Wells Fargo Personal Banker I Interview Questions

Updated Jun 29, 2015
226 Interview Reviews

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Helpful (20)  

Personal Banker I Interview

Anonymous Employee
No Offer
Neutral Experience
Difficult Interview

Application

I applied online – interviewed at Wells Fargo.

Interview

Apllied online which led to a very straight forward phone interview. Softball questions just designed to get you to talk about your background. They then set me up for a group interview. I thought this was a bit nerve wracking since they asked questions and went around the room with everyone answering the question one by one.

Interview Questions

Other Interview Reviews for Wells Fargo

  1. Helpful (8)  

    Personal Banker I Interview

    Anonymous Interview Candidate in Greenville, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Wells Fargo (Greenville, SC).

    Interview

    It is a behavioral interview in the STAR Method. It starts with a group interview. Then goes to a one on one interview typically with 2 or 3 interviewers. If you cannot make the interview in person then they may do one over the phone

    Interview Questions

    • Tell me about a time you were behind on your sales goals and what you did to catch up.   Answer Question
  2.  

    Personal Banker I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview

    Phone interview with a recruiter, in person interview with branch manager, final interview with district manager. If you make it past the branch manager interview, it's pretty much a foregone conclusion.

    Interview Questions

    • What experience do you have with sales and customer experience?   Answer Question
  3. Helpful (1)  

    Personal Banker I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Wells Fargo.

    Interview

    Apply online. Go to a group interview. Answer questions in front of all. Then have another interview with the branch manager one on one. From there you should hear back whether you got the job or not

    Interview Questions

    • Tell me about a time that you went above and beyond for a customer?   1 Answer
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  5. Helpful (7)  

    Personal Banker I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at Wells Fargo.

    Interview

    Applied online, had phone interview one day later. Met with my immediate supervisor within a week and was hired several days later. Took online personality and skills test. Fairly quick process

    Interview Questions

  6. Helpful (10)  

    Personal Banker I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at Wells Fargo.

    Interview

    must complete and pass the assessment online through the career website, not too difficult.
    the a phone interview for about 30min. basic interview questions, just try to sound confident.
    then a face-to-face interview with branch manager, this will dig more deeper into your sales background and experience. make sure to mention your customer service experience, wells fargo cares strongly about excellent customer service. so include that in your interview even if they did not ask.

    Interview Questions

  7. Helpful (1)  

    Personal Banker I Interview

    Anonymous Employee in Fort Collins, CO
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Wells Fargo (Fort Collins, CO) in March 2015.

    Interview

    First I had a phone interview; things were going well up until I said I didn't much like cold-calling, I felt the negative feeling in her voice, so I quickly followed it up stating how it would be best to pipe-line future sales and that I planned on joining the chamber of Commerce etc to build up clientele. I guess the phone interview went well, because 4 days later I received a call to set up an in-person interview. A few days later I was on sight for my face-to-face interview with both the floor manager and the bank manager.

    Interview Questions

    • What are your thee biggest accomplishments, Why Wells Fargo, what do you know about the positions, when did you have to meet sales goals, and how did you do it.   1 Answer
  8.  

    Personal Banker I Interview

    Anonymous Employee in Fort Myers, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Wells Fargo (Fort Myers, FL) in March 2015.

    Interview

    Group Interview. One other person interviewed with me. The district manager sat in during the interview and the interview took the form of a presentation /Q&A. We were drilled a couple times on the answers we provided, prompted to go into further detail regarding the specifics of our experiences.

    Interview Questions

  9.  

    Personal Banker I Interview

    Anonymous Employee in Conroe, TX
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 5 daysinterviewed at Wells Fargo (Conroe, TX) in February 2015.

    Interview

    Filled out a questionnaire, and had a phone interview within a few days. After that, they scheduled a face to face interview. The manager was 20 minutes late due to a conference call. She was training someone on the interview process, so he asked me questions from a list. It was the most painful interview in my entire life. They didn't like my answers, so they kept asking me for to more examples. Sorry guys, but I'm not begging for a $32K a year job plus commissions which I read that they will do whatever to not pay your commissions. I'm so glad I didn't get this job after reading that it was the worst personal banking company to work for. Plus, you have to stay late because the bankers can't meet their quotas, so get ready to cold call an extra hour on Thursday nights. My interviewer was supposedly promoted quickly for his customer service, but after he couldn't comprehend simple English answers for why I wanted to work there, I really start to wonder. His "customer service" included getting me a bottle of water and opening my door on the way out. From what I saw, neither he, nor the general manager had a sense of humor, or would even crack a smile, but they kept lecturing me about how important customer service is.

    Interview Questions

    • Give me an example of your best customer service.   2 Answers
    • Why do you want to be a personal banker?   2 Answers
  10.  

    Personal Banker I Interview

    Anonymous Employee in Davie, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo (Davie, FL) in February 2015.

    Interview

    I applied online, received an email for an interview, when I got there I realized that it was a group interview. Really easy interview, the staff told us that is we were not selected we were going to be receiving an email in the following 5 days, otherwise you still are in the process.. It has been over a month and I never received a rejection email but I never received any call either. A friend that went through the process before getting hired told me that they take a longgggg time to call you after the interview.

    Interview Questions

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