Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Interview Questions

Updated Nov 26, 2014
Updated Nov 26, 2014
2,674 Interview Reviews

Interview Experience

Interview Experience

62%
25%
12%

Getting an Interview

Getting an Interview

64%
10%
8%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Wells Fargo Bank Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    First you apply then you will get an email asking when the best time is to get a phone interview with the times listed, after the phone interview they will email you and let you know if you passed to get a one on one interview in person

    Interview Questions
    • The hard question was how did you go above and beyond to deal with a difficult customer. The others are fairly easy   Answer Question
    Negotiation Details
    They let me know how much I would get paid an hour and asked me if that was okay.
    Accepted Offer
    Positive Experience
    Average Interview
  2. 2 people found this helpful  

    Personal Banker I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo.

    Interview Details

    Be careful. You'll be so excited about the job/promotion that they'll lowball you on salary If you are offered the job pleaase hold your ground on your salary requirement. It's a crying shame what they'll offer up front and then claim there's no way to increase it more.

    Accepted Offer
    Negative Experience
    Average Interview
  3.  

    Teller Interview

    Anonymous Interview Candidate in Addison, TX
    Anonymous Interview Candidate in Addison, TX
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in November 2014.

    Interview Details

    The interview process is interesting. Once I applied I received an email asking me to select an interview date and time. The interview was a panel/group interview with a recruiter. That interview lasted about an hour. The very next morning, and received a call from the recruiter letting me know about the branch she was going to refer me to. She then emailed the Service Manager and that afternoon I received a call from the Manager asking me to come in for a 1:1 interview. That interview lasted about 45minutes. Hey told me he was going to review his notes that he had taken during the interview and that the recruiter would be in touch. The very next day, the recruiter called me to let me know that the manager was impressed and wanted to extend me the offer. From the time I applied for the position, the interview process has taken about a week.

    Interview Questions
    • Describe a time when you had to control a difficult situation. How did you handle it?   Answer Question
    • Describe two(2) situations where you offered excellent customer service to a customer. How did you go about assisting that particular customer?   Answer Question
    • Describe a time where you had to reach the goal either as a team or individual. How did you accomplish that goal?   Answer Question
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Phone Banker I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Wells Fargo in November 2014.

    Interview Details

    Applied online
    Received email to set interview time
    Attended First interview, it was a group interview with 4 people and a recruiter
    Made it past group interview to final interview
    attended final interview with hiring manager, extremely difficult, scrutinized every inch of my resume and asked me a million trick questions in reference to my sales background, also asked me to follow along with him while he read.

    interview ended, was told i'd hear back within a week

    Interview Questions
    • What is an example of a time you performed exceptionally well in regard to sales goals, and how did you do this.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo in November 2014.

    Interview Details

    Group interview with about 16 people. Everyone took turns answering questions. Be prepared to have at least three different ways of answering questions because at least one other person is going to say what you had in mind. And associate your answers with work expierence that would coincide with the bank. Cash handeling etc..

    Interview Questions
    • Why do you want to work at Wells Fargo?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Teller Interview

    Anonymous Interview Candidate in West Covina, CA
    Anonymous Interview Candidate in West Covina, CA
    Application Details

    I applied online – interviewed at Wells Fargo in November 2014.

    Interview Details

    Applied online got a response after two weeks group interview with 8 other people made you stand and introduce yourself and asked why you want to work for Wells Fargo then asked three questions for the rest off the process

    Interview Questions
    • Name a time you have had a goal? Did you achieve it? How did you feel?   Answer Question
    • Name your greatest accomplishment?   Answer Question
    • State time you had to deal with an upset customer? What was the outcome? What did you learn   Answer Question
    Reasons for Declining

    Pay is 11.33

    Declined Offer
    Average Interview
  8.  

    Phone Banker I Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied online – interviewed at Wells Fargo in November 2014.

    Interview Details

    first it was the phone interview, and then I had went to a job fair after they emailed me about it. And then at the job fair I interviewed with two really nice ladies they were very polite the building was very nice and I was impressed at how informative they were I had to paige about the position in the company and they had nice pens and cup holders laid out when we walked in there labeled with Wells Fargo. And then 2 days or no the next day I received a call saying I got offered the position in that they were very impressed with my interview overall it was a great experience

    Interview Questions
    • they asked me about a time when I had a problem with a customer and how I handled it   View Answer
    Negotiation Details
    they started my payout higher than expected so I didn't have to negotiate with them
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Phone Banker I Interview

    Anonymous Interview Candidate in El Monte, CA
    Anonymous Interview Candidate in El Monte, CA
    Application Details

    I applied online. The process took a dayinterviewed at Wells Fargo in November 2014.

    Interview Details

    I just had a phone interview for a phone banker position in El Monte, Ca with a recruiter from Texas. It was the most unprofessional, impersonal interview I have ever experienced. The recruiter was rude and kept cutting me off whenever I tried to answer a question. She didn't want any details just short answers. She kept telling me to slow down because she had to type my answers. I basically had to speak like a robot and when I wouldn't she would get upset. Still, I answered each question the best I could. I was told at the end of the interview that I would either receive a call from a recruiter in El Monte to schedule an in person interview within 24 to 48 hours or an email explaining that there are better candidates. All I can do is wait and see if I get a chance for a second interview.

    Interview Questions
    • Be prepared to answer about your past sales goals(exact numbers and or percentages) how you met those goals, how you were compensated(If by dollar amount, will ask for exact dollar amount you made in incentive i.e daily, weekly, or monthly).. How do you upsell... Explain a time when you had to handle a difficult situation and what was the outcome.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Part Time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Wells Fargo in November 2014.

    Interview Details

    they sent me an email saying that they will call me at 10:00 am however they called at 10:10 am (late) then they went straight to my voicemail and they said they were not accepting calls back and they will drop me from the interview process

    No Offer
    Negative Experience
    Easy Interview
  11.  

    Lead Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo.

    Interview Details

    The interview process usually takes about 2 to 3 weeks. After applying, you'll get an email to do a screening just to see how you are as a person and what you know. Then the recruiter will send you an email picking a time to do a group interview. The group interview will be with the DM and other hiring managers that are looking for candidates like you in their stores. Questions will range from customer service, ethics, to cash handling and balancing.

    Interview Questions
    • Everything is pretty much straightforward, there are no curveball questions   Answer Question
    Accepted Offer

See What Wells Fargo Employees Are Saying

 Former Accountant

Pros: “Pay and benefits package is good and the professionalism is high. Managers tend to have an open door policy and make themselves available.” Full Review

Work at Wells Fargo? Share Your Experiences

Wells Fargo

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.