Western Governors University Student Mentor Interview Questions & Reviews

Updated Aug 22, 2014
Updated Aug 22, 2014
9 interviews

Interview Experience

Interview Experience

55%
44%
0%

Getting an Interview

Getting an Interview

83%
16%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

9 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Student Mentor Interview

Anonymous Employee  in  Phoenix, AZ
Anonymous Employee in Phoenix, AZ
Application Details

I interviewed online. The process took 3 days - interviewed at Western Governors University in July 2014.

Interview Details

I applied online with WGU and 10 days later I received an email to schedule a phone interview. The phone interview asked standard questions with an HR Recruiter..Tell me about your experience/education? Describe a day as a student mentor? Very friendly interviewer, very pleasant experience. told me that I should expect a call later that day or the next, regarding a follow-up, About 10 minutes later I received an email to schedule a second interview, this time by video. Second interview with another HR recruiter, very pleasant, asked standard questions very similar to first interview. Discussed salary, advised again of policy about not working for other companies during the first year. Discussed availability for one week training. Advised that I would be contacted within a week either by a program manager for a 3rd interview or by HR to decline moving forward in the process.
Contacted within a few days with a standard form email stating that I was not selected for a final interview. The email used to send the message does not let you respond back. Very disappointing not knowing how to improve

Interview Questions
  • All questions were very standards and straightforward. No difficulty if you are experienced interviewing. If you are not experienced, just do a little research about the best way to answer standard interview questions. If you are not in education, do some research about student support/student learning, etc. or just on teacher interviews.   Answer Question
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Western Governors University

  1.  

    Student Mentor Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at Western Governors University in May 2014.

    Interview Details

    I applied online and received an email one week later for a phone interview. I was asked basic questions about my qualifications and confirmed that I was available during evenings and weekends. I was told during the phone interview that I would receive another email to set up another interview. The second interview was a week later through online video conference.

    Interview Questions
    • Phone interview question was what would a typical day look like. Other questions were general   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Student Mentor Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 1 week - interviewed at Western Governors University.

    Interview Details

    First interview is a phone screening with basic questions about background and if you can meet the requirements of the job.

    Interview Questions
    • The questions are not difficult, very basic information about yourself.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  3. 1 person found this helpful  

    Student Mentor Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 1 week - interviewed at Western Governors University in August 2013.

    Interview Details

    They said I was an excellent candidate but I wasn't looking to quit my current job and therefore they couldn't hire me, their policy wouldn't permit me to work another job for the first year in their employment

    No Offer
    Positive Experience
    Easy Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5. 1 person found this helpful  

    Student Mentor Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Western Governors University in October 2012.

    Interview Details

    Initial recruiter phone screening, then passed on to senior manager with a request for a video interview. After 30-minute video interview, passed on to two of manager's reports, for another tag-team interview. This interview was longer due to the two questioners, but still focused on same things. After this interview, was thanks-but-no-thanks-ed.

    Interview Questions
    • I asked about the metrics used for rating student mentor performance, as I had read up on this ahead of time & it came off as a sticking point for current mentors.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Student Mentor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Western Governors University in January 2012.

    Interview Details

    I went through three interviews. First with HR, second with a Sr Program Manager, third with a Program Manager. Also received a random call from a District Manager. Interviews went over three weeks.

    Interview Questions
    • If you had a student that was upset about failing an exam, what would you do?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 3 people found this helpful  

    Student Mentor Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at Western Governors University in January 2010.

    Interview Details

    HR site is horrible but theirs a first level phone screen then you move on to the program manager and then to an offer. Process was about 4 weeks long from start to finish.

    Interview Questions
    • Questions are centered around helping students but they should be around sales.   Answer Question
    Negotiation Details
    Everyone starts at $42,000.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 2 people found this helpful  

    Student Mentor Interview

    Anonymous Interview Candidate  in  Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I interviewed through a recruiter. The process took 3 weeks - interviewed at Western Governors University in February 2012.

    Interview Details

    Interview #1
    This interview is with the HR recruiter. You can expect the general interview questions.

    Interview #2
    This Interview is with a General Manager. There will question about how to handle conflict.

    Interview #3
    Most difficult interview with Senior Management. Questions about professional experience.

    Negotiation Details
    The usually make fair offers starting out.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9. 1 person found this helpful  

    Student Mentor Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Western Governors University in October 2012.

    Interview Details

    Got a call within 36 hours of submitting my application, with a request for a phone screen. Phone screen was 10-15 minutes long, and was told I would be contacted within a week with either a request for interview or a denial. Request for interview (simultaneous video & phone format) email came 55 minutes later (!!). Interview was with senior hiring manager, and went well; I was informed during interview that I was selected to be interviewed subsequently by a team of two, in the same video/phone hybrid format. Tag-team interview was a bit more difficult & distracting, but wasn't bad--they seemed nice enough.
       I was quite ambivalent about some of the stipulations/features of the position (which I had discovered in reading up on the company, and was also brought out as a feature during interviews, so clearly is a sticking point), and I think it showed through my interview--I got the lovely "thanks but we've identified other candidates who better meet our needs" email the next day.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

Worked for Western Governors University? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.