Wells Fargo Loan Servicing Specialist Interview Questions

7 Interview Reviews

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Loan Service Specialist Interview

Declined Offer
Declined Offer

Interview

Very simple and easy. Generic "what was your toughest challenge, yada yada yada" questions. Basically, if you are honest and kill them with kindness, you will get the job. Just show that you are motivated and determined and you will get the job.

Interview Questions

  • Tell me of a time you had little or no direction.   1 Answer

Other Interview Reviews for Wells Fargo

  1.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Wells Fargo in January 2013.

    Interview

    What a long process! Applied online, received an invitation for a phone interview two weeks later, was invited to complete an in-person interview onsite. After that, there was a waiting period of over three -four weeks before a decision was made.

    Interview Questions

    • Tell me about a time when you misunderstood direction from a superior.   Answer Question

    Negotiation

    I negotiated with the phone interviewer and she made a note that I requested more than what the position paid. I ended up getting half a dollar more. Just ask.

  2.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo (Eagan, MN) in June 2012.

    Interview

    One phone interview, one face to face interview. Six questions in the face to face interview, all situational experience questions.

    Interview Questions

    Negotiation

    Was not able to negotiate as it was my first position with Wells Fargo.

  3.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took a dayinterviewed at Wells Fargo (Lake Mary, FL) in November 2011.

    Interview

    I submitted a resume to the temp agency. Got a call the next day for a quick phone interview and was offered the position. I then went in to the temp agency to sign paperwork for background check and drug test. I never spoke with anyone at Wells Fargo regarding the position. Reported to Wells Fargo for training on the project the next week.

    Interview Questions

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  5.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Average Interview
    Accepted Offer
    Average Interview

    Application

    I applied online – interviewed at Wells Fargo (Milwaukee, WI) in October 2011.

    Interview

    Interview was not difficult at all usually interview questions. Interviewed in front of 2 people. I was asked about 10 questions
    After the interview it took about two days before they called and was offered the position. You also have to get bonded once you are hired

    Interview Questions

    • Describe a time you went above and beyond for a customer   Answer Question
  6.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a dayinterviewed at Wells Fargo (Charlotte, NC) in April 2011.

    Interview

    Wells Fargo primarily uses recruiters in the Charlotte area to fill positions from outside the company. My last interview was fairly smooth. I had interviewed for two previous positions within the month prior to my last interview. Wells Fargo has a policy of hiring from within if there is an internal employee interested in the position, even if that employee has no experience for the current open position. For this reason, although I was interviewed for the two previous positions, there were internal employees who had applied; therefore they were unable to offer the position to me. However, the interviewing managers had recommended me to this hiring manager. The process can feel daunting to an outsider, but eventually has benefits.

    Interview Questions

    • The most difficult part of all of the interviews was the use of internal acronyms that are not generally used in the profession.   1 Answer

    Negotiation

    There is no negotiating. Pay for each position is set.

  7.  

    Loan Servicing Specialist Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at Wells Fargo (Minneapolis, MN) in April 2011.

    Interview

    I was called by the office admin after applying for the position online. The admin asked me a few personal questions and asked me what days I'd be available for and interview. We scheduled the interview for later in the week. I interviewed with two managers and the questions were very standard work and personal questions. I was offered the position the next week.

    Interview Questions

    Negotiation

    I accepted the offer they proposed at the time. No Negotiation took place.

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