West Corporation

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  www.west.com

West Corporation Interview Questions in Nebraska

Updated Dec 1, 2014
Updated Dec 1, 2014
10 Interview Reviews

Interview Experience

Interview Experience

55%
29%
15%

Getting an Interview

Getting an Interview

44%
31%
17%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

10 Candidate Interview Reviews Back to all interviews

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  1.  

    Director Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 2 weeksinterviewed at West Corporation.

    Interview Details

    Submitted my resume through West online website after finding the job on a website. Within 1 week of submitting the resume I received an email from HR requesting a phone interview. The phone interview lasted about 30 minutes and was pretty typical. Following the phone interview I received an email for filling out a PI survey online. Once the PI survey was completed then I was contacted to setup an in person interview.

    The in person interview consisted of meeting with a panel of 4 current VP's and/or directors. It was very much to the point and direct. Very little time was spent on work experience or background. They cared mostly about coaching, mentoring, and leading other employees. The interview questions were very direct and some were difficult. One particular interviewer was rude and challenged a lot of what was said.

    I left that interview knowing I would not get an offer, but I didn't feel like I wanted an offer either. I left knowing it was not the place for me to work.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  2.  

    Coordinator Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 4 daysinterviewed at West Corporation in June 2013.

    Interview Details

    Applied online, contacted via email to set up interview with recruiter, interview with recruiter in person

    Interview Questions
    • All questions were straight forward and were about experiences in past jobs   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  3.  

    SiriusXM Saves Agent Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 2 daysinterviewed at West Corporation in May 2013.

    Interview Details

    I went to the main office for my initial interview. There was a computer test that had to be taken before you got to speak with the initial interviewer. The test was very easy and did not take long to finish. I spoke with one of the recruiters, picked the hours that I was interested in and asked to do a second interview the same day. I had to do it the following day due to schedule conflicts. I then went to the building where I would actually be working for my second interview. I checked in with security and was told to wait in the break room. Was told that the wait would be fifteen minutes. An hour later, a manager came out to get me for my interview. He was very friendly, and we got along well. It was a very easy interview. I got an offer for the job about thirty minutes after my second interview pending background check.

    Interview Questions
    • There was nothing too tricky that was asked. If you want the job, just be able to sell yourself and put yourself on a personal level with whoever is interviewing you. Be confident in your abilities.   Answer Question
    Negotiation Details
    There was no negotiation phase
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 2 daysinterviewed at West Corporation.

    Interview Details

    there were two interviews. I was told to come dressed in business casual clothing, and I was surprised that I did not need to wear a suit. The interview was rather quick and there was only one interview.

    Interview Questions
    • The questions were not diffucult. There was one question about how I have dealt with irate customers. I was asked to give an example of the situation, how I handled the customer and the outcome.   Answer Question
    Negotiation Details
    I was not able to negotiate. Their salary was pretty much set in stone so there was no room for negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Quality Assurance Coordinator Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took a weekinterviewed at West Corporation.

    Interview Details

    3 interviews i.e Manager, Director and team member interviews.

    Interview Questions
    • Mostly on the Software testing lifecycle and on past experiences.   Answer Question
    Negotiation Details
    They gave me less than what i asked.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Manager Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at West Corporation in April 2012.

    Interview Details

    The interview was by script and with the hiring manager. It was not very formal and was not difficult. The manager was serious but kind and giggled at some jokes. After the interview I got a call from the hiring manager the next day. It was a simple process.

    Interview Questions
    Negotiation Details
    No they told me what I was going to get for the position with no salary negotiation. Take it or leave it based on the contract of the company you are going to work for.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Enterprise Systems Engineer Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    The process took a dayinterviewed at West Corporation in October 2011.

    Interview Details

    A West Corporation Recruiting Manager sourced me out and set up a phone interview with an HR person. I was asked what I knew about the company, to tell them about my networking experience, and about my biggest confrontation. Then I was asked if I had any questions. I was told that my interview information would be passed to the hiring manager and to look for a face-to-face interview to be scheduled. I was told that the next interview will be more technical in nature.

    Interview Questions
    • Tell me about your biggest confrontation.   View Answer
    • Tell me about your networking experience.   View Answer
    No Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Manager Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied through an employee referral. The process took 6 daysinterviewed at West Corporation in May 2011.

    Interview Details

    I applied over the weekend and got a call on Wednesday to come in the following day to meet with the HR person. That interview went well enough because at the end he set up a second interview for the next day with the managers of the dept. Went in and I thought that interview went well too. They even asked me about my schedule preference. Said I'd heard sometime the following week, but I never did get a call. I even emailed the HR person to follow up and didn't get a reply. Two months later I got a phone call from the HR person. He left a VM, I called him back but got his VM too. He didn't call me back that day and the following week I tried calling him again only to get his VM again saying he was going to be out of the office for the next two weeks. Seems fairly disorganized.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Information Technology Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took 2 daysinterviewed at West Corporation in December 2010.

    Interview Details

    Both interviews took place at the West Corporation campus in Omaha. The hiring manager interview was pretty standard if not a bit rushed...almost like a "pre-interview". The second interview was with the hiring managers superior and while the questions were standard this persons demeanor was odd and slightly creepy. I'm actually relieved they didn't offer me the position.

    Interview Questions
    • What would you bring to this position with a college degree that someone without it would not?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Programmer Analyst Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at West Corporation in February 2010.

    Interview Details

    Interview with team managers. Easy technical questions asking to make a programming loop and join two tables via SQL.

    Interview Questions
    • question about a policy you disagreed with and how you handled it.   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Neutral Experience
    Easy Interview

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