Wells Fargo

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Wells Fargo Loan Servicing Specialist Interview Questions

Updated Oct 15, 2014
Updated Oct 15, 2014
7 Interview Reviews

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Loan Service Specialist Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Very simple and easy. Generic "what was your toughest challenge, yada yada yada" questions. Basically, if you are honest and kill them with kindness, you will get the job. Just show that you are motivated and determined and you will get the job.

Interview Questions
  • Tell me of a time you had little or no direction.   View Answer
Declined Offer

Other Interview Reviews for Wells Fargo

  1.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at Wells Fargo in January 2013.

    Interview Details

    What a long process! Applied online, received an invitation for a phone interview two weeks later, was invited to complete an in-person interview onsite. After that, there was a waiting period of over three -four weeks before a decision was made.

    Interview Questions
    • Tell me about a time when you misunderstood direction from a superior.   Answer Question
    Negotiation Details
    I negotiated with the phone interviewer and she made a note that I requested more than what the position paid. I ended up getting half a dollar more. Just ask.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate in Eagan, MN
    Anonymous Interview Candidate in Eagan, MN
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo in June 2012.

    Interview Details

    One phone interview, one face to face interview. Six questions in the face to face interview, all situational experience questions.

    Interview Questions
    Negotiation Details
    Was not able to negotiate as it was my first position with Wells Fargo.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate in Lake Mary, FL
    Anonymous Interview Candidate in Lake Mary, FL
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at Wells Fargo in November 2011.

    Interview Details

    I submitted a resume to the temp agency. Got a call the next day for a quick phone interview and was offered the position. I then went in to the temp agency to sign paperwork for background check and drug test. I never spoke with anyone at Wells Fargo regarding the position. Reported to Wells Fargo for training on the project the next week.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate in Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I applied online – interviewed at Wells Fargo in October 2011.

    Interview Details

    Interview was not difficult at all usually interview questions. Interviewed in front of 2 people. I was asked about 10 questions
    After the interview it took about two days before they called and was offered the position. You also have to get bonded once you are hired

    Interview Questions
    • Describe a time you went above and beyond for a customer   Answer Question
    Accepted Offer
    Average Interview
  6.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Wells Fargo in April 2011.

    Interview Details

    Wells Fargo primarily uses recruiters in the Charlotte area to fill positions from outside the company. My last interview was fairly smooth. I had interviewed for two previous positions within the month prior to my last interview. Wells Fargo has a policy of hiring from within if there is an internal employee interested in the position, even if that employee has no experience for the current open position. For this reason, although I was interviewed for the two previous positions, there were internal employees who had applied; therefore they were unable to offer the position to me. However, the interviewing managers had recommended me to this hiring manager. The process can feel daunting to an outsider, but eventually has benefits.

    Interview Questions
    • The most difficult part of all of the interviews was the use of internal acronyms that are not generally used in the profession.   View Answer
    Negotiation Details
    There is no negotiating. Pay for each position is set.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Loan Servicing Specialist Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied online. The process took a dayinterviewed at Wells Fargo in April 2011.

    Interview Details

    I was called by the office admin after applying for the position online. The admin asked me a few personal questions and asked me what days I'd be available for and interview. We scheduled the interview for later in the week. I interviewed with two managers and the questions were very standard work and personal questions. I was offered the position the next week.

    Interview Questions
    Negotiation Details
    I accepted the offer they proposed at the time. No Negotiation took place.
    Accepted Offer
    Positive Experience
    Average Interview

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