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Phone Banker Interview
Anonymous Employee in Reno, NV
I applied online. The process took a day – interviewed at Wells Fargo (Reno, NV) in November 2011.
the phone interview was a series of work related questions. I passed that. then the 1-1 interview was all about sales & when I would offer a sales answer the person doing the interview said it wasn't a sales. job so when I answer another question it was about up saleing products & services & still the lady that was reading the questions to me that sounded like sales. She keep saying it's not sales. so it was very confusing & I thought I nailed it with my 20 years in customer service & sales. but no job offer.
about how you would ask a customer for more products & services1 Answer
when you get a customer that is not satisfied with his or her account. & everything you do to help the customer just makes them mad at you & you really couldn't help.1 Answer