Westpac Banking
3.3 of 5 59 reviews
www.westpac.com.au Sydney, Australia 5000+ Employees

Westpac Banking Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

77%
11%
11%

Interview Experience 

36%
45%
18%

Interview Difficulty 

13 candidate interviews
Relevance Date Difficulty
in

Declined Offer

Neutral Experience

Home Finance Manager Interview

Home Finance Manager

I applied online and the process took 4+ weeks - interviewed at Westpac Banking.

Interview Details – Went through the business website, spoke at length to hr before submitting cv through the website. didnt hear back for some time, then got a call wanting to see me that day

Interview Question – No difficult questions   Answer Question

Reason for Declining – not enough money

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No Offer

Neutral Experience

Difficult Interview

Local Business Banker Interview

Anonymous Interview Candidate
Maroochydore (Australia)

I applied online and the process took 4+ weeks - interviewed at Westpac Banking in June 2009.

Interview Details – Seemed to take along time between initial contact & first & second interview

Interview Question – How have you demonstrated taking a calculated risk   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Teller Interview

Anonymous Employee
Sydney (Australia)

I applied in-person and the process took 2+ weeks - interviewed at Westpac Banking in December 2009.

Interview Details – 1st interview: phone based, 2nd interview: with Bank Manager and local branch, 3rd interview: with Regional manager.

Interview Question – Behavioural style questions, interests, previous customer service experience, outline CV, understanding of finance, education   Answer Question

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No Offer

Neutral Experience

Average Interview

Intern Interview

Anonymous Interview Candidate

Interviewed at Westpac Banking

Interview Details – Standard online application, followed by automatic online testing if your GPA is above a certain level. The online testing consists of mathematical, verbal and logical reasoning. If you pass, you are invited to an assessment centre which includes 2 one-on-one interviews and a group activity.

Interview Question – Standard behavioural type questions, no technical questions.   Answer Question

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Declined Offer

Positive Experience

Average Interview

IT Graduate Interview

IT Graduate
Sydney (Australia)

I applied online and the process took 2 months - interviewed at Westpac Banking in April 2013.

Interview Details – The hiring process is not very efficient. Took up to 1.5-2 weeks to let applicants know if they progressed to the next stage for phone interview! Then took ages to respond after the phone and assessment centre stages.

Phone interviews are all situational behavioural questions.

Assessment centre included 1 face-to-face interview, 1 individual presentation on given material and 1 group exercise.

Face to face interview included 7 behavioural questions:
1. Industry trends.
2. Out of your comfort zone.
3. Career aspirations.
4. Challenges faced by banks.
5. Complex situation.
6. Latest news involving Westpac.
7. I forgot the last question. :(

Individual presentation was about dealing with a merger and what steps you would take to make sure everything is smooth. Deliver a 6 minute presentation to the board of executives about your recommendations as to how to proceed. Information provided was very vague and so I encourage candidates to watch youtube case study videos on mergers.

Group presentation was about discussing ideas for a new app, encouraging the group to go with your idea or the best idea and pitching to the executives.

Interview Question – Describe a time when you had to keep up with industry trends. How did you do this and what was the situation?   Answer Question

Reason for Declining – I got an offer for a more suitable role to my career driven aspirations.

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Accepted Offer

Neutral Experience

Assistant Data Analyst Interview

Anonymous Employee

Interviewed at Westpac Banking

Interview Details – Internship
Applied through a recruiter, straightforward questions.

Interview Question – coding   Answer Question

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No Offer

Negative Experience

Very Difficult Interview

Customer Contact Centre Interview

Anonymous Interview Candidate
Adelaide (Australia)

I applied online - interviewed at Westpac Banking in September 2012.

Interview Details – The process involves an assessment session, and then if you are successful you are asked to return for an interview. It is a group assessment in which you're required to perform a role play, and also take part in a group discussion assessment. The two recruitment staff sit with a pen and paper, writing constantly about how you're performing in the group discussion. You then have to perform a presentation based on the group findings. You also have to analyze a call and state your opinions on what could be improved.

Overall, this was excessive, considering the fact that you have to then come in for another interview afterwards if you are considered a good candidate. If you're not, you've gone to the effort of spending 3 hours there, wearing a suit, putting up with their nonsense, listening to how great the company is and how happy you'll be there, just to be told that you're not even worthy of an actual interview.

Interview Question – The group discussion assessment was incredibly demeaning and seemingly unnecessary for a call centre position. I was informed one week after the interview that I would not be invited in for an interview as I had not performed well enough in this part of the assessment.   Answer Question

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No Offer

Neutral Experience

Easy Interview

Change Manager Interview

Change Manager

The process took 1 week - interviewed at Westpac Banking in May 2010.

Interview Details – One on one interview with change director. It was mainly walk-me-through-your-resume style.

Interview Questions

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Accepted Offer

Neutral Experience

Average Interview

Engineer Interview

Anonymous Employee

The process took 4 days - interviewed at Westpac Banking in January 2011.

Interview Details – very difficult questions econometric plus imterpersonal

Interview Question – past experience   View Answer

Negotiation Details – okay

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No Offer

Negative Experience

Average Interview

Chief Operating Officer Interview

Anonymous Interview Candidate
Sydney (Australia)

I applied through a recruiter and the process took 2 months - interviewed at Westpac Banking in January 2010.

Interview Details – Headhunted then went through 3 interviews with one panel interview. Then heard nothing further - not even a thanks but no thanks. So unprofessional both from the Headhunter and BT Management. Absolute waste of my time.

Interview Question – Personal attribute type questions   Answer Question

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