)
- Financial Analyst Program (13)
- Service Manager (12)
- Underwriter (12)
- Phone Banker I (12)
- Credit Analyst (11)
- Licensed Personal Banker (11)
- CSSR (10)
- Inbound Sales Specialist (10)
- Customer Service and Sales Representative (8)
- Project Manager (8)
- Loan Document Specialist (8)
- Business Systems Consultant (7)
- Consultant (7)
- CONSUMER LOAN UNDERWRITER (7)
Phone Banker Interview (Positive Experience; Difficult Interview)
I applied online and the process took 1 week - interviewed at Wells Fargo in July 2014.
Interview Details – Their HR will send an email for you to finish. Those questions are easy. It is about your work ethnic and common sense. If they like your application, they will have a phone interview. The phone interview is straight forward. Pass it, then you get to meet/ interview with the branch manager.
Interview Question – How do you upsell? Answer Question
Bank Teller Interview (Neutral Experience; Average Interview)
I applied online and the process took 4 days - interviewed at Wells Fargo in May 2014.
Interview Details – After submitting application you will get an email with screening questions. They are really easy as they are based on how many years you have of experience of Customer service and selling experience. If you pass you will get a screen where you will be able to pick an interview time which will be conducted as a group.
Your group will be from anything from 5-10 max. people. You will get ask 3 questions such topics as customer service, selling goal and accomplishments.
If you pass your group interview then your information will be passed down to the branch you applied to. From there you will get a call to set up interview and well they will. have about 6questions. Then its up to the Branch manager to decide which candidate best fits his location. So good luck ! be relax and stay true to yourself
Interview Question – Tell me about a time you went above beyong for a customer?
What has been your biggest accomplishment? How did you do acheive it ? What was the outcome ? Answer Question
Phone Banker Interview (Neutral Experience)
I applied online and the process took 3 weeks - interviewed at Wells Fargo.
Interview Details – Phone interview to go over your resume. Second interview to go in depth with you, also more than one person. They will ask about everything from former jobs to personal preferences about work place. The hiring will put me at ease with their banter. All in all it was actually a fun interview.
Interview Question – Name a time you had a difficult situation, and describe how you resolved it? Answer Question
Very Easy Interview
Teller Interview (Neutral Experience; Very Easy Interview)
I applied online - interviewed at Wells Fargo in April 2014.
Interview Details – There were two interviews that took place. The first was a group interview at the HR office. There were 12 in the group I was in, all of us applied for a teller position, but at different locations. It was pretty simple, more of an introduction to the job than an interview. There were only five questions asked, all about previous experience and how you solve problems or overcome issues at work. From there, if selected to continue, a second interview takes place at the branch that wants to hire you with the manager and service managers. Both interviews were pretty basic, asking about experience and background, how you can contribute to sales to the branch, which is extremely important.
Interview Question – The biggest thing with Wells Fargo is sales, so be prepared to give examples of your past sales experience (if any) and how you would go about selling to customers. Answer Question
Teller Interview (Neutral Experience; Average Interview)
I applied online and the process took a day - interviewed at Wells Fargo.
Interview Details – I was part of a group interview process where a bunch of candidates were thrown in a room together. We were asked questions individually at first (pre-assessment) and then we went into another room where the senior management was for an actual interview. Last we were put into groups for a final question and answer session where someone asked a question and everyone took turns going around the table and answering.
Interview Question – What was your most memorable service experience? Answer Question
Negotiation Details – There was no negotiation...you either take it or leave it.
Loan Servicing Specialist II Interview (Neutral Experience; Easy Interview)
I applied through a staffing agency and the process took 2 weeks - interviewed at Wells Fargo in June 2013.
Interview Details – Got in person interview through a recruiting company. Easy to find where to go, and was met by friendly staff. Had a pleasant, light-hearted interview that focused on career aspirations and goals for the future, personally, and for a company to work with. Hiring process went fine. It was sped up because they really wanted to fill a hole. Once I got on the job I realized the hole was there because the job was a soul-sucking experience. Had to get out as soon as I was able.
Interview Question – What was a situation in which you felt that you were unable to handle a task, and what were the steps you took in reaction to that. Answer Question
Negotiation Details – Was first job out of college, so I didn't think to negotiate.
Teller Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Wells Fargo in July 2012.
Interview Details – I applied online for a teller position. I received a call a couple of days later in which they asked me about my desired city of employment and instructed me that I would be receiving another call detailing the information of a group interview I would need to attend. The group interview included about 12 other candidates for the position and took place in a round table conference room in a business building. This included all of the basic questions you would expect at an interview, nothing really surprised me. Once I made it past this interview, I received a call from a manager at a local branch for an interview with him and the assistant manager. I unfortunately did not get offered a job after this interview. A week after I found out I wouldn't be offered a job at that location I received a call from another local branch with a request for an interview. Much like before, I interviewed with the branch manager and assistant manager. At the end of this interview they offered me the job.
Interview Question – Why should we hire you? Answer Question
Senior Manager Interview (Neutral Experience; Easy Interview)
I applied through other source and the process took 3 weeks - interviewed at Wells Fargo.
Interview Details – My resume had come into the organization through multiple sources. The interview process was straight forward: 15 minutes conversation with recruitment, phone conversation with hiring Mgr, face to face with Hiring mgr, multiple (4) with senior manager, peers, and line employees. Phone call from hiring mgr, offer, rehash for extra $8000 and $3000 sign on bonus. flexible for startt date.
Interview Question – Most of the question are very simple as a senior professional.(you know your industry and your ability. Most senior professionals dont apply for roles that they are not qualified for in the first place. Answer Question
Negotiation Details – Yes for extra $8000 in salary and $3000 for sign on bonus. Get as much up front as possible. Unless your a superior performer, and pay increases can be limited
Technical Project Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 1 week - interviewed at Wells Fargo in May 2014.
Interview Details – This was a 18 month contract and they were looking for a seasoned PM. The HR from a popular consulting company called me and setup an initial interview. In the first 10 min of the interview the Program manager saw potential and called me for an in person interview without wasting my time.
Then in 2-3 days I went in person to Wells fargo SFO building. Met with Dev Managers, Release Manager, PMO Manager and in 2 days I got the offer.
Very quick and simple.
Interview Question – 1.What challenges you face during deployment and how will you resolve?
2.What artifacts will you keep in PM repository ? View Answer
Negotiation Details – I did not negotiated as the HR said that's the best they can do.
Teller Interview (Neutral Experience)
Interviewed at Wells Fargo
Interview Details – Lengthy online application. One interview with assistant branch manager then a call back with the branch manager and hired on the spot. I called the branch to follow-up with my online application.
Interview Question – How much do you think is fair? (in regards to salary) Answer Question
Negotiation Details – I did my research and saw that Teller's salary start at $13. In the interview I asked what the starting rate would be, the branch manager replied with "what do you think is fair?" I replied that I heard Wells Fargo starts at $13 an hour, so $13 an hour. That's what I got. I know other people who got hired at $8 an hour for the same job.
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