Wells Fargo Lead Teller Interview Questions & Reviews
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Updated Jan 31, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Wells Fargo Interviews | Sort by |
Lead Teller at Wells Fargo
Posted Jan 31, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Fargo, ND (took a day)
Wells Fargo's description of the Teller position suggests that it is a customer service job, but the role of the Teller is to sell banking products directly to customers and/or refer customers to Bankers to sell products.
The formula Wells Fargo uses for sales pitches is to make warm greeting with a smile and handshake (if possible), build rapport using customer's name a minimum of 2 times, summarize reason customer is there, identify most relevant product customer is missing, start conversation about benefits of identified product without naming the product, and gain commitment for purchase of that product, finally summarize everything that was done and say goodbye using customer's name again. In the hiring process managers will have interviewees act out make-believe sales looking for candidates who follow this formula.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Lead Teller at Wells Fargo
Posted Dec 21, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Phoenix, AZ (took 1 week)
got a phone call to set up interview. went to a 1 on 1 interview. got the offer accepted it went to orientation and started paid training
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Lead Teller at Wells Fargo
Posted Apr 10, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Hanover, VA (took 5 days)
I was contacted by phone the day before my interview.They didn't ask to much about the position.I went on the interview on a Tuesday ready for the challenge. They asked me three questions in a from called STAR (Situation Or Task Action and Result ). You have to explain every answer in that format, or they will keep asking you until you do. It took a week for me to hear back from them, their response was they loved my interviewing skills but I lacked the experience.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Lead Teller at Wells Fargo
Posted Feb 23, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2008 in Ogden, UT (took a day)
Apply online through wellsfargo.com/careers. Service Manager will call and schedule an interview. Dress professionally- at a minimum nice shirt/tie. I have subsequently sat in on several interviews in the selection process, and we immediately reject candidates who are not dressed appropriately. Be preprared to answer questions about sales experience; be prepared to give a sales pitch- it is critical here to ask for the sale at the end of pitch; do not just give description of the product you are asked to sell. What we mainly look for is a personality that will fit in with the team and not be afraid to initiate sales conversations with customers.
Interview Questions
Negotiation Details
Very limited salary negotiation
Other Details
The interview consisted of a 1:1 Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Lead Teller at Wells Fargo
Posted Aug 29, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Chandler, AZ (took 2 days)
First you go and interview with the recruter then with the store manager and last in front of a panel of store managers from diferent stores, they all vote who stays and who goes, you have sale somenthing in front of the panel, like a chair, a pencil etc.. you get the picture is allabout SALES!!!
Interview Questions
Negotiation Details
being a teller for wells fargo is all about sales if you dont like sales dont bother, if you are into sales you and you are good at it you can manage a store in about 2 years.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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