Wells Fargo Service Manager Interview Questions & Reviews
Updated May 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings |
Interview Experience [?] Based on 3 ratings
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Service Manager at Wells Fargo
Posted May 12, 2012
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Denver, CO (took a day)
They use different processes at different times. Usually involved a phone interview, then a panel interview, then a one on one intereview if you are coming from outside the company. Internal promotions are handled differently at different times, and can involve any of the types of interviews listed above
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Wells Fargo
Posted Jan 8, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 3 weeks)
This was an internal interview for a promotion. Management is almost always hired from within the company. Very detailed in your action plan for why you would be the best candidate for the position. If you are applying from outside, your resume should include very strong sales experience, face to face customer service experience and bilingual is a huge help in getting someone to look at your resume. Everything is done on line so you have to sell yourself on a piece of paper to even get a chance to talk to someone. Doesn't matter who you know within the company.
Interview Questions
Negotiation Details
Have not had the negotiation stage yet.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Wells Fargo
Posted Nov 13, 2011 — 0 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Denver, CO (took a day)
The goal is to play up coaching skills.
They will ask questions like tell me a time when you needed more research to make.a decision? When you had to deal with an employee that would not perform how did you get them to perform?
What will you bring to the team? What is the difference between leading and managing?
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?


