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Wells Fargo Interview Questions & Reviews in San Francisco, CA Area

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Web: www.wellsfargo.com | HQ: San Francisco, CA

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Updated May 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.

Difficulty Rating [?] Based on 61 ratings

2.8

“Average” Interview

Interview Experience [?] Based on 61 ratings

Positive	51%
Neutral	39%
Negative	10%

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41–50 of 61 Wells Fargo Interviews

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2010 in San Francisco, CA (took 5 weeks)

I applied for a teller position through the Internet. Pretty easy, at the end of the application a 1-800 number was given to call. Called the number and a phone interview was in process. He asked about my current job, why wells Fargo and asked when was a time I helped a customer who was upset and what I did to fix it. I was offered a group interview through that phone call. Two days later met with awells Fargo recuiter. There were about 10 or 11 other people in there as well, all for teller platoons at different locations in SF. We introduced ourselves and later asked a series of questions such as why wells Fargo, explain a difficult time when you delt with a customer, and explain a time you did an exceptional job at sales..just to name a few. After the interview was over the recuiter said we would be receiving a call or email between 2-3 weeks. For me, it wasn't until more like 5 weeks that I got a call. I have a one on one interview tomorrow at the same location as the group interview. Hopefully all goes well.

Interview Questions

If you could change anything about yourself as an employee, what would it be and why?

Answer Question

Negotiation Details

Smile, stand out, and have fun. Not only give detailed answers to questions asked, but also give specific examples of your past experiences.

Other Details

The interview consisted of a Group/Panel Interview, a 1:1 Interview and a Phone Interview.

More Wells Fargo Teller Interviews

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2010 in Menlo Park, CA (took 1 week)

The online application process was very simple and after completing the test online I was notified via email to contact a recruter. The recruter conducted a breif phone interview and a day later I was scheduled for a group interview. It will take place next week. The phone interview consisted of 3 questions regarding previous sales goals, angry customer situations, and salvaging a sale and retaining a customer's business.

Interview Questions

Have you ever dealt with and upset customer and what was the result.

View Answers (1)

Have you had any aggressive sales goals in the past?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Phone Interview.

More Wells Fargo Personal Banker Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2008 in San Francisco, CA (took 5 days)

HR's recruiting person for the division that I applied for called me for a pre-screening. The call lasted maybe 15 minutes. She was not from an accounting background, but she wanted to make sure that I fit the requirements.

A couple of days later, I went in for 3 one-on-one interviews. 1) My direct manager 2) my manager's peer and 3) my manager's manager. They were all very relaxed and down-to-earth. There were no curveball questions.

Interview Questions

Could you go over your resume?

Answer Question

Why do you want to work for Wells Fargo?

View Answers (1)

Other Details

The interview consisted of a Background Check, a 1:1 Interview and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2009 in San Francisco, CA (took 5 days)

phone interview was very easy. then called in for an group interview with about 4 people. i got lucky because others would have to be interviewed with a group of 20. then at the end of the interview the woman called me into her office and offered me the job! of course i took the job.

Interview Questions

how would you define great customer service?

Answer Question

describe a time when you provided excellent customer service

Answer Question

Other Details

I Applied Online and the interview consisted of a Background Check, a Personality Test, a Skills Test, an IQ/Intelligence Test, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.

More Wells Fargo Teller Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed May 2010 in San Francisco, CA (took a day)

I applied online, then had a screening questionaire. After you finish that, I was asked to call the recruitment office, and they ask some questions based on sales and goals. Once I pass that,
I was given an interview date just days two daysl away. This will be a group interview.

Interview Questions

I'm on phase one, and it'd always about a difficult time you had to go thru to retain a customer in a bad situation.

Answer Question

Other Details

The interview consisted of a Phone Interview.

More Wells Fargo Personal Banker Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Apr 2010 in Oakland, CA (took 2 weeks)

I applied online at the wells fargo site 2 weeks ago. There was an online screening link sent to me which took about half-hour to complete. After completing it I was immediately provided a number asking to contact WF within 24 hours. It was a phone interview which lasted 10 minutes. About 5-6 questions were asked like:
- How did you handle an irate customer?
- What motivates you to do sales?
- why did you leave your previour employer?
- what exceptional service did you do that fetched you a sale?

The interview went off well and I have now been called for a group session interview which is said to take about 2 hours.. Hoping it goes well.

Interview Questions

What exceptional service you have done that fetched you a sale?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview and a Phone Interview.

More Wells Fargo Personal Banker Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2008 in San Francisco, CA (took 3 weeks)

HR Phone interview followed by phone interview with hiring manager. Was flown to San Francisco for face to face interview with hiring manager, 3 business partners, senior manager, and 2 would be colleagues. Was offered position 1 week after interview.

Interview Questions

Explain to me what NPV means?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2010 in Brentwood, CA (took 1+ week)

I had a quick phone interview, just to state my backgroud and set up a group interview. I attended the group interview, but I didn't completed it because I am going to school and they want employees dedicated only to the job. Particularly for the PB position

Other Details

I Applied Online and the interview consisted of a Phone Interview.

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Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2009 in San Francisco, CA (took a day)

I was given a phone interview because at the time I was living in Arizona and wanted to move to San Francisco. The phone interview lasted about an hour. The company's interview process is big on asking behavioral questions rather than simply "Why are you qualified?" Interview questions typically sound like "Describe a time when you had to reach a specific goal. Did you succeed? How did you do it?"

Interview Questions

Describe a time when you had an angry customer and what was the outcome?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview.

More Wells Fargo Personal Banker I Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2010 in San Francisco, CA (took a day)

The position was for the Financial Analyst Program for the Loan Adjustment Group for an office in San Francisco. I got in touch with a recruiter, who set up the interview with the manager. The interview was set up to be with 4 different members of the Loan Adjustment Group, I only interview with 3 (one was not present). They asked basic accounting question, about the 3 financial statements and what should one look at when looking to loan money. The last person in the interview, the office manger, asked personality questions like favorite movie and tv show. Not a difficult interview, Also they asked for writing sample after the interview to email them.