Wendy's Interview Questions & Reviews
Updated May 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 41 ratings |
Interview Experience [?] Based on 41 ratings
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Wendy's has 64,560 connections on Glassdoor
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Crew Member at Wendy's
Posted Jul 16, 2011 — 0 of 1 people found this helpful
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Atlanta, GA (took 1 week)
i had to wait an hour after the scheduled time because of the place being busy. she asked why wendys, what initiatives u would take to change something, how would i calm down an angry customer, would i be able to handle drive thru , and could i be friendly all the time to the customers. also if i liked working with a team. she said she really liked me and the interview went well and i would have to wait until she got a background check on me then she would email me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Crew at Wendy's
Posted Jul 9, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Austin, TX (took 1 week)
I applied in person at this location, and got to talk to the co-manager of the store immediately. She said if they had an opening they would call me, and they did, a couple of days later! I was supposed to come in for an interview at 9am, and met with the general manager. I had to wait about a half an hour because they were having a baby shower for one of the co-workers that was leaving. I thought that was really, really nice. I had time to spare so, I just sat and waited patiently. The manager came over and greeted me. He asked me general interview questions about my experience and if I get upset easily. He hired me right there after about ten minutes. I had to come into orientation for a couple of times because they were so busy so the process was a bit delayed, but that's alright! This is a very clean, customer-concerned work environment. Everyone does their job, there are no slackers here! You will get enough hours if you have an open schedule, too, so it's great for someone who really needs the money. Also, a tiny bonus, they pay above minimum wage. Everyone is friendly! It can be a bit stressful, but it is fast food!
Interview Questions
Negotiation Details
It's a good place to work as far as fast food goes, and it's easy. They pay above minimum wage, so if you can handle the bit of stress, and can afford to live on an a little above minimum wage salary, then take it!
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Wendy's
Posted Apr 14, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 in Wichita, KS (took 2 days)
Easy. After I put in an application detailing why I wanted to work at Wendy's over the summer, the Manager was quick to give a call back. The main concern was if we would be willing to follow instructions and listen to authority. The judge of character was also one more issue to make sure that I would not be stealing from the workers. I was hired on the spot after the interview. The General Manager heard enough rather quickly. Seems like a shake your head yes interview.
Interview Questions
Negotiation Details
Negotiating was not possible. There was a raise after completion of each training.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
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Cashier at Wendy's
Posted Apr 12, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Scarborough, ON (Canada) (took a day)
Got a call and asked quick questions regarding my education and time availability. Got the interview and basically asked what you would do in "X" situation, etc. Asked again, about availability. Really easy and simple.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Crew Member at Wendy's
Posted Mar 11, 2011 — 2 of 2 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took a day)
It was easy to get an interview scheduled: I filled out an application in-store, asked to see the manager, and she looked it over. She asked me to come in that Friday. I think she agreed to interview me because my schedule is flexible, I'm available anytime. If you wanna get an interview, let alone a job, you have to have a flexible schedule.
I arrived 15 minutes early and was interviewed right away. I was asked several basic questions, including:
1. Why do you want to work here?
2. Tell me about a time when you had to resolve an issue at work. (This was my first job so I talked about my volunteer experience.)
3. What are your hobbies and interests? (I mentioned three but she wanted to hear more, so it's good to have your answer in mind ahead of time.)
4. Do you work best alone, or with a team?
5. What are your strengths? (It's best to mention strengths that apply to the work you'll be doing; I talked about how I'm very optimistic in a hectic environment, and work well at a fast pace.)
Then she gave me a sort of competency test. It's like an online application where you must answer questions relevant to the job. BUT it's much more nerve-wracking because the 40 questions are asked in *very* quick succession and you're not allowed to think about your answer.
KEEP IN MIND-- she said she doesn't usually give this test, so I was the exception rather than the rule. Don't worry about this test as you probably won't have to take it. But it DEFINITELY helped a lot to already know the points about myself that I wanted to sell. So I'd recommend planning general answers for these questions, they might be asked even if you don't take a test.
Here are some of the questions:
1. Are you nervous?
2. How do you feel about urgency? (i.e. working at a very fast pace)
3. How would you feel if someone with less experience than you got promoted to a superior position?
4. Is being on time important to you?
5. Would you describe yourself as detail oriented? Give an example.
6. Do you see yourself as someone that people quickly learn to trust? Give an example.
7. What gives you the most satisfaction?
8. Are you a positive person? (I said very much so.)
9. But do you ever get negative? (I said of course, on occasion. She liked that, since if you say "Never" then you're obviously faking. Everyone gets negative sometimes.)
10. Do you have reliable transportation?
11. If you were having a problem with a coworker, how would you handle it?
12. If things were really crazy and the stress was getting to you, how would you handle it?
13. What would you do if you wanted to part ways with us? Would you hand in your 2-week notice, or just up and quit?
12. What was your favourite thing about your last job?
13. How would you handle an irate customer? For example, if they insisted you hadn't given them the right order when you know you did.
13. Do you think it's okay to use toughness to make someone do something that is good for them? (This is a trick question and I don't think my answer was good. So just be honest.)
14. What makes you feel that you are ready for the responsibility of entering the working world?
I can't remember the rest, but they were all in the same vein and I had to answer very quickly. Some are trick questions and I didn't answer them well, but it didn't seem to hurt in the long run. At the end she seemed amazed and said "Where did you come from? You're hired!"
The key is being approachable and genuine.
Keep your hands on the table and open.
Lean forward slightly.
Always keep eye contact (Tip: looking near the inner corner of their eye is less confrontational and creepy than staring them straight in the pupil)
Dress in business casual: I wore neatly pressed grey jeans, a white button-down and knitted vest.
Smile easily and frequently! Being natural and "yourself" is vital because they can tell if you're acting.
Prepare by envisioning yourself performing really well. Play it out like a movie in your head. I know people say that all the time, but it's totally true and helps SO much.
It's not hard to get an entry-level job at Wendy's. They can hire anybody they want and get hundreds of applications, so if they choose to interview you, then you already have the job! =)
Interview Questions
Negotiation Details
There was no negotiation, simply "We pay $7.35 an hour." Fast food is negotiable, but I didn't want to press my luck by asking for more.
Other Details
I applied In-Person and the interview consisted of a Personality Test and a 1:1 Interview.
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General Manager at Wendy's
Posted Mar 9, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 (took a day)
Submitted resume and app. Had an interview with the DM and AD. Had to bring in a store plan to show and explain about. Took a Wendy's knowledge test. Interviewed six people in a row. Dressed in bussiness casual. Basic senario questions and leadership questions.
Interview Questions
Negotiation Details
No negotiation. Given annual salary - take it or leave it.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Wendy's
Posted Mar 9, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 3 days)
Easy interview I applied in person got an interview a week later. The store manager interviewd me
Interview Questions
Negotiation Details
be truthful and let them know
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Drug Test.
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Crew Member at Wendy's
Posted Oct 20, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 in Davis, CA (took 3 days)
i filled out an app and turend it in. i didnt get a call for and interview. i had a friend that worked there and she told me that i had an interview with one of the manages. i went to the interview, it was a one on one interview where the ask you a set a questions. then they let me know when my second interview was (i think it was a couple of days or the next day after my first interview). then i was asked another set of questions. then i had orientaion on the same day
Interview Questions
Other Details
I applied In-Person.
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Helpful Interview?
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Restaurant Manager at Wendy's
Posted Sep 18, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2008 in Philadelphia, PA (took 3 days)
I first applied on line. i was set up wiyh an interview with DM. I had previous experience with same company and goo references. I was hired at same salary and benefits and made a lateral change, from Atlanta, Georgia to Philadelphia,PA.
Interview Questions
Negotiation Details
Made a lateral change , no real negotiation.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Wendy's
Posted Aug 30, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2008 in Saint Louis, MO (took 2 weeks)
Inerviewed over the phone. No follow up.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?