Wells Fargo Personal Banker I Interview Questions & Reviews
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Updated Feb 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 87 ratings 
“Easy” Interview
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Interview Experience [?] Based on 87 ratings
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| 1–10 of 87 Wells Fargo Interviews | Sort by |
Personal Banker I at Wells Fargo
Posted Feb 8, 2012
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took 1 week)
I had the phone interview and passed that,the following week the group interview with three other people.The regional was there along the lady who conducted the interview. She questioned my resume in front of three other people about my job title and the name of bank before the merger. I knew then it was over, I wanted to walk out, but that wouldn't look professional. I felt if she had a question ,she should of talked to me on the side. I was so embarrassed in front of the others.It was a very demeaning experience. If you are offered the job, be prepared to commit yourself to some very intense training and your personal life will be hold for a long time. Cold calling nights, selling products that you know the client doesn't need just to make a sale. I did this job 13 yrs ago, and now I am not qualified.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Feb 4, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 2 weeks)
Interview lasted approx 1 hr; questions were based on prior work expierience and why I think I would be good at sales
everything that I was told in interview is exactly how it is at work. Bonus structure was also laid out. Manager who interviewed did a great job
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Jan 24, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Fort Myers, FL (took 2 weeks)
First the company sends an email and has you write back to three questions based on sales, customer service and conflict resolution. Second, you are invited to a group interview where you will sit with 12-15 other applicants and three to four managers, you will be sitting in a circular scheme. During this interview they will ask the same questions you answered online and have you present your answer to them with everyone else in the room listening to your response. After the interview they will contact you in 1-3 days to let you know that you have been selected to take a position, if you are not selected they will email you a notice.
Interview Questions
Negotiation Details
During this time the company was hiring many people to fill positions left vacant after an acquisition of another bank, everyone started at the same hourly rate where and negotiations were not taken into consideration by this employer.
Other Details
The interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Jan 23, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took 6 weeks)
I applied for the position on line. I then received an email confirming they would be in touch to set up an interview. 3-4 weeks past so I called the HR dept. An interview was set up with a store manager and service manager.
The interview was very rigid and scripted. Neither interviewer were that interested in being there. 20 min max. I received a formal offer the next day.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Jan 25, 2012 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in San Francisco, CA (took a day)
there were only two simple questions:
tell one story about what is the most embarrassing situation of client service?
tell one story about successful close-sure of a sales deal
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Jan 17, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in West Covina, CA (took 2 weeks)
Applied online, and within 2 days, received an email to call an 800 number for screening. I actually did not call for a week and they called me instead. Was asked basic sales questions such as, give me an example of a difficult situation that you were involve and how did you solve it, when did you provide excellent customer service. After the questions, the person on the phone said hold on while I take down some notes. When she got back, she asked if I could come into an interview a week later. I received an email and said that it was going to be a group interview. I am going to have my group interview tomorrow.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Jan 3, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Toms River, NJ (took a day)
Asked a series of situational questions to be hired.
Interview Questions
Negotiation Details
Starting salary was decent, so i took it.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Nov 6, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 5 days)
had an hr interview on phone.they try to test if you can handle sales pressue.
1:1 interview was not very difficult.they try to ask you questions and expect answer in examples.
describe how did you handle a tough customer service experience?
describe how will you increase your numbers ?
how will you coach the tellers?
Negotiation Details
ok
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Oct 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 4+ weeks)
Online app, phone interview, group interview, then a series of 1-1 interviews with possible store managers and finally the district manager. This is a SALES job so you had better be a SALESPERSON and sell yourself first.
Interview Questions
Negotiation Details
Tight negotiating range. The first offer will be bottom of range, so if you have some experience you can negotiate another $1K-$2K. Don't expect to hit mid-range when first coming in.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banker I at Wells Fargo
Posted Oct 20, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took 2 weeks)
I have a sales background and applied for the Personal Banker 1 position with Wells Fargo during the summer of 2011. The first response I received was an email prompting me to speak with a representative based in Chicago to assess my fit for the position (general customer service questions). Few days later I received another email inviting me to a group interview at one of their local offices within the area I lived in. This interview consisted of approximately 15 people who were all allowed to answer each of the questions the recruiter was asking. After each question was asked, we were given 5 minutes to develop our answers on a piece of scratch paper and then we were asked to give our responses. The interview lasted almost 3 hours due to the number of people who showed up. The very next day following the group interview I was invited to interview with a Branch Manager, I continued with the same energy and focus and was offered the position as a Personal Banker 1. Expect to have at least three interviews or conversations with affiliates of the company before a job offer.
Interview Questions
Negotiation Details
There's really not to much to negotiate regarding this job. The constraints of this position are relatively specific. It's 40 hours a week, sales driven environment, higher pressure, and must be willing to do anything to get the job done.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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