Wells Fargo
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www.wellsfargo.com San Francisco, CA 5000+ Employees

Wells Fargo Phone Banker Interview Questions & Reviews in Nevada

Updated Apr 2, 2014
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Phone Banker Interview

Phone Banker
Reno, NV

I applied online and the process took a day - interviewed at Wells Fargo in November 2011.

Interview Details – the phone interview was a series of work related questions. I passed that. then the 1-1 interview was all about sales & when I would offer a sales answer the person doing the interview said it wasn't a sales. job so when I answer another question it was about up saleing products & services & still the lady that was reading the questions to me that sounded like sales. She keep saying it's not sales. so it was very confusing & I thought I nailed it with my 20 years in customer service & sales. but no job offer.

Interview Questions

  • about how you would ask a customer for more products & services   View Answer
  • when you get a customer that is not satisfied with his or her account. & everything you do to help the customer just makes them mad at you & you really couldn't help.   View Answer

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