Westin Interview Questions

Updated Sep 2, 2015
46 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1. Helpful (2)  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Memphis, TN
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Westin (Memphis, TN) in July 2015.

    Interview

    I applied through Hcareers.com, got an e-mail that the employer had opened up my application two days later, but didn't get a phone call to come in for an interview until a week and a half later. My interview was at 2:00pm, but I wasn't called back to start my interview until 2:40pm. I was interviewed by both the Front Desk Lead and Assistant Manager. Very laid back chill interview.

    Interview Questions

    • What are your strengths and weaknesses?   Answer Question
    • How have you dealt with an irate customer?   Answer Question
    • How have you dealt with an irate customer?   Answer Question
    • We get a lot of famous people to stay here. Sometimes we know and sometimes we don't. How would you handle it, if a famous person walked through the door.   Answer Question
  2.  

    Room Attendant Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Westin (Austin, TX) in June 2015.

    Interview

    I actually applied on line and the next day got called in for an interview. The interview process was pretty easy. After that they showed me how they cleaned theie rooms. And before i left i got offered the job. Just waiting on background, reference, and drug test results.

    Interview Questions

  3.  

    N/A Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Westin (Los Angeles, CA) in June 2015.

    Interview

    Took a couple of weeks to call me for the opening but was very glad when they did. HR Department scheduled me for a face to face interview. They wanted to know about the type of work I performed with my previous employer as well

    Interview Questions

    • Do you know about the position and what are you looking in terms to salary. They also asked about my background and experience   Answer Question
    • We will call you for a 2nd interview with the department manager in the next couple of days   Answer Question
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  5.  

    Security Supervisor Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Westin (Atlanta, GA) in May 2015.

    Interview

    oversee security operations and protect guest, property, assets, and employees and wanted to know leadership style. you met with HR first and then the department manager and others assigned to interview you for the position. Some positions requires TAG interview

    Interview Questions

  6.  

    Guest Service Agent Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Westin (Seattle, WA) in April 2015.

    Interview

    I applied on Wednesday and got called the same day by HR to do a phone interview. I had a phone interview, then immediately got asked to schedule an in person interview which I did on Thursday. The in person interview was at The Westin in downtown Seattle with the HR lady and the Front Office Manager. I got called the day after on Friday with an offer which I accepted. The whole process took two whole days which was awesome.

    Interview Questions

    • Using the Star method name a time you had a difficult customer.   Answer Question
    • Using the Star method name a time you showed empathy and went above and beyond for a customer.   Answer Question
    • Using the Star method name a time you had to interact with a difficult coworker.   Answer Question
    • Using the Star method name a time you worked with coworkers toward a common goal.   Answer Question
  7.  

    Cafeteria Attendant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Westin.

    Interview

    Being a sanitation and started cleaning everything in the cafeteria like doing dishes, tables, sweeping the floor and the seats. I also like to interact with people that i don't know.

    Interview Questions

    • Am i serious about my job.   1 Answer
  8.  

    Sales Coordinator Interview

    Anonymous Employee in Pittsburg, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Westin (Pittsburg, CA) in March 2015.

    Interview

    Asked questions from a Company Standard Packet. Interview was almost forty minutes and the two Managers I interviewed with were extremely nice. We got a little off topic and were able to discuss other things in the Hospitality Industry, which was nice, the Managers were really outgoing. Did not discuss any type of pay rate during the interview.

    Interview Questions

    • Describe a situation that ended with you giving a guest a form of compensation.   Answer Question
  9.  

    Maintenance Interview

    Anonymous Interview Candidate in Key West, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Westin (Key West, FL) in February 2015.

    Interview

    I filled out a application on-line and was called into the H.R. department for a interview. The H.R. department had me fill out some paperwork at the interview location and then a staff member showed up and took me to the interview. I was introduced to the chief engineer and was asked a few technical questions along with some standard general questions. I was told they would contact me and let me know their decision as they had many candidates to interview besides me.

    Interview Questions

    • They asked about technical electrical wiring, drywall, plumbing and structural questions.   1 Answer
  10. Helpful (2)  

    Front Desk Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Westin.

    Interview

    Very casual, they still want to see experienced people, but care more about personality since it you will be interacting with guests. Also asked about problem-solving performance. If you met the operations manager or general manager, it usually is a good sign they like you and want to hire you. It is ultimately up to the operations manager or general manager to determine whether they hire you, so be extra nice to them!

    Interview Questions

    Negotiation

    no negotiation in wage

  11. Helpful (1)  

    Front Office Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Westin.

    Interview

    Applied online and was called for an interview about a month later. Was interviewed and got a call from HR the same day. Checked job references and was contacted within a couple of days with a job offer. Accepted offer and went to get drug test done and sign paper for background check. Waiting to hear back after background check and results are in to start training.

    Interview Questions

    • not really any difficult questions. Just for example how do you handle a situation when you are dealing with a difficult customer   Answer Question
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