Wells Fargo
3.1 of 5 5,506 reviews
www.wellsfargo.com San Francisco, CA 5000+ Employees

Wells Fargo Phone Banker I Interview Questions & Reviews

Updated Jun 29, 2014
All Interviews Received Offers

Getting the Interview 

35%
10%
5%

Interview Experience 

88%
11%
0%

Interview Difficulty 

Average Difficulty
12 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Phone Banker I Interview

Phone Banker I

Interviewed at Wells Fargo

Interview Details – the interview lasted about 30 to 45 mins. i had my interview with two people. a mang and assistant. one thing to remember ask questions. not stupid questions good question and keep it friendly

Interview Question – how to handle compflict   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Phone Banker I Interview

Phone Banker I
Salem, OR

I applied online and the process took 1 week - interviewed at Wells Fargo.

Interview Details – Professional and to the point typical phone interview with scenario questions, in person interview is basically the same questions as the phone interview just requires you to give more specific answers when it comes to sales experience, and basic background checks; quick hiring process.

Interview Question – If you work in sales and tell them that you had to meet certain goals or stats be prepared to give specific numbers no estimates.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Phone Banker I Interview

Phone Banker I
Shoreview, MN

I applied online and the process took 2 weeks - interviewed at Wells Fargo in October 2013.

Interview Details – Applied online and took one week for them to get back to me to set up phone interview.
After phone interview had a face to face interview with 2 Supervisors. All in all the interviews were very straight forward for anyone that has worked in customer service. Call center experience very helpful as well but most have only been in customer service.

Interview Question – Tell me about an obstacle you faced when trying to serve a customer and what creative way did you use to get through it.   Answer Question

Negotiation Details – They offered about 2 different departments to work in, and from there 4 different time slots. Pay not negotiable.

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Accepted Offer

Positive Experience

Easy Interview

Phone Banker I Interview

Phone Banker I

I applied online and the process took 2 weeks - interviewed at Wells Fargo in August 2012.

Interview Details – I originally applied on line and about 3 days later recvd a call to set up a phone interview the basic sar questions were asked during the interview relating to diffusing difficult customers and having the ability to be able to upsell

Interview Question – Tell us about a time that you had to implement change in your work place, what was the result   View Answer

Negotiation Details – i just accepted the offer because i needed a job i did not negotiate

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Accepted Offer

Positive Experience

Average Interview

Phone Banker I Interview

Phone Banker I

I applied through a recruiter - interviewed at Wells Fargo in November 2011.

Interview Details – Recruiter called a day after application was posted, went over position. Was called two days later for interview.

Interview Question – Was asked to sell a bottle of water to the interviewer.   Answer Question

Negotiation Details – no negotiation. Promise of raise during annual review.

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Phone Banker I Interview

Phone Banker I

I applied online and the process took 2 weeks - interviewed at Wells Fargo.

Interview Details – Applied online was contacted by a recruiter days later. Had phone interview about 3 days later. In person interview next week and contacted by recruiter hours after the interview with job offer. Took fingerprints and had background check. Passed that. Officially hired. Once hired, training was 6 weeks and after training you have your schedule.

Interview Questions

Negotiation Details – No need to negotiate they offered me more than the starting pay.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Phone Banker I Interview

Phone Banker I
Charlotte, NC

I applied online and the process took 2 weeks - interviewed at Wells Fargo in November 2012.

Interview Details – Applied between January and September; Receive a phone call mid October; Had a phone interview four days later; Received an email 48 hours later requesting an 1:1 interview; Interviewed at the CIC in Charlotte; Received an email within 24 hours with an offer; Accepted the offer; Start Nov. 13

Interview Question – The Behavioral questions were 3 part questions at times and so it was a little difficult and you had to make sure that you answered the whole question   Answer Question

Negotiation Details – There was no negotiation

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Phone Banker I Interview

Phone Banker I
Columbia, SC

I applied online and the process took 1 week - interviewed at Wells Fargo in September 2012.

Interview Details – I applied online and was called immediately the next day. I was set up for a phone interview a couple of days later and the lady just basically about my previous jobs, if I had any sales experience, and wanted to know why did I want to work at Wells Fargo. She then told me congratulations I earned a 2nd 1 on 1 interview the following day...and that interview is tomorrow wish me luck :)

Interview Question – If you had been working here for 2 or 3 months and your sales were not where they should be at and your team lead is already trying to coach you what else would you do to succeed?   Answer Question

Negotiation Details – havent got an offer yet still have to go through the one on one first

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Accepted Offer

Positive Experience

Very Easy Interview

Phone Banker I Interview

Phone Banker I
Beaverton, OR

I applied through other source and the process took 4+ weeks - interviewed at Wells Fargo in February 2011.

Interview Details – Apply online, or attend a hiring event at your local employment office where an overview of the job is given. You will then receive a phone interview, followed by an interview with 2 of the supervisors. If you are offered the job, a backround check will be done, also fingerprinting. Training is 6 weeks. 4 weeks in class, and 2 weeks of on the job training.

Interview Question – Why Wells Fargo?   View Answer

Negotiation Details – The more sales experience, the better the pay.

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Accepted Offer

Neutral Experience

Average Interview

Phone Banker I Interview

Phone Banker I
Phoenix, AZ

I applied online and the process took 1+ week - interviewed at Wells Fargo in July 2011.

Interview Details – I applied online they send you an email telling you to call a recruiter. They ask you a few questions about previous jobs. They tell you they will call when open appointment become available. They call some time after ( days, weeks etc. ) set up interview. I had an over the phone interview(6/28) than she told me I made it to the next interview, set up an over the phone interview with the branch managers(7/1). I had to do it over the phone b.c I lived in another state. They told me I would recieve a call/ email in the next week if I got the job. Next day they called and offered me the job pending my background. Cleared on (7/5) Start training soon.

Interview Questions

Negotiation Details – My shift schedule. Can't negotiate pay.

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Wells Fargo – Why Work for Us?

Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and more than 12,000 ATMs and the… Full Overview

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