I applied online and the process took 3 weeks - interviewed at Wells Fargo in February 2014.
Interview Details – I found the job opening online on indeed.com. Applied for the teller position and received an email the next day asking to complete online assessment. To be honest, I cannot remember what the assessment consisted of but it was very easy. The day after I completed it, I received an email saying they wanted me to attend a group interview. So I picked a time I could go in. There were only 4 people including myself in the group interview. Very easy questions like "Tell of a time you went above and beyond for a customer" and "How did you build rapport with your customers at your last job?"
After that I was called by a branch manager to come in for an interview. This was 3 days after my group interview. They ended up having to reschedule because of managers not being available. So the day of my actual interview finally came and it was no longer than 30 minutes, interview was at 9:30 and I was out before 10. Typical interview questions that I had prepared myself for. They did role play which I was not expecting but I did okay.
Interview Question – Role play consisted of me trying to sell the manager a bottle of lotion until I got a yes from him.
Explain of a time you went above and beyond to help a customer?
Why do you want to work for Wells Fargo?
Tell me of a time when you had to deal with a customer who was angry and how did you diffuse the situation? View Answer
I applied online and the process took 3 weeks - interviewed at Wells Fargo in December 2013.
Interview Details – Applied online and set up a phone interview to speak to a recruiter.
Contacted about two weeks later to set up a F2F interview with the branch manager.
Usually its a panel interview with two managers and the applicant but one of them was on vacation so it turned out to be a 1:1.
At the beginning of the interview the BM told me that they keep their applicants information on file so if another opening is available and matches the applicants profile they may be contacted. I thought that was an interesting way to start an interview. However it lasted for nearly two hours, and i thought it went pretty well. The manager told me he doesn't sit on his decisions for too long so one will be made very quickly.
I contacted the manager on several occasions asking if he made a decision yet and he told me i should hear something very soon. I got an email at the end of the week saying i didn't get it.
Interview Question – Basic CSR questions about handling difficult customers & meeting sales goals. Answer Question
I applied online and the process took 4 weeks - interviewed at Wells Fargo in April 2012.
Interview Details – Applied online and then had to take a test online. When I passed that I had a phone interview. After the phone interview, I had a group interview. After passing the group interview I finally had an interview with the managers at the branch I was selected for.
Interview Question – Who is your biggest business role model and why? Answer Question
Negotiation Details – It was simple. I actually applied for a 20 hour position but they offered me the 30 hour position instead.
I applied online and the process took 4 days - interviewed at Wells Fargo.
Interview Details – filled out online app. i had a group interview got a call for a store interview by the time I got home from the group interview.
Interview Question – trying to get more money per hour. They really dont budge Answer Question
I applied online and interviewed at Wells Fargo.
Interview Details – I completed my online profile and submitted my application to Wells. It was contacted with in 24hrs with a online screening process. After which I was scheduled for a phone interview: and then granted a hiring interview with three team members.
Wells Fargo missed the assigned phone interview time on Friday and called back a three day later with an excuse as to why the previous appointment was missed. I completed the unscheduled phone interview and hiring interview and was not offered the position.
Interview Question – We like our team members to smile as we are graded on customer service as a team how do you feel about being graded on your customer service as part of a team? View Answer
I applied online and the process took 2 weeks - interviewed at Wells Fargo in February 2014.
Interview Details – Group interview
Interview Question – Typical customer services questions and why you want to work at Wells Answer Question
Reason for Declining – Only offer part time and I was requesting a full time
I applied online and the process took 3 months - interviewed at Wells Fargo in December 2013.
Interview Details – Applied online. Got an e-mail for a group interview. Got two one-on-one interviews, one at an in-store and another in a branch store. Took a couple months to be in the system for interviews. Don't lose hope if you haven't gotten a call after you pass your group interview (you will get an e-mail telling you if you passed). Follow up a week after your individual interview. Show personality and enthusiasm. Show interest in the position and show that you have done some research about the company. Upsell yourself on customer service and reaching sales goals.
Interview Question – Why Wells Fargo? Share a story of a time when you had to reach a quota for a sales goal or succeeded in reaching a sales goal. Share a story of a time you went above and beyond for a customer. What's your experience in customer service? Answer Question
I applied online and the process took 3 days - interviewed at Wells Fargo in January 2013.
Interview Details – I completed an online application which scheduled me for a telephone interview. As a result of a successful telephone interview, I was scheduled for an in person interview.
Interview Question – What are your strengths and weaknesses? View Answer
I applied online and interviewed at Wells Fargo.
Interview Details – The first interview is a group interview. Very simple. Easy and fun. Not too involved and basically a chance to meet you for first time.
Interview Question – Many questions on customer service and handling situations. Answer Question
I applied online and the process took 2 months - interviewed at Wells Fargo in February 2014.
Interview Details – The hiring process for me was quite lengthy. I had a group interview in December 2013 and I received no feedback whatsoever after the interview and out of nowhere I got a call about a second interview in February2014. I set my interview time for the second interview and I was offered the position on the spot.
Interview Question – There weren't any unexpected or difficult questions. My advice would be to know your resume and to be able to back up everything that is on your resume. Just about every question I was asked was in reference to what I had listed on my resume. I would also suggest practicing your responses to some of the general questions such as tell me about yourself, tell me about your current job position, how does your current position relate to the position you are applying for etc. and be sure to use examples to illustrate past behavior. Lastly just relax in the interview and let your personality shine. Answer Question
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