Wells Fargo Teller Interview Questions

Updated Sep 1, 2015
858 Interview Reviews

Interview Experience

Interview Experience

62%
24%
12%

Getting an Interview

Getting an Interview

90%
4%
2%
1
0
0

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

858 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Teller Interview

Anonymous Employee in Charleston, SC
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Wells Fargo (Charleston, SC) in August 2015.

Interview

I wouldn't stress at all. Basic interview behavior questions .... Tell me about a time when you dealt with a difficult customer? What was ur biggest obstacle?? What was the outcome

Interview Questions

  • What was a great accomplishment and how did you achieve it?   Answer Question

Other Interview Reviews for Wells Fargo

  1.  

    Teller Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Wells Fargo (Orlando, FL) in August 2015.

    Interview

    I must say this first, it bothers me that I received a group interview then 3 days later an email stating "This message is to let you know that Wells Fargo Requisition xxxxxxx for a Teller 30 hour - (location) Store position has been cancelled and we will not be filling the position at this time." I was really excited about this company and I understand things change but this is not professional. I know Wells Fargo sends out emails saying they have decided to go with other candidates, so I just wish I didn't interview for a job that wasn't available. Onward to the interview its self, and the tips and hints I caught on to. Applied online from main website, took about a week to receive an email invite for the group interview. There was eight of us applying for the locations in the area (not all for the same location), the woman who interviewed us was very friendly which made it a lot more comfortable. When we first arrived I interacted with the other candidates to make myself more comfortable, because I have never been to a group interview (tip be outgoing even when others aren't). Basically Wells Fargo is looking for trainable/coachable employees for the most part it seems they prefer those with out teller experience who have a great personality. A HUGE thing they want is someone who wants to move up with the company, they do a lot of promoting from within the company (they want to hear that this is what you want as a career or at least LONG term). The women who interviewed us at HQ was once a teller and so was the CEO. Once in the group room, you will receive a handout (explaining the position) and a sheet to write on and a pen to write with. Take notes it makes you look interested, remember to smile it helps you to seem engaged with the interviewer, and if you can, sit within the first two seat from your interviewer. Make a impression, smile while you talk look her in the eyes while she is speaking, and don't wait for everyone else to answer you take the opportunity don't be the one who sits in silence and awkwardly says they will answer next, just do it. Plus while others are speaking look engaged nodding your head and smiling to them when appropriate. Dress code: Business!! Not Business casual, having a issue with this?... just think of what people wear who work in huge corporate buildings wear. Pay starts off at $11.50/hr plus compensation. Training I believe is 10 business days, but the hours are 8:30am-5pm Mon-Friday...these are mandatory training hours. You will hear back from them even if you don't get the job, which I think is awesome in most cases. Btw.. there was only three questions..

    Interview Questions

    • What are professional (work related goals)? How did you achieve them? (All as one question)   Answer Question
    • What are some professional achievements? How did you achieve them? What did you learn about yourself? (All as one question)   Answer Question
    • Give a SPECIFIC example of when you solved a customer conflict? What did you learn? Did you retain the customer? (all as one question)   Answer Question
  2.  

    Teller Interview

    Anonymous Interview Candidate in Stockton, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Wells Fargo (Stockton, CA) in August 2015.

    Interview

    It was a group interview. Questions were displayed on a screen via a projector and each candidate was asked to answer the questions individually. There were a total of three questions asked that had approximately three parts to them. The atmosphere was relaxing and friendly overall. Company expectations and benefits were discussed as well.

    Interview Questions

    • Describe a situation where you had to deal with an troublesome customer and how did you resolve it?   Answer Question
  3.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Wells Fargo.

    Interview

    First we had a phone screening. Then after we moved on to the next round of face to face interviews. These interviews contained a bunch of fit and simple questions to make sure were able to work in a team environment.

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo.

    Interview

    Applied online. Completed prescreening. Received email invite to group interview. Very friendly recruitment Representative made it feel easy. Now waiting for final interview in August. I am anxiously waiting. If I am selected at the final interview, I will get a job offer pending fingerprint and background check. Just be friendly, shake hands. Dress professionally. Answer all questions with confidence. Bring two copies of your resume. Send thank you email, if possible.

    Interview Questions

    • Tell me about a personal goal? How did you reach that goal.   Answer Question
  6. Helpful (1)  

    Teller Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Wells Fargo (San Diego, CA).

    Interview

    Applied online and received a phone call from the recruiter. Quick phone interview, less than 15 minutes. Soon after I received phone calls from managers that wanted to interview me. Straight forward and simple interview. I believe I did things a bit backwards though because you are supposed to do a group interview first before you do an individual interview.

    Interview Questions

    • Give me an example of a time when you went above and beyond to help a customer.   Answer Question
  7. Helpful (1)  

    Teller Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (Orlando, FL).

    Interview

    I applied for a part time teller position, they automatically send you an assessment to complete. After a few days I received a call to do a face to face interview with the Store Manager and Service Manager of the branch. After my face to face they told me they would contact me within a week, I received a call an hour later offering me the job.

    Interview Questions

    • Describe a time where you had to deal with a difficult customer, how did you diffuse the situation?   Answer Question
  8.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Wells Fargo.

    Interview

    The interview process is long for an entry level position but it is pretty relaxed. First interview is a group interview with the recruiter with about 15 other candidates. If you are successful you will receive either and email or a phone call stating that you have been successful and that you are invited back to the second interview which is the hub interview with 15 more candidates. During the second interview you meet with groups of hiring managers which ranges from 2-3 managers per group. You meet with three of these groups. First is role play, second and third consist of five questions each. The managers were all friendly and easy to talk to. Don't stress it, it's very relaxed.

    Interview Questions

    • Talk about a time that you made a personal connection with a customer. What happened? Did you gain recognition from it?   1 Answer
  9.  

    Teller Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Wells Fargo (Seattle, WA).

    Interview

    started by meeting the regional manager at a job fair, emailed him and he passed my information onto the branch manager and I was asked to come interview a few weeks later. I had to do the formal phone interview and submit my resume online. I did take over a month to find out if I actually got the job however.

    Interview Questions

  10. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Wells Fargo in July 2015.

    Interview

    Applied online then had a screening with general questions. Was nice that they had the option to do either phone or email scheduling as it's hard for me to get phone calls where I'm currently at. Had a phone interview which was about 10-15 minutes which went over the position that I was applying for as well as some of the expectations should I be hired. Was told how many people they were hiring and where in town hiring was happening.

    Interview Questions

See What Wells Fargo Employees Are Saying

  Former Anonymous Employee in Charlotte, NC

Pros: “Great company with awesome benefits. Great learning opportunities.”“Great company with awesome benefits. Great learning opportunities.” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.