Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Personal Banker I Interview Questions in San Francisco, CA

Updated Dec 11, 2014
Updated Dec 11, 2014
16 Interview Reviews

Interview Experience

Interview Experience

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Personal Banker I Interview

Anonymous Interview Candidate in Vacaville, CA
Anonymous Interview Candidate in Vacaville, CA
Application Details

I applied online. The process took 2 daysinterviewed at Wells Fargo in December 2014.

Interview Details

The only way to get into this company is making it past the group interview. If you aren't confident in yourself around another people you'd find the group interview very difficult. I'd suggest talking as much about yourself when you are given the opportunity to. There are anywhere from 2-13 people in the panel along with yourself...

No Offer
Neutral Experience
Difficult Interview

Other Interview Reviews for Wells Fargo

  1. 3 people found this helpful  

    Personal Banker I Interview

    Anonymous Interview Candidate in Redwood City, CA
    Anonymous Interview Candidate in Redwood City, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo in February 2014.

    Interview Details

    Applied online. Received an invitation to a group interview the next day. Had group interview a few days later (3 applicants in my group). Received a phone call from recruiter before I even got home from the banking center, inviting me back for a panel interview the following week. Panel interview was 9 applicants, with 4 Branch Managers conducting the interview. Again I received a call back with an offer the same day. For the interview: Know why you want to work for the company, and give specific examples of why you would be a good fit. Focus on sales experience, and give examples of times you've gone above and beyond for a customer or a time you turned a negative experience into a positive. Quick role play at the end. They give you a card of bullet points to cover. Be personable and make the conversation natural and your own, instead of just reading off the card. The easiest way to sell yourself is to just be outgoing and non-mechanic.

    Interview Questions
    • Why do you want to work for Wells Fargo? Why would you be a good fit, based on your sales experience?   View Answer
    Negotiation Details
    Offer will vary depending on location and experience. I was offered 40k and accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo.

    Interview Details

    Group interview format. Was with three other applicants and two recruiters. Interview was pretty simple. We watched a corporate video describing the position, and went around the table answering some basic questions. It seemed that the recruiter was not terribly engaged in the process.

    Interview Questions
    • Describe a time you offered excellent customer service.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3. 3 people found this helpful  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo in August 2012.

    Interview Details

    Applying Online => Online Assesment => Group Interview => One on One with Store Manager => Background Check & Fingerprints => Welcome to Wells Fargo

    Interview Questions
    • Out of all the candidates, why should I choose you?   View Answer
    Negotiation Details
    Take it or leave it. There is no negoating.
    Accepted Offer
    Average Interview
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  5.  

    Personal Banker I Interview

    Anonymous Interview Candidate in Martinez, CA
    Anonymous Interview Candidate in Martinez, CA
    Application Details

    I applied online. The process took a dayinterviewed at Wells Fargo in March 2012.

    Interview Details

    Internally posted for 21 positions within Wells Fargo for the same position I was in and was offered 1 interview and was declined for the position as they had other qualified candidates.....after 21 years with the bank and 7 years doing this same job position. I should not have had to interview. Wells Fargo should have offerend me a transfer. My customers loved me, respected me and trusted me.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    The process took a dayinterviewed at Wells Fargo in January 2012.

    Interview Details

    there were only two simple questions:
    tell one story about what is the most embarrassing situation of client service?
    tell one story about successful close-sure of a sales deal

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7. 2 people found this helpful  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in August 2011.

    Interview Details

    I applied online. 24 hours later a recruiter contacted me to take an assessment online. Once that was complete, I was to call back in 24 hours with the reference number. Step 1 and 2 complete. Step 3 was getting an invite the following week for a group interview which consisted of a small group. I spoke with recruiter after group was over, nailed it in. He set up an immediate interview with my first choice and 30 minutes later I was going to be taking a background test. Very relaxed, very sales driven. if you have a stellar background in customer service/experience and any form of retail you should be fine answering a few simple questions.

    Interview Questions
    Negotiation Details
    No negotiating. Offer was acceptable, far increased pay through self performance.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at Wells Fargo in March 2011.

    Interview Details

    Failed to answer one question the way they wanted it answered. What is your personal accomplishment? You must answer with a monetary amount that you sold. I am currently a manager so my achievements is through managing people and training for sales. They did not like that.

    Interview Questions
    • What were your sales goals and how did you achieve it?   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo in November 2010.

    Interview Details

    at first, i applied the job online, then the website offered me a 1-800 number and asked me to call. during the phone interview, they simply asked me about my past customer service experience and what motivates me to achieve my goal. In the end of phone interview, they scheduled me for a group interview. the group interview was pretty much like the phone view, like share the past working experience with others. i waited about 3 days, then they called me up for another interview at branch. this time the manager asked me more detialed question about my past working experience. In the end, Well fargo sent me an email said i was not match for their postion. BS.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  10.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo in August 2010.

    Interview Details

    I applied on the website. The next day I received an email instructing me to go to a link and complete an assessment. It was pretty easy, but it took a while. About 2 1/2 weeks later I received an email and a phone call about the next step, which was a phone screening. I was asked three or four questions. I was asked to describe a situation when I gave great customer service and a situation when I dealt with an angry customer and turned them around (into a happy and satisfied customer). There was another question for which I couldn't remember a situation or story. My mind just went blank. It didn't seem to be a problem, because my interviewer asked me to come in for a group interview. My interview is scheduled for next week.

    Interview Questions
    • Describe a situation when you gave great customer service.   Answer Question
    • Describe a situation when you encountered an angry customer and turned them around.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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