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Wells Fargo Interview Questions & Reviews

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Web: www.wellsfargo.com | HQ: San Francisco, CA

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Updated Feb 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 810 ratings

2.7

“Average” Interview

Interview Experience [?] Based on 810 ratings

Positive	53%
Neutral	36%
Negative	11%

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61–70 of 810 Wells Fargo Interviews

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2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Dec 2011 in Mountlake Terrace, WA (took 5 days)

First Phone Interview & then you get a group interview then you get the 1:1 interview with the manager for the store you apply for. Where nice clothes! Job is a lot of SALES too!

Interview Questions

What are your 3 best quallities?

View Answers (2)

Example : What was your most aclompishment that you achieved and how did you feel about it?

Answer Question

3 past employers & how long you were there what did you do? Why did you leave?

Answer Question

What have you done to help a angryy customer & how did you calm them down?

Answer Question

Favorite place in WA state?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.

More Wells Fargo Teller Interviews

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2011 in Toms River, NJ (took a day)

Asked a series of situational questions to be hired.

Interview Questions

how would you handle a bad situation.

Answer Question

Negotiation Details

Starting salary was decent, so i took it.

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview and a Skills Test.

More Wells Fargo Personal Banker I Interviews

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Dec 2011 in Chico, CA (took a day)

I applied for the Teller's position the same day the job got posted. After the application process I was told a thrid party screening link will be sent to me within 48 hrs. The following day I received the third party link to the prescreening assessment. Took the assessment was asked to call the 888 number. After a breif basic interview. The questions were: Is this your first time ? Why you left your last two previous job? We're you terminated due to absences? Do you have any sales experiences? Describe a time you help a customer?(Something like that). Then he told me to wait for a few mins while he finished typing. Took him about a good 5 mins before he told me that he will schedule me for a 1:1 phone interview with the hiring manager in the local branch in my town. My 1:1 interview is set for Jan 3rd this month. I've been reading and practicing my answers so hopefully I pass to the next hiring process! :D thanks glassdoor and thanks to all the folks who posted their stories on here! it's a big help! I'm still nervous about the group interview. One out of 100 posting only one person didn't go through the group interview so hopefully I don't get that as well. :D But eithe way I will make sure to ace it. Wow, they sure do make it hard to get in! But I'm sure it will be worth it! Update: jan 3rd my phone interview consist of a quick overview of the company and the teller's position. my availbilties, desire salaries, and am i looking for ft or pt. It was very inofrmative with simple questions. She will be contacting me back on friday whether they go with me or not. If they do there will be no group interview for the next process just a one on one interview with the branch manager.

Interview Questions

Is this your first time?

View Answers (1)

Do you have any sales experiences?

Answer Question

Why did you leave your last two previous jobs?

Answer Question

Describe a time you help a customer? From what I can remember it's something like this.

Answer Question

Phone interview questions: Have your resume with you. The interviewer will go ask for you to go over your past exoeriences and responsiblities. then the questions. for each question she did a brief overview of why each question is significant to the tellers position. Why Wells Fargo? How did you reach or go beyond emploers sales goal? name a time when you go beyond and above for a customer? she will let you ask your own questions.

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

More Wells Fargo Teller Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2011 in Tempe, AZ (took 2 days)

it was a face to face interview, just asked basic customer service questions. for example like how you handled a difficult situation at work.

Interview Questions

what are your greatest achievements?

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2009 in Jacksonville, FL (took a day)

Normally a recruiter calls and does a prescreen then they forward to the hiring manager who usually is the one you will report under. Some areas might have one on ones but in the case of call centers over the past few years it consisit of the hiring manager and another team leader, or in my last it was the team leader who was hiring manager and two team leaders via conference call in two other cities via speaker phone

Interview Questions

Provide a situation you was not able to satisfy your customer and how did you handle it

View Answers (1)

Describe a stressful situation and how you dealt with it. Be specific and describe what you did

View Answers (1)

Negotiation Details

None. Always told to try but they usually stick to their guns in HR and dont offer or refuse to go beyond what they have been informed

Other Details

I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2010 (took 1 week)

I think another candidate had already been informally selected, I was just sent through the motions.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

More Wells Fargo Marketing Manager Interviews

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Oct 2011 (took 2 days)

I applied online and had to call to set up a interview in group. The group interview had like 10 people and we were asked several questions. They said they will call us back with a response. Never heard from them since.

Interview Questions

Tell me about a time you dealt with a difficult costumer

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

More Wells Fargo Teller Interviews

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Sep 2009 in Dothan, AL (took 6 weeks)

The process went very good. The only complaint is the length of the process.

Interview Questions

What is your middle name?

Answer Question

Other Details

I got the interview through a College or University.

More Wells Fargo Finance Manager Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Dec 2011 in San Jose, CA (took a day)

The recruiter was very nice. I don't understand how a bank (even with high turn arounds) holds group interviews.

Interview Questions

Describe a time that you provided great customer service.

View Answers (1)

Other Details

The interview consisted of a Phone Interview.

More Wells Fargo Personal Banker Interviews

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Dec 2011 (took a day)

Half hour long interview with Wells Fargo. Some tough questions, some not so bad. Found out that the job was a call center type of setting and I was not interested.