Wells Fargo Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Teller (645)
- Personal Banker (189)
- Personal Banker I (185)
- Phone Banker (54)
- Financial Analyst (48)
- Credit Manager (44)
- Customer Service Representative (32)
- Lead Teller (26)
- Intern (26)
- Personal Banker I (SAFE) (23)
- Bank Teller (22)
- Home Mortgage Consultant (19)
- Business Analyst (17)
- Financial Advisor (17)
- Analyst (16)
- Financial Analyst Program (15)
- Banker (14)
- Store Manager (13)
- Phone Banker I (13)
- Licensed Personal Banker (12)
- Underwriter (12)
- Credit Analyst (12)
- Service Manager (12)
- Customer Service and Sales Representative (10)
- CSSR (10)
- Inbound Sales Specialist (10)
- Consultant (9)
- Project Manager (9)
- Financial Advisor Trainee (9)
- Personal Banker II (8)
Phone Banker Interview (Positive Experience; Difficult Interview)
I applied online and the process took 1 week - interviewed at Wells Fargo in July 2014.
Interview Details – Their HR will send an email for you to finish. Those questions are easy. It is about your work ethnic and common sense. If they like your application, they will have a phone interview. The phone interview is straight forward. Pass it, then you get to meet/ interview with the branch manager.
Interview Question – How do you upsell? Answer Question
Teller Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Wells Fargo in July 2014.
Interview Details – Applied for position online, completed screening online, got interview that week. Was a group interview with 8 other candidates for other locations. Answered 4 questions, watched a video about the position, and filled out another application. Interview lasted a little over an hour. Be sure to be relaxed and poised, think about your responses before answering so that you don't stumble over your words. Be sure to mention any experience with sales that you have, that is mainly what they are looking for.
Interview Question – Why do you want to be a teller, name a time you went above and beyond with customer service, how would you try to fix your sales record, name a time you reached a personal goal. Answer Question
Summer Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Wells Fargo.
Interview Details – Contacted for phone interview. First round was with the recruiter alone. A week later, I was contacted again and because I did not live in the area that the job was located, a second phone interview with the recruiter and another employee was conducted. The questions were all behavioral, pretty straightforward and general interview questions-- they try to keep it generic across all positions
Interview Question – They were all pretty generic- need to think of good stories/experiences to use that can fit into multiple generic questions Answer Question
Financial Crimes Specialist Interview (Positive Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at Wells Fargo in May 2014.
Interview Details – Interviews can be a bit lengthy and the questions can be slightly difficult to answer on the spot. The recruiters don't always tell you who will exactly be conducting the interview so you sometimes feel like you are walking into an ambush without any knowledge of you will be speaking to or their titles within the company.
Interview Question – Describe a time when you and your manager worked together to complete a task or resolved an issue to benefit the team. Answer Question
Wells Fargo Bank Interview (Neutral Experience)
I applied online and the process took 2 weeks - interviewed at Wells Fargo.
Interview Details – First you go through a phone interview with an HR person. Then you are invited to a group interview. If they like you then they make you an offer.
Interview Question – Ask about your sales or cash handling experience Answer Question
Very Easy Interview
Teller Interview (Neutral Experience; Very Easy Interview)
I applied online - interviewed at Wells Fargo in April 2014.
Interview Details – There were two interviews that took place. The first was a group interview at the HR office. There were 12 in the group I was in, all of us applied for a teller position, but at different locations. It was pretty simple, more of an introduction to the job than an interview. There were only five questions asked, all about previous experience and how you solve problems or overcome issues at work. From there, if selected to continue, a second interview takes place at the branch that wants to hire you with the manager and service managers. Both interviews were pretty basic, asking about experience and background, how you can contribute to sales to the branch, which is extremely important.
Interview Question – The biggest thing with Wells Fargo is sales, so be prepared to give examples of your past sales experience (if any) and how you would go about selling to customers. Answer Question
Teller Interview (Positive Experience; Easy Interview)
I applied online and interviewed at Wells Fargo.
Interview Details – I applied online and immediately filled out an online screening. If you do well on the screening it prompts you to select a time for a group interview. The group interview was at the headquarters with a Wells Fargo recruiter and about 12 applicants. The questions were pretty simple. We went around the room and introduced ourselves and explained why we chose Wells Fargo. They like for your To emphasize their focus on customer service. Sales experience also looks good. There were about two other questions: Explain a time when you provided excellent customer service and a time where you had to solve a problem. I got a call back less than an hour later scheduling an interview with a branch manager and service manager. That interview was two days later. They asked more in depth questions about my previous experiences with customer service and sales experience as well as the same questions that were asked in the group interview. I didn't have any previous sales experience and was honest about that but expressed my interest in learning their process and how my previous customer service experience would tie in with sales. Be prepared to answer with specific examples and be sure to have copies of your resume. I got a call back the next day with a job offer. They do group training classes and I was placed in the next available class which was about two weeks later.
Interview Question – Describe a time you provided excellent customer service and a time you solved a problem. View Answer
Negotiation Details – I didn't negotiate. They were very clear up front about the hours and salary.
Intern Interview (Positive Experience; Average Interview)
I applied online and the process took 8 weeks - interviewed at Wells Fargo in April 2013.
Interview Details – Applied on its career website on late February 2013, scheduled phone interview 3 weeks later. 2 weeks later had a national interview preparing conference call. And then a panel interview in April 2013. Both interview are behavioral interview
Interview Question – Behavioral interview and standard questions. 4 questions I was asked in the panel interview: 1. handle different opinions with your team. 2 overcome office challenge. 3 sell things to people that they don’t want. 4 how you set goal and achieve them. View Answer
Teller Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Wells Fargo.
Interview Details – Process started with online assessment if passed automatically directed to schedule group interview on-line and from there a 1:1 interview with stores who chose you. It was a little tedious picking the branch and hoping the branch you preferred liked you as well
Interview Question – handling conflict Answer Question
Negotiation Details – No negotiation
Personal Banker II Interview (Neutral Experience; Difficult Interview)
I applied in-person and the process took 3 months - interviewed at Wells Fargo.
Interview Details – Applied online and within 2 day got a response for a phone interview with the recruiter. Very basic questions( past baking experience, goal, results and why you were looking for a change). Next step was meeting with this branch manger. I met with the manger about 1 week later. I showed up 10 minutes early only to wait about 40 minutes in the lobby ( no big deal) however the manger must have walked by me 10 plus times and never introduced themselves( no big deal again).
In was finally brought in for the interview with the manage and district manger.
Interview was about 2 hours long. Questions were perry straight forward( what would you do, how would you handle this situation.) What I was not happy about is how they were asking me questions about the current financial institution I worked for. The questions were extremely unprofessional to ask during an interview and I was extremely uncomfortable. After leaving I was told they would be in touch.
I sent a email thanking both for the time and interview. About 3 weeks passed and I did not hear anything so I assumed I did not get the position. I placed a follow up email and call and still nothing. 5 week later I the original recruiter called me saying I got the job but not the position I interview for. They explained a internal employee got it. I was ok and happy as I believe you should promote within. Overall I was not happy with the interview process and the unprofessional management.
Interview Question – Tell us a little about yourself starting with College. Answer Question
Interviews for Top Jobs at Wells Fargo